Cliveden House

Had a loverly day on Mothers day was greeted really well food was nice there were a few little annoying things, when ordering sparkling water waiters/waitresses always leave the lid off but it then goes flat. I did say I wanted my roast beef med/well done more on the well done but it came back medium so I didnt eat much of it which was really disappointing I do think the chef sometimes takes offence to this but then It doesn't get eaten and Im paying for how I personally like it plus I was asked how do I want if cooked. This was noticed by one of the staff the cheese guy I think as he asked if my dinner was ok because I hasn’t eaten much. The cauliflower wasn’t that hot and the roast potatoes were tasteless. My husband had cheese and I had strawberry and cream dessert but mine came out about 20mins later I did ask could it come out soon so we could eat together but was told they cant time it right for that !? I was really taken back by that response considering what we are paying you cant time 2 desserts to be eaten at the same time. If this was communicated better to us my husband would of waited. This is poor management. I ordered tea and waited for the milk and sugar but it never came so had to ask for that too. These little things matter. Starters and dessert were really nice but the Sunday roast not so much.

An overnight stay celebrating an anniversary. We were made to feel very welcome. Staff were unfailingly polite, helpful and friendly, and all facilities were exceptional. We dined in the Cliveden Dining Room (excellent) and used the spa facilities. We received great service in all areas of the hotel.

Just returned from a very relaxing stay at the Cliveden House. Everything about this place is beautiful and the staff are wonderful. We had a friendly welcome and check -in was speedy. John in particular, who helped us with our bags, was so kind. The history and architecture is simply stunning. The suite we stayed in was exceptional as was the food (fantastic breakfast). We swam in the heated outdoor pool which was a treat and also the indoor is great too, but didn’t unfortunately have time for a Spa treatment. I loved walking around the gardens and there is a lovely garden centre within the grounds too. I couldn’t fault this place and we will return soon hopefully.

for that special occasion the afternoon tea at cliveden cannot be beaten...my wife has a birthday shortly after the date of our anniversary so we have visited cliveden for the past few years to celebrate . Their afternoon teas are excellent and the care and attention from staff is first class.

Today we were very disappointed. We paid £700 for two of us to visit Cliveden House spa. Sadly the price reflected the main hotel’s location. The rest did not! Service and food at the spa were poor. Choice of lunch for a 5 star plus hotel included a jacket potato or sandwich. Even with hardly anyone there we had to go to the counter to order our food. The person serving was curt to say the least - smiles also not on the menu! There were no loungers free by the pool until Late afternoon. Our treatments however were both excellent Amber provided a fantastic facial and my daughter’s body treatment was also good. Even so that still meant a huge cost left for very little No one showed us around when we first arrived and the whole day just felt lacking atmosphere and service We had to park around the back as if we worked there. Gates did not open on arrival as meant to do All in all not good value for money and service was very poor