Fairmont Beijing

The breakfast is terrible. Only thing good is its location.

We enjoy our stay at Fairmont very much. The room is spacious and very tidy, well equipped too. Staff is helpful and friendly, we had no problems communicating. Tommy was very friendly, helped us carry our luggage and explained what we can find where. Highly recommend

Very good stay. Nice breakfast. Allison from the reception was very helpful.

Very good service and a very nice room. Frankie from the reception was very helpful. The woman who checked us in whom I sadly forgot the name of was also very kind and professional. Peter as well who carried our luggage

My recent stay at the Fairmont Beijing was truly memorable, largely thanks to the outstanding hospitality provided by the hotel team, especially to Journey , Tom and Tommy. I want to give a special mention and heartfelt thanks to Journey. When a concern arose during my stay, Journey addressed it with incredible efficiency, empathy, and professionalism. Not only was the initial issue handled promptly, but the follow-up and service provided afterward were fantastic, turning what could have been a frustration into a highlight of my stay. A big thank you also goes to Tom and Tommy from the Concierge team (礼宾部). They went above and beyond to help receive, organize, and track my online orders seamlessly. They were also huge help unloading and loading luggages upon arrival and departure with the utmost courtesy and efficiency. I highly recommend this hotel to anyone visiting Beijing and look forward to returning!