The Fitzwilliam Hotel Belfast

I have stayed at this hotel several times and it's always fantastic. The staff are lovely, turndown service is a nice touch. The rooms are spacious, and higher up floors have a view. Never been bothered by any noise from the street either and it is perfectly located. The only downside and one I do think needs addressed is the gym. It's tiny, carpeted, the few machines there are old and dumbbells max 8kg mean it's difficult to get any form of a decent workout done. If this was upgraded it would be a true 5* hotel.

Wonderful hotel in a great location, an easy walk to anywhere. The room was lovely, the staff were fantastic and couldn't do enough for you. Turndown service was great. The breakfast selection and service was outstanding, absolutely delicious! Would highly recommend a stay here.

Front of house staff, Bar, Restaurant, are all exceptional. Ever helpful and attentive, pleasant and professional. Location very good, it's why we chose it knowing Belfast a little. Two night stay in a junior suite treat for ourselves. The first nights suite was poor and nowhere near even 3 star standard. Multiple issues flagged up next morning with Duty Manager. Extremely apologetic and he/they corrected the issues by moving us a floor or two up, same suite design but this time everything worked as it should and was excellent. We should however never have been parked into a suite where so many issues were a million miles away from 5star. Errors happen and how they are dealt with is the measure and they dealt with it well, even though I question now should we even have been charged the rate on that first night

Overall we enjoyed our stay in the Fitzwilliam hotel. The facilities and staff were excellent though two of our party were disappointed with their dinner in the restaurant. Despite this I would definitely return to the Fitzwilliam as it is located in the centre of the city

First time staying at the Fitzwilliam Hotel and it has been the best hotel I have stayed in Belfast. We stayed in a city view room on the 9th floor and the room and view were lovely. This was a birthday and wedding anniversary celebration and the card and birthday treats were a beautiful touch. We found the room beautifully decorated, well stocked and equipped and the bed was comfortable. The shower was powerful and warm. All the staff we encountered were so friendly, professional and welcoming. Check-in was smooth. The breakfast was one of the best we have had and a fantastic selection. The lady who greeted us and showed us to our table was friendly and welcoming and Megan who served us was very helpful and pleasant. I can’t believe we have taken so long to stay at the Fitzwilliam but we cannot wait until our next stay.