Spring House Bequia

Reviewing the restaurant, not the hotel. We ordered 4 small pizzas, which cost us EC$225. They took almost 2 hours to arrive and they got the order wrong. We called to ask them to either deliver the correct order or reimburse us, we followed up with WhatsApp and email, and they refused to make it right in any way. The pizzas were edible, but not great. We don’t recommend.

I needed rest and relaxation and the hotel provided that. It is elevated and has great views of the sea. The staff were helpful and friendly. The hotel provides a shuttle bus to Port Elizabeth at various times which is handy if you don’t have a vehicle. The food is lovely and I recommend staying here for a budget friendly, relaxing stay on Bequia.

Our experience at Spring Hotel was very good. We were looking for a safe, mid-range location that allowed the opportunity to visit the local area. From our initial interactions with Jason (property manager) to schedule and coordinate arrival, to our arrival on-island, to the staff (Natalia, Gabriel, Sofie, Akeelah, Jenique, Glen and Racquel) interactions throughout our stay, we have had NOT a complaint. The property is perched up on a hill within the island’s terrain. The views were Awesome! The hotel provides a schedule for shuttle transport into the Princess Margaret beach area. We ordered drinks daily and they were ALways very tasty. We ordered food intermittently as we were trying to get a taste of the island from the locals. The food was goood well. Our rooms were simple with nice touches (ac/tv/retractable clotheslines in the showers/iron + board, and hair dryers in each room. We were a family group and rented the “Venue rooms” which offered a spectacular view. Each room had a balcony with a view. Water was hot. We were here at the start of our vacation and it was Just what we needed. BEQUIA! We Will be back.

My second stay at The Spring Hotel, I was insistent on staying there following a perfect visit last year. It is a beautiful hotel with amazing views. Unfortunately the experience was tainted by some of the restaurant/bar staff, they were so 'off', looked bored, were not welcoming when ordering drinks, didn't smile, leaned around on mobile phones so that we felt we were inconveniencing them to ask for a menu or a drink, didn't say please or thankyou, unapologetic when getting orders wrong or them taking long. It made us feel really uncomfortable on occasion, we could not believe they would choose to be in a service role when they clearly didn't enjoy it. I'm sad to say it stopped us using the bar in the evenings or eating in the restaurant after the first night experience. In contrast we must call out Jason on reception and Sophie in the restaurant who were both great. Jason assisted me extensively prior to arrival and was the warmest welcome ever when we arrived, along with the gentlemen that assisted with bags and cases. Sophie was a ray of sunshine, so friendly, smiley, nothing was too much, chatty and when/if she forgot anything so apologetic and we didn't even mind because she was so nice. Thank you for her bringing the good vibes.

We've had a few meals here which have been good (Roti, chicken wings, caesar salad) but this morning's (Christmas Day) American breakfast really topped it off. Sunny side up eggs, bacon, sausage, pancakes with syrup. I won't need to eat now until this evening. Well done!