Westin Grand Berlin

We stayed in 5 hotels in a recent trip to Europe and this was our favorite. Check in was easy, lobby was elegant, rooms were lovely. There were multiple quick elevators Breakfast was excellent and the staff helpful. The bar in the lobby was a very nice amenity.

Great rooms great staff great food great service something happens no worries they fixed it within ten minutes. Perfect breakfast great service once again good base for your holiday in Berlin. Small tip they gave a pool and spa but it’s outsourced so you have to pay and that’s not very clear on the site. Only downside I had

Friendliest staff also exceptionally helpful. I felt the staff go the extra mile. Excellent location and beautiful city view room. Hotel is very hard to fault. I did find our room noisy but the view made up for that!

Fabulous stay - we stayed in the sans souci suite and it was really big and comfortable, with a huge living room, large comfortable bedroom, bathroom with both shower and bathtub, and separate toilet. The style was modelled on sans souci but with all the modern comfort- including usb c socket to charge your phone! The normal rooms are also very nice, with a modern twist. The hotel itself is a gem with a great bar, as well as all you need for breakfast. Have a look at the garden on the first floor, a calm bubble in the city. Very central location with metro station just in front of the hotel. Ideal both as a tourist and for work!

Stayed here for 5 nights in July for a business conference. The hotel is in a great central location, with easy access to U and S Bahn, and only two stops from Berlin Hbf. The rooms are comfortable, with a mini-fridge and good blackout curtains. AC in our room worked OK, even during the exceptional heat dome felt in Germany in early July. Unfortunately, the AC also made a constant buzzing/rattling noise, and despite my requests at the front desk to have someone look at it, that issue persisted for the duration of my stay. The rooms on the lower floors were under renovation while I was there, and I presume the upper floors were next. Also, mind the robot vacuum cleaning that autonomously sweeps the floors during the day. The gym is difficult to access, with a single elevator located at the end of one of the hotel wings to take you to the basement where cardio and resistance equipment is available. The pool was blocked off and closed during my visit. Service was just ok--as evidenced by lack of responsiveness to my maintenance requests. Also, NB your room rate. I'ver never had this experience at a Marriott/Bonvoy property, but was charged an additional 10 euro a night to have my spouse join me, since the rate presented on the Bonvoy website is apparently only for single-occupancy.