Four Seasons Hotel Beijing

We had an amazing stay here and honestly can’t say enough good things about the staff. Everyone was so warm and welcoming and truly treated us like family. Lili (the general manager), Rebecca, and Melody were all incredible, and even the housekeeper was so kind and attentive. They made sure we had everything we needed in our room, greeted us at breakfast, and even helped make my partner’s birthday really special with thoughtful arrangements. We felt so well taken care of the entire stay. We’ll definitely be back and would highly recommend this hotel to anyone.

Had an amazing Christmas stay at the Four Seasons Beijing. The service and hospitality were truly impeccable — every team member we encountered was warm, professional, and incredibly attentive. The Four Seasons app was also extremely useful for requesting complimentary amenities, which were delivered to our room with impressive speed. The in-app chat is easily the best I’ve experienced among luxury hotels. We stayed in both the Ambassador Suite and the Terrace Suite. Both were spacious, beautifully appointed, thoughtfully equipped, and spotlessly clean. The level of service consistently exceeded expectations — even by Four Seasons standards. Adele, the Director of Rooms, greeted guests personally at breakfast each morning, offering sincere hospitality while proactively listening to feedback. Yvette at the Front Desk provided a smooth and efficient check-in experience and was genuinely friendly and professional throughout our stay. The spa facilities and staff were wonderful, and the Chinese restaurant’s food was outstanding. It was fully booked during Christmas, so we ordered through in-room dining — and it still tasted fantastic.

It was a very clean, comfortable, and well-maintained hotel. Everything was organized perfectly, and the staff were extremely friendly, professional, and always ready to help with a smile. The atmosphere was calm and pleasant, which made our stay truly relaxing. The service quality exceeded our expectations, and we felt genuinely welcomed from the moment we arrived. Thank you for creating such sweet, memorable, and lasting experiences for my wife and me. We truly enjoyed our stay and will definitely come back again in the future.

Excellent hotel!!! The room service, breakfast, all was excellent!!! Highly recommended to stay here!!!!!!!!!!!!!

Thank you Zhaojie from Hskp, she provided me very thoughtful service according to my preference in previous stay. It made my stay felt very warm and caring. Also Felix from the lounge restaurant, very helpful and nice service! Nice trip in Beijing!