Hotel Adlon Kempinski Berlin

Everything about this hotel was as you would expect it to be.The room was very comfortable.There was a nice bug bath.However there was no grip on the bottom and no hand rail on the outside. I was in a wing and it was a bit of a walk to the lobby. The food at breakfast was excellent including the caviar.However having a chef to cook your egg instead of laying out a plateful caused long delays.As a result when I returned to my table with my egg the table had been cleared.On the second day not only was my table cleared but my magazine was taken away.This made me very angry.I went to customer services to complain.They were apologetic and didn't charge me for my third breakfast. With this exception the staff service was excellent.

Buildings, restaurants, service and the staff are the best you can get

Spilling out onto the Unter Den Linden, right in front of the Brandenburg Gate, this beautiful Hotel could not be better situated. The quality of the well sized rooms is well above average even for a 5 star hotel. Breakfast is a feast with everything you would expect from the buffet plus cooked options on request. Excellent facilities including a pool and well sized gym with machins and free weights. However, it is the friendly and helpful staff that really make this hotel a destination to return to. Super service in the Brasserie Quarré, helpful concierge and everybody else too.

Outstanding service throughout the entire hotel. Every team member — from Reservations, Reception, Concierge, F&B, Door staff, Spa team, and Housekeeping — demonstrated an exceptional level of service that felt genuinely human rather than robotic. What stood out most was the personality of the staff. Each individual brought warmth, authenticity, and a willingness to go above and beyond what one might normally expect, creating a truly memorable experience. Breakfast deserves a special mention. It was one of the best I have experienced across many luxury properties. The pastries in particular were exceptional, especially knowing they were all made on site.

Worth checking out the history of this excellently located hotel, rebuilt after WW2. We called in here for a lunchtime break during a full day exploring Berlin. The lobby lounge makes an ideal (if expensive!), spot for a relaxing lunch: we found the the Goulash soup to be an excellent choice. Service is pleasant and efficient, without being intrusive, and we were put under no pressure vacate our table, which was appreciated while we waited for our timed entrance to the Reichstag. We checked out the room rate for the hotel, but given the location and ambience it did not seem to be budget busting! Next time maybe?