The Ritz-Carlton, Berlin

Exceptional stay at the Ritz after the Berlin marathon. Renata at check-in was so helpful in making sure our room was ready for an early check-in. The attention to detail throughout our stay was wonderful. Breakfast spread at POTS was outstanding and one of the best meals we had in Berlin. Beds were so comfortable, and rooms were well appointment with everything we needed. Will most definitely return on our next trip to Berlin. Location is convenient to everything! Easy walk to Brandenburg gate and shopping. Good food options around and train and a taxi stand right outside.

Ritz is wonderfully located right off of Potsdamer Platz. The hotel is very relaxing with wonderful food, bar and incredible gym facilities. We had an initial glitch when checking in, with a prepaid reservation, but we were able to get in to our room while the hotel worked out the details with Amex. We soon heard from the Manager who apologized for the complication and generously offered an upgrade to a fabulous suite room! The rest of our stay was superb and the staff was amazing. The breakfast is beyond - with an over the top buffet. It was a wonderful stay and we thank the staff. We look forward to returning!

My husband and I stayed at the Ritz Carlton to celebrate our tenth wedding anniversary. At every point of service we felt well taken care of and special. The front desk staff immediately greeted us with congratulatory champagne for our anniversary. We were given a lovely room with view over Potsdamer Platz as well as the champagne and cake in the room. This and all the little touches in our room started our evening off so well. The doormen were incredibly helpful when our Uber cancelled on us and asked the hotel's complimentary driver to take us to the Philharmonic for our concert that evening. Our visit to the hotel's wellness area was wonderful opportunity to relax. We enjoyed a morning swim and sauna before breakfast. The breakfast was high quality; one of best I have ever had at a hotel. There were a la carte egg dishes, pancakes, pad thai, and waffles as well as a buffet full of pastries, breads, fresh fruit, smoked fish and cold cuts. The restaurant staff were also very welcoming and friendly. The brunch was a great finish to a wonderful stay. If you want a luxury experience with highly personalized service, I highly recommend staying at the Ritz Carlton Berlin.

Excellent location,luxurious rooms and very gentle ambiance. We stayed for five days in an accessible room for my disabled mother .We were looked after properly .Breakfast is good variety ,tasty and plenty. Some times there is ques for breakfast but usually resolved quickly and efficiently. Many restaurants in the area although we have used their own restaurant POTS for good quality food and amazing afternoon tea. There was a problem at the check in but was dealt with swiftly and efficiently by management (Magdalena) who was so kind and professional to my mother’s needs and requests Staff are all excellent polite attentive and professional

My second stay here in several years. Meeting with friends. While the Ritz-Carlton sees itself and prices itself as one of the top hotels in Berlin, there are various "hard to describe" question marks here: the location (Potdamer Platz) still comes across as artificial and rootless (compared to Kudamm or even Mitte), just as the hotel does the clientele is a strange international mix and adds to the soullessness the drive-up is small and can be crammed and chaotic the service is mostly good and friendly, but in the restaurants/bars doesn't keep up with the price tag (especially for breakfast at €55) the interior design comes across as luxurious, but on closer examination, the furniture is often low quality the room infrastructure can be confusing, I didn't manage to close the "automatic" curtains and had a strong light beam illuminate my room from the outside all night. It took me quite some time to find the hairdryer and the power plugs in the bathroom. Not sure if the the AC and floor heating were following my digital instructions. pool and fitness room are small, dark and unworthy On the positive side: the cigar lounge the secret garden (when open) the walking distance to the Park (Tiergarten) and even the Brandenburg Gate