Cliveden House

We have visited Cliveden previously and were again not let down. On arrival we were met in the carpark by one of the Concierge staff. He was extremely kind as one of our party was going to be delayed by traffic. He assured us he would be there to meet them and escort them into the Hotel and to our table. He did not let us down! All the staff were aware of our arrival and names. We had relaxing drinks in the bar and informed as to when our table was ready. The restaurant staff again were very polite and professional. The food was served very promptly and beautifully prepared. A truly relaxing experience. The Hotel has a wonderful elegant charm and if only the walls could talk. What secrets do they hold. We will return and wander around the grounds and take a leisurely cruise on the river boat! Thank you for such a lovely day!

Birthday one night visit (Sunday) Before l start my review l want to thank the porters on the Sunday upon arrival and Monday morning. They were amazing and made the experience so very enjoyable. You were the best I have ever experienced. Warm welcome, luggage taken on arrival for room (put away in cupboards) shown to reception desk. Monday morning water put in car for journey home and very friendly conversations. Cannot fault them. Well done. They do their role so well and the most efficient staff we experienced. They deserve the whole £28.25 service charge which went on my bill which was on top of my room rate. We went for a walk around the Nat trust property and had lunch in the Nat trust conservatory cafe. Upon walking round we found the spa. The hotel do not promote this enough. Beautiful outdoor pool and sun beds and hot tubs. Sadly we had not bought bathing items. The Astor grill looked very good which you find when you go to the spa entrance and then the outdoor pool. Afternoon tea had been booked. Very dark in reception hall (afternoon tea is not in dinning room Sundays as they do Sunday lunch) so l asked if l could have my tea with a view in the lounge bar. A wonderful young lady said yes and she would arrange. Shown to our room at just over 2ish. A wonderful outdoors terrace with views to die for is on the same floor. Barry was the name of our room. We were told if we took the toiletries home we would be charged £70 for them by the lady who showed us to our room. I did not like the toiletries - Noble Isles, but that’s a personal choice. It was odd the coffee for the Nespresso machine was not Nepresso capsules. We went for our tea and was shown to the hall, l quickly advised we had been promised the lounge. The wonderful young lady sorted this out and she was amazing. A big thank you to her sadly l did not get her name. I enjoyed my time and the hotel is gorgeous but we felt very let down on breakfast. The buffet food was not covered up and a fly was in the cheese so l did not pick this. The cooked breakfast was 2 eggs, mushroom, tomatoe, hash brown and a horrid tough sausage with 2 rashers of very over cooked streaky bacon. This is more for Americans? Not a 5 star hotel breakfast. Which is why l only gave it 4 stars. Do try and walk down to the river, it is amazing, and the Nat trust will come and pick you up and take you back up in a buggy. We was charged for £36 for national trust entry fee but once pointed out we had shown our cards the previous day it did come off the bill. Very confused on the service charges and as a previous reviewer said not clearly shown how it works. We had been tipping. The cost for one night in the Barry room was £705 with a £100 credit for other items like my afternoon tea and a half bottle of Moët in the room. Service charge for the afternoon tea and the room charge as above was also added. I also had a very nice little cake and fruit in room for my birthday.

We recently went on one of our regular trips for Afternoon Tea at Clivedon. As always, everything was wonderful: the ambience, the food, the service. It was a beautiful day and our table had a lovely view. This experience is relaxing and life enhancing.

What a lovely afternoon, champagne tea to celebrate an 80th birthday. Our every need attended to, food was excellent and staff helpful, friendly and courteous. Beautiful place with views across the immaculate gardens…..what more could we ask for, it was perfect.

Cliveden House Dining Room is our favourite restaurant. We chose it to celebrate our 52nd anniversary and were not disappointed. The four main requirements of excellent food, service, ambience and surroundings are all met. This is a very special place and is highly recommended for that special occasion.