Grand Hyatt Berlin

Great location for exploring Berlin, we were so busy and out and about that didn't use many facilities at the hotel, but staff were amazing and very helpful. Breakfast was beautiful and we too time to enjoy. If we ever return to Berlin and i hope we do we will pick this hotel.

The location of the hotel is probably the biggest downside, in that the area feels very commercial and lacking any real pulse. There was a lot of construction going on in the streets around the hotel, whilst the hotel itself is comfortable, the information share at check-in around the facilities particulary local and in-house dining were lacking. This is very much a business hotel and very private, it did not hit the mark for me on this occasion.

A bit torn about this one. The area was great for business purposes but quite sketchy at night + construction outside my window did not help - obviously not the hotels fault but still affected my stay. Spa was was good and staff among the best I’ve met in Germany! Rooms were above expectation as well. Breakfast was ok but not necessarily wow.

Good location and good rooms. Service poor. We asked for simple things for our room like water twice and it didn't appear. Vox restaurant food totally uninspiring. Such a shame. All show, no substance.

Had a lovely stay at the Grand Hyatt. Location was excellent with lots of nice restaurants and shops within walking distance, and a short walk to the metro. Stagg were extremely helpful, both at reception and in the restaurant. The breakfast buffet was amazing, so much choice, which changed daily as well as a wide variety of cooked to order food included. We also enjoyed the spa, and enjoyed our treatments there and the jacuzzi. Beds were comfortable and rooms quiet. Couldn't fault our stay.