Westin Grand Berlin

Excellent location, close to everything. We had a situation with our room and the manager Obieda Algedrh handled our issue so fairly and professionally. He made our stay very pleasant. Most of the staff are very friendly. We stayed there second week of May 2026

Start to finish this was the perfect hotel. It's located in the heart of the city for easy access to Museum Island and it's down the street from the Brandenburg Gate... amazing! We were blown away by the entry/reception and open-plan lounge with table service bar. Staff were friendly and it was the cleanest hotel we've ever stayed in I'd bet. Rooms were spacious and definitely fit the reputation of the hotel. Can't recommend more highly!

So incredibly disappointing. As a lifetime platinum member I understand when things occasionally go wrong — but the true test of a good hotel is how the management and staff address any such bumps or interruptions in excellent service. I have to say — the team at Westin Grand Hotel failed at an epic level on my recent visit. The pathetic response to a major issue was so unbelievably poor that the whole experience has me seriously questioning my loyalty to the entire brand. Hilton — are you listening? I might be ready to make a jump after decades of devotion. Yes, it was actually that bad.

Checked in a little late, staff were all friendly, professional and spoke perfect English. Our room on the 3rd floor was fabulous, the bed was enormous with a lovely comfortable mattress with no roll together. The room was spotlessly clean. The bathroom was great quality and the shower was nice and hot and big. The location of the hotel was ideal for exploring Berlin. Being on the road means that there is quite a lot of noise outside from traffic even with the window shut, but I suppose you have to expect her being in the City Centre. It was difficult to find the affordable hotels in the immediate vicinity, but we did find a fantastic Thai restaurant just around the corner called bonjour Thai - the food and atmosphere were fab. We didn’t try the spa as we didn’t have time during this visit, and we didn’t buy breakfast as the prices are extortionate, and we usually end up having just a bit of porridge. But the room was worth the stay and would definitely come again.

Stayed here as part of an APT tour & it was fabulous. Close to shopping, Christmas markets & sights. Staff were great, rooms comfy & spacious with good housekeeping. Really good full buffet breakfast. Highly recommend this hotel.