Rosewood Bermuda

We found the Rosewood beautiful and everything we hoped it would be. From check in to the day we left, staff was excellent and helpful. Our suite came with our own golf cart to get us around, which was needed because of the many steps and steep paths. The Beach Club was very enjoyable with the infinity pool area, the stunning beach and the casual bar and restaurant. Taxis are always ready to take you into town. Overall a great experience!

Late review but wanted to do this before I forgot. My wife and I have stayed at Rosewood Tuckers Point 3 years in a row now--- typically going first week of October. We absolutely love it. While timing is a little bit of a risk with hurricane season... I guess we have been lucky so far with storms either arriving before arrival or after departure---- beautiful sunny/warm days so far each stay. First off- property is the nicest on the island. We stay at St Regis the year it opened and Loren one other year... Rosewood is a level above these... especially with the sheer size of property, on site restaurants, amenities, etc. We always stay in a harbour view room or suite. Love these rooms- down closer to the water and feel more bungalow style than hotel. Just be aware they are down a sizable staircase from the main hotel (maybe 75 stairs or so). Certainly doable but something to be aware of. Suite our first year (babymoon) was nice- it came with a golf kart. The other years we paid a daily fee to rent one as a nice to have (to and from beach club at your leisure, dinners on property, tennis/golf). The shuttles are absolutely sufficient to get around but the gold kart is nice to have. We usually use taxis to get around to other restaurants, etc- though we have done the twizzy route- which was a ton of fun, as well as renting a scooter for a couple days of visit to go to downtown Hamilton, other beaches, etc. The beach club is really great. A couple more pools, lunch restaurant, dinner options (including above average (albeit overpriced) sushi), and pretty good beachside and poolside service. Facilities overall very nice. If you head right from the beach club along the water, you can walk for a couple miles at low tid- past mid-ocean club and to some basically deserted gorgeous beach. The hotel itself has 2 pools- one adults facing the harbour, and one larger family style pool. Both have plenty of seating. We found the adults pool was always too hot to sit at though with the sun blazing down and limited coverage. Water in all pools always nice and warm. as was the ocean. Breakfast everyday was great- order from a menu and everything we have tried has been excellent. Lunches we usually eat by pool or beach club. For dinners- Sul Verde is probably our favorite, followed by beach club (with sushi), room service at least one night (prompt and accurate), and then at least 1 night off property. We have dined at Island Brasserie for dinner once or twice. It was fine- ambiance and prices are steakhouse - its better than STK at STR but we probably wouldn't go back. Wellington on the menu was underwhelming. What I will say is go to to the weekly Rum tasting- its amazing. The bartender who runs it is awesome and very knowledgeable. They have some exclusive batch rooms made just for the hotel to taste (they also serve on menu at dinner). I honestly learned to look "good" rums here. The bottle from hotel is VERY expensive if purchased there- they have a similar Goslings reserve limited edition in the store in Hamilton or duty free on way out that is less than 1/2 the price and also great. Since we go in Oct and not heart of summer, we miss the offered sunset and snorkel cruises sadly. Not sure if the watersports center is more active/better in prime summer, but it always feels lackluster when we are there. They have kayaks, SUP, etc for free and sailing for a charge. I bring my own mask and fins to go diving usully (off property- another miss) and the snorkel in front of the hotel on the habrour has some nice fish and coral. They have a program where they are working on growing coral and its cool to see. Usually dive with blue hole divers- although diving in Bermuda is generally not great. We always make use of the gym and spa. Gym is decent sized but can get pretty crowded. The spa is quite nice- have had hit or miss service there though. Our first year my massage was mediocre at best- subsequent years have been better and its a nice facility... it does book up though so recommend making reservations in advance of arrival.

This was our fourth and unfortunately our last stay at Rosewood Bermuda. The 2025 stay experience has certainly plummeted since our first three visits. Here are some of the reasons for this negative review: 1. Our room sat directly below The Conservatory. But, we did not learn this immediately. On the first or second night of our stay my wife woke up in the middle of the night to what she described as "the scraping chairs being dragged across a floor". We didn't know the origin of this grating noise. Then, it happened again, a few days later, in the middle of the night and we both woke up. We still couldn't identify the source. The last night of our stay, we were able to finally identify that it was coming from above and did some quick checking and noted that it not another guest room or from a hallway but, in fact, it was noise coming from The Conservatory. 2. On the day prior to our departure, we were presented with our current bill as of 6:45 PM. I was offered the opportunity to do an Express Check-out, Instead, I elected to go to the Front Desk on the morning of our departure. The paperwork that accompanied the Express Check-out offer included the customary "Information Invoice" However, in the morning, the dollar amount of final invoice as presented to me at the Front Desk was significantly different. The explanation? Oh, that initial invoice did not include your final night's stay. While discussing this matter with the Front Desk, I also had to ask why there were three pending charges on my credit card. The first 200 USD charge was not unexpected as it is the customary check to see if the credit card on file is active. But the second and third chares were insulting and annoying. The second charge for almost 8,000 USD seemed to indicate that Rosewood didn't feel that I had a credit line large enough to cover the charges. The third charge for 22 USD was supposed to be related to a potential charge if we used the Island Brasserie for breakfast. 3. We always used the telegraph to indicate when we were in the room and when we wanted the room to be cleared. Unfortunately, Housekeeping either does not get this notification or ignored it. We would come back to the room and find that our room was finally being made up at 2 PM. 4. We had always enjoyed eating lunch in The Conservatory and stopping by after dinner for music and a late night treat. Upon check-in we were informed that The Conservatory is no longer available for lunch. When we tried to stop by after Dinner on two occasions, we were stopped by a sign stating that it was closed due to a "private party" event. 5. Concierge services have come way down. A. We requested that a taxi be arranged along with a reservation for BLU on Saturday evening at 7 PM or sometime after that time. There was no follow-up. No VM to our room. No email. I had to find the Concierge as they didn't seem to regularly sit in their office. I finally went to the Front Desk for help only to find that Concierge personnel sometimes sit in the office to the left of the Front Desk. Yes, everything was confirmed but I was never informed. What happened to the process of updating a guest's itinerary and sending it via email? This was happening pre-visit but stopped during our visit and had to be requested. B. We also requested that we get seats on the shuttle to Hamilton for Harbour Nights for 23 July. That was confirmed. We arrived 15 minutes before the shuttle departure time and when we were asked what service we needed and stated that we were going to Harbour Nights on the Rosewood provided shuttle, we got a blank stare that is never a good thing. A call was made and then we were informed that Harbour Nights was cancelled due to weather. I asked why we were not informed. Another blank stare. Then another call and we were informed that Harbour Nights was "back on" but there would be no shuttle. Not the experience that we ever experienced at Rosewood Bermuda on our previous stays. C. We requested a Taxi be scheduled for the day of our departure for transportation to the airport. Then, we found that the arranged transportation would be charged to our room at $55. Fifty-five dollar to L. F. Wade from Tucker's Point! I asked the Front Desk and they confirmed this charge but I could simply use a taxi at the front for a charge of $20 - $25 dollars. That is what we successfully accomplished. 6. Transportation from Sul Verde and the beach. There were two separate events where we had to wait twenty minutes for the shuttle to arrive to return us to the hotel. The individual employees at Rosewood Bermuda are wonderful. These breakdowns fall into the lap of Management.

Rosewood Tucker's Point was incredible! Stunning views, exceptional service, and delicious food made my stay unforgettable. Driving a Twizy car to explore Bermuda’s vibrant scenery was a blast. Highly recommend this luxurious resort for a perfect island getaway! Also, Bermuda is a Mosquito free island!

We have been to Bermuda many times, but this was the first time we had stayed at The Rosewood and it hopefully won’t be the last! Our bedroom was beautiful with a very large balcony overlooking the sea. The bathroom was stunning with a huge roll-top bath and separate walk-in shower. You do have to take a shuttle to get to the beach but this is by request, so you don’t feel restricted in any way and we never waited more than 10 minutes for one to arrive, indeed most times it was ready and waiting. The drivers were always very friendly and the vehicles were clean and air conditioned, so it never felt like a chore. The beach club was amazing, set on a stunning beach with a gorgeous restaurant giving fantastic views. The conservatory bar was super, we ended up having drinks or late night coffees here every evening. Service was very friendly and welcoming. We had a superb meal at The Island Brasserie one evening with amazing food and service. Breakfast at The Brasserie on the outside terrace every morning was delightful. On our last evening we ate at Sul Verde and wish we had not left it til the end of our stay as we would have definitely returned given the chance. We sat outside on their veranda overlooking the golf course and had a delicious meal with excellent service yet again. There were always plenty of sun beds available by either pool so the hotel never felt busy even though I believe it was at full occupancy during our stay. A large private event was held on the lawns behind the pool one evening, but this did not disrupt us at all. We paid over $2,000 per night for a room that didn’t even include breakfast in the rate and so we arrived with very high expectations, which the hotel managed to fulfil by making us feel very special and hence we will hopefully return.