Hotel Adlon Kempinski Berlin

Horrible experience at checking in. We had specifically requested for an early check in at the time of our reservation. Subsequently a day before our check in we made a request for early check in. We landed up at the hotel at 1:30 pm and were told that the room will be ready in half an hour’s time. After waiting for 1.5 hours we went to the receptionist to ask if our room was ready. Shamelessly the receptionist told us to BACKOFF from the reception desk and continue with our endless wait. Finally after great persuasion we were given our room at 3:15 pm.

This hotel exceeded every expectation and made our stay in Berlin truly unforgettable. From the moment we arrived, we were impressed by how immaculate and beautifully maintained everything was. The rooms and common areas were spotless, and the level of cleanliness was exceptional. The location simply couldn't be better. Situated directly across from the Brandenburg Gate, it was the perfect base for exploring the city. We were able to walk throughout the historic center of East Berlin, and with both bus and metro stations just steps away, getting anywhere in the city was effortless. The breakfast was one of the most extraordinary hotel breakfasts we've ever experienced. The buffet offered an incredible selection of fresh, high-quality dishes, complemented by an excellent à la carte menu. Enjoying breakfast each morning while looking out at the iconic Brandenburg Gate was an unforgettable experience. The hotel's spa was another highlight—beautifully designed, impeccably clean, peaceful, and the perfect place to relax after a day of sightseeing. This hotel combines an unbeatable location, outstanding service, exceptional dining, and luxurious amenities. I highly recommend it to anyone visiting Berlin and would gladly stay here again.

Second visit to this classic Berlin hotel. Furst timers should note that this is a massive hotel. In a sweltering week in June I was shown to a small, dark room at the farthest back section of the hotel, a city block away from the Brandenburg Gate front entrance. I asked for a change immediately. Just be aware that there is a wide variety of rooms in each category. Otherwise, there is always a big queue at the front desk which is always understaffed. I expect that when the Four Seasons opens next year discerning travelers will have a more attractive option.

Exceptional hotel with a great location at the Brandenburg Gate. Christian checked us in to our two connecting rooms, offered us glasses of sparkling wine and escorted us to the rooms to point out the specifics like turn down service at night, two bottles of sparkling/still water each day, how to use the pad on sides of bed for the lights etc. Rooms were spacious and had separate toilet from the shower. Service at breakfast was attentive and food was delicious, including German specialties and a fresh egg/omelet bar. You could also order poached eggs and gluten free waffles/croissants/bread from the menu. We met friends for happy hour in the lobby bar which is decorated with a beautiful fountain in the center. Also, ate lunch outside at the restaurant and that was great to just sit, and people watch with all the excitement in the square. We would definitely stay again!

Beautiful elegant old world hotel next to the Bradenburg Gate. We arrived early and our room was not ready but we were offered the use of the spa to shower and relax. The room was spacious and well appointed. Breakfast was one of the best buffets we’ve had in a hotel. My only complaint was that we wore biking clothes on our last morning because we were ,eating our bike tour in the Lobby and was told there is no athletic wear allowed in the dining room. We explained we could not change since we had packed and they sat us on the side with others from our group. The location is excellent, close to the subway and other sites