Four Seasons Hotel Beijing

Our family recently stayed at Four Seasons Hotel Beijing, and it was truly one of the most exceptional hotel experiences we’ve had. From the moment we arrived, the level of service was outstanding. Every member of the staff we encountered was professional, courteous, and genuinely warm. What impressed us most was how attentive everyone was — they consistently paid attention to the smallest details and often offered assistance before we even had to ask. It felt as though the team could anticipate our needs, which made traveling with children especially smooth and comfortable. The room was spotless and impeccably maintained. Housekeeping did a wonderful job each day, and everything felt fresh, organized, and thoughtfully arranged. We are especially grateful to Ethan from the Guest Experience team for his care and attention prior to our arrival. He arranged connecting rooms for our family, which made an enormous difference for us traveling with children. The setup was perfect and clearly well coordinated. Our kids were also delighted to receive the adorable transitional tiger gifts, a thoughtful and festive touch that made our stay even more memorable. Throughout our visit, the staff demonstrated a level of hospitality that truly sets Four Seasons apart. We had a wonderful stay, and without hesitation, this will be our top choice whenever we return to Beijing. Thank you to the entire team for making our family trip so special.

Room very clean.. I've get the glasses cloth from Qiu Ling Cheng.. thank you very much... so nice and happy after I back from work...so outstanding treat from four Season Hotel staff.. keep it up!!! .. Will choose this hotel again for my next business trip in Beijing.. :)

Leaving at 6am could have been stressful, but your team’s kindness made it smooth and comforting. The packed breakfast was such a thoughtful touch — simple yet full of heart. It’s gestures like these that make your hospitality truly beyond five-star.

We felt so warmly welcomed from the moment we arrived. Every staff member greeted us with genuine kindness, and it made our stay feel extra special. The thoughtful touches and smiles throughout our visit truly made us feel at home. Thank you for creating such a wonderful experience. Especially Yun Zhao from room service, felt personalized cared.

Our stay was nothing short of amazing. The team’s warmth and attentiveness made us feel cared for in every way. It’s rare to find such genuine hospitality, and we’re grateful for the memories we’ll carry with us. We can’t wait to come back again soon.