Cliveden House

Cliveden House is a truly stunning historical building. From the moment I arrived, I felt transported to another era. The staff were incredibly attentive and professional, setting the tone for an exceptional stay. I was escorted to my room overlooking the pool, where every detail had been thought of with care. The main restaurant is simply breathtaking: elegant interiors, a view of the gardens that is second to none, and a rich history that made me feel privileged to dine in such an iconic setting. The food was outstanding, and the service elevated the experience even further. Special kudos to the team – their attention to detail was impeccable throughout. They even remembered my breakfast order the next morning, so I didn’t need to mention it again… what a level of service! You made my stay truly memorable. What a magical place, I cannot wait to be back!

I have emailed customer services at Cliveden but surprisingly have had neither an acknowledgement nor reply. Our afternoon tea was excellent but I raised my concerns about the very poor toilets , both with broken seats & not 5 star standard. They could easily resolve this!

Such a beautiful place, excellent food and very attentive and friendly staff. The interiors are wonderful and the ground that surround the house is magnificent. We loved the Spa area and the treatments. Highly recommend for a memorable long weekend.

The hotel was horrible. Although the room was spacious, it didn’t have a fridge. When I asked to watch TV because my phone couldn’t connect and Netflix wasn’t allowed, they offered me a CD player—something way outdated that I’m too young for. Room service was unreachable; no one would pick up the phones. They misled us about activities—promising that after booking a room, we’d get activities, only to tell us after booking that none were available. We paid £1,400 a night for a terrible experience. The food wasn’t well-organized, and the overall organization was poor. I’m very disappointed and would never go there again, nor would I advise anyone else to.

I booked a one night stay with the 7 course tasting menu with wine for my husbands 80th birthday. On arrival we were given an upgraded room which was lovely albeit with a small bathroom. The tasting menu was mediocre at best I understand why the restaurant was virtually empty only four tables with diners. We complained about a small piece of lamb being tough and was told I’ll tell chef /very unconcerned. On returning to our room my husband was fine but I was violently sick and continued to be so for most of the night. Manager seemed unconcerned when I reported to him in the morning said he would pass on complaint to the company that they have to deal with this. I also hadn’t expected a service charge of £42.59 for staying in the room for one night when I had paid nearly a thousand pounds for the experience. Likewise a service charge of £72.94 for the food and beverage. Would never ever go to this place again.