Bellevue Palace

The Bellevue Palace Hotel truly exceeded every expectation during our stay in Bern. From the moment we arrived, we were graciously welcomed by the bellman, setting the tone for what became an unforgettable experience. Our check-in with Chaira at the front desk was absolutely perfect. She took the time to personally share her favorite spots throughout Bern, making us feel instantly connected to the city, and she remained incredibly helpful and attentive throughout our entire stay. Breakfast each morning was equally exceptional thanks to Adis, whose attention to detail was impeccable. He anticipated every need before we even had to ask and went above and beyond to ensure everything was perfect. At one point, he noticed my omelette was not cooked to my preference and personally sent it back to the kitchen himself before returning to apologize for the delay. That level of care and professionalism is rare and deeply appreciated. The Bellevue Bar team was also outstanding every evening, crafting some of the finest cocktails we have enjoyed during our travels through Europe. Every interaction with the staff reflected warmth, pride, and genuine hospitality. This is truly a special hotel with an amazing team, and after experiencing it firsthand, we completely understand why Bellevue Palace has earned two Michelin Keys. They are exceptionally well deserved.

Excellent hotel in every way. The reception staff went out of their way to make our stay a memorable one. Location is perfect, the rooms large, the balconies welcoming. Overall a 5* experience.

From the moment we arrived, our stay at this luxury hotel in Bern was nothing short of exceptional. Nestled within walking distance of the Old Town’s medieval arcades and the Aare River, the location couldn’t be more convenient for sightseeing, dining, and exploring the city’s UNESCO-listed charm. Arrival & Check-in Check-in was smooth and welcoming. The staff greeted us warmly, handled our luggage with care, and provided a clear orientation to the hotel’s amenities and the neighborhood. The reception area is elegantly designed — modern touches balanced with warm, local character — and set the tone for the whole stay. Room & Comfort Our room was spacious, impeccably clean, and tastefully furnished with a subtle blend of contemporary luxury and timeless Swiss charm. The bed was supremely comfortable with high-quality linens, and the blackout curtains and electric shutters ensured a restful night’s sleep. We had large windows that offered a million dollar panoramic view; the views were bright and serene. The bathroom featured premium toiletries, fluffy towels, and a powerful shower with excellent water pressure and temperature range. Of course, the bathtub did not go unused each day. Little details — a welcome water bottle, a Nespresso machine, and an in-room safe — made daily life effortless and comfortable. Service Service was consistently outstanding throughout our stay. Staff members were professional, attentive, and genuinely friendly without being intrusive.

Perfect week-end in Bern, in such an historical place. Book a room with view on the montains / the Aar or you will regret it!

We stayed here for two nights in a Tower Suite that we booked using the AMEX Fine Hotels and Resorts booking. I booked this because it had two full bathrooms plus a separate doored off room that my teen daughter could have as her own, albeit with a piece of exercise equipment in it. The hotel is gorgeous. While not on the 'main drag' for the historic district, Bern is small enough that any place you really want to get to is a short walk away. The neighborhood was quiet and felt safe, yet very close to convenience stores and dining. Our room was absolutely amazing. The two full bathrooms, main bedroom, large sitting room, extra room for my daughter, and the half bathroom made the room feel huge...which it was. There was a balcony overlooking the river with and the other windows opened up for ventilation. My only complaint about the room is that the thermostat was controlled at the hotel level. We were there at an in-between time when the temperatures at day and night varied just enough that you'd want to have the AC at times and the heat at other times. Our first evening, it was too warm because the day time temps were warm but the hotel hadn't turned on the AC yet. I had someone come up around midnight, and the solution was to lower all of the metal blinds on the windows and leave one window open a bit. That worked fine. I'd really like to be able to control the temperature on my own, but I get it. This wasn't a problem for us on our second night, as the temperature dropped and it snowed over night! We had breakfast on both mornings in the restaurant. The service was great, the buffet was good, and being able to order egg dishes off the menu was much appreciated. We needed umbrellas during our stay and were provided three without a problem. We sat in the lobby bar a few times and had some wine and snacks; great service and beautiful setting beneath the stained glass ceiling. We absolutely loved this hotel, the staff, and the food/drink options available. We would absolutely make this our hotel if we were to return to Bern.