Grand Hotel Villa Serbelloni

We had the most amazing experience at the Grand Hotel Villa Serbelloni for our 35th wedding anniversary. The staff was very helpful and attentive to helping us have the trip of a lifetime. Special thanks to Alessandro who runs the bar. He was so impressive with his amazing cocktails (the 1873 is one of a kind) and all the great conversations. He treated us to hand crafted cocktails using his unique bitters spritz he needs to bring to the rest of the world. We were sad to leave, thank you Alessandro! With Respect, Kent and Kristie Bateman

My husband and I recently enjoyed a 4 night stay at this lovely villa perfectly situated in beautiful Bellagio. We had a deluxe room with plenty of space and a lovey balcony overlooking the lake. The pool and the American Bar are fabulous, but the true attraction is the incredible staff of the villa. Every single person we encountered, from concierge to housekeeper was friendly, respectful, helpful and polite. The consistency of service is nothing short of remarkable. Special thanks to our bartenders who crafted amazing cocktails while offering lots of suggestions for things to do. I highly recommend this beautiful property!

The Grand Hotel Villa Serbelloni: Redefining hospitality and comfort As a hotel with 5 stars, it shouldn’t surprise you that the Grand Hotel Villa Serbelloni is known for its high quality dining, pool and lakeside amenities, and beautiful estate. But the reason this hotel is number one on our list in every category is the people who elevate your experience day in and day out. Over the two weeks our family stayed at the Grand Hotel Villa, the high standard set and met by the dedicated and hard working staff was prevalent each and every day. From the concierge, to the waiters, to the pool staff, to the cleaners, the kindness and commitment of this staff team to create a comfortable and welcoming environment made our experience a 10/10. We became especially close with and Annabel, Giuseppe, Samuele, Anna, Emilio, and Oumo, whose hospitality and service made our days on the lake unforgettable. Whether it’s food, facilities, or people, this hotel gets all high marks. Thank you to the Grand Hotel Villa Serbelloni staff for the lifelong memories.

Perfection on the lake. Loved our 3rd floor room with a balcony, it was a smaller room but renovated. Swimming in the lake & lounging alongside it was amazing. The gin & tonic experience is so cool, even if you think you don't like gin. We rented a Venetian boat with a local guide (Matteo) for 90 mins through the hotel & it was a great way to see the area. If you like shoes, don't miss Rodolfo...

Tired hotel with stuffy staff. We were underwhelmed by the whole experience and how expensive the hotel and food was. The breakfast eggs, bacon and hash brown potatoes were warm on the first morning and stone cold on the second. When we asked if they had hot food the waiter proceeded to again take the cold food and put it on a hot plate. I again asked if there was hot breakfast and he explained that someone had turned off the sterner. He then walks away and I never got breakfast and had to resort to yogurt and fruit. On our last day we had an early departure (7:30) we got the continental breakfast and were relegated to some back room where they stored extra tables and chairs and were served stale muffins, cookies and fruit from the day before. THIS IS NOT 5 STAR service. And if breakfast started at 7:30 how difficult would it be to have fresh food on the same day. Makes absolutely no sense. You would get better service at a Holiday Inn.