The Peninsula Beijing

From the very first moment we arrived, everything was exceptional. We were welcomed with such warmth and tact — no waiting — and that set the tone for an absolutely perfect stay. We stayed in a suite that exceeded every expectation: spacious, beautifully lit, and elegantly designed — modern yet comfortable. The bedroom and living room were both filled with natural light. We had a large closet, a dressing area with endless high-quality amenities, and everything was spotlessly clean. The linens, towels, bathrobes — everything was impeccable and plentiful. On our first day, we had lunch at the lobby bar, where we tried a delicious club sandwich with french fries and a salad served with a wonderful basket of freshly baked breads. Everything was excellent, and the service was attentive and kind. Breakfast was absolutely superb — varied, generous, and beautifully presented. On one of the mornings we had to leave very early, and the team prepared a breakfast box so we could take part of our meal with us for our excursion — such a thoughtful touch. The concierge team went above and beyond throughout our stay. Since we didn’t have WeChat, they kindly helped us make restaurant reservations, book activities, and even suggested beautiful walking routes through the city. They also arranged a private tour to the Great Wall, with an amazing guide named Jenny, who spoke excellent English. During that tour we visited a jade factory (we didn’t buy anything, but it was interesting to learn about the different grades and meanings), enjoyed the Great Wall under perfect weather, and later stopped for a traditional tea ceremony, where we bought several teas — a wonderful cultural experience (just make sure to bargain a little, as prices can be inflated). The building itself is stunning — elegant, spotless, and surrounded by luxury boutiques and jewelry stores. In the evenings, live music filled the lobby — trumpet and piano creating a charming atmosphere. The summer lounge terrace upstairs is beautiful too: relaxing music, soft lighting, lovely views — a perfect spot to unwind after a day in Beijing. I would like to make special mention of Mr. Leo Guan, Assistant Front Office Manager, who was exceptionally attentive throughout our stay and kindly offered us a thoughtful farewell gift upon our departure. In summary, everything — the service, the comfort, the food, the attention to detail — was simply exceptional. The value for money is unbeatable, and we will definitely return. The Peninsula Beijing truly made our stay unforgettable.

⭐️⭐️⭐️⭐️⭐️ Excellent service and flawless stay Spent a weekend at The Peninsula Beijing and was truly impressed. The service was outstanding from start to finish — warm, attentive, and precise without ever being intrusive. Our suite was spacious, spotless, and extremely comfortable, with every detail thoughtfully arranged. Breakfast was excellent and the staff went out of their way to accommodate any requirement. Highly recommended.

This hotel is nice, and very big. The breakfast was good and the service. The lighting in the room however needs improvement and the room is a bit old fashioned still especially for China.

We stayed in the Grand Premiere Suite and had an amazing experience from the moment we landed. A hotel representative met us right as we got off the plane and personally guided us through the airport—such a smooth and stress-free arrival. Even check-in was a breeze; we were taken straight to our room without stopping at the front desk. The hotel itself is gorgeous—modern, clean, and beautifully maintained. The spa was fantastic too. They offer Biologique Recherche and Margy’s Monte Carlo products, which was a nice surprise and perfect for stocking up while I was in China. But what really made this stay unforgettable was the customer service. I especially want to thank the concierge who was working on July 17, 2025. A few hours after arriving, we realized my child had left his beloved bunny on the plane to Beijing. For anyone who's been there—you know it’s not just a toy, it’s the toy. The kind you can't just replace or buy new. I asked the concierge if there was any chance, they could help, and they jumped right in. Within an hour, they called to say the bunny had been found and a driver was already on the way to pick it up. A couple of hours later, my child had his bunny back. And just like that – everything felt peaceful again. In all the emotion, I didn’t even get the concierge’s name, but I hope he sees this message. Your kindness meant the world to us. Thank you so much. I hope the hotel management sees this review and recognizes this outstanding service. Overall, the service here goes way beyond expectations. We felt truly cared for—and that makes all the difference. Can’t recommend this place enough!

The Peninsula Beijing truly exceeded our expectations with its excellent infrastructure, prime location, spacious suites, and impeccable service. It offers everything one could ask for in a luxury hotel. A special compliment goes to the concierges, Jason and Kurt, who went above and beyond by anticipating our flight arrangements, securing excellent seats, printing our boarding passes, and seamlessly updating our hotel pick-up. Their thoughtful attention and genuine empathy made a real difference in our stay. Congratulations to the entire team—we look forward to returning!