The Peninsula Beverly Hills

Classic hotel with top tier service - the staff is amazing. Special thanks to Dillon and Justin at the rooftop food/pool who were super helpful and went out of their way to try to ensure I was well taken care of. Both are gems. Servers Juan and Kenneth were also top notch. The concierge including Kerri were great and the complimentary Rolls for rides into town driven by Max was a nice touch. Food was excellent all around including breakfast and in the bar lounge, and I appreciated the free morning coffee. The rooms are a bit small for a family of 4 (we had 2 double beds) and are nice with comfortable mattresses/sheets but felt dated, and the HVAC system was noisy. Several of the front desk staff including Victor, Natsumi, Marcelo, Ariana and Ben all tried to help me find a quieter replacement but nothing seemed to fit our needs. I asked for a quiet room including away from HVAC prior to my stay as I am a light sleeper, but was told my room was actually close to the HVAC unit on the roof. Overall a decent experience but don't think I will be returning.

Having just stayed in 12 luxury hotels (Bel Air, Peninsula Beverly Hills, Four Seasons Palm beach, Faena Miami beach, Waldorf Astoria Park city, W Aspen, St. Regis San Francisco, Waldorf Astoria Vegas, etc) around the USA, I have a fresh feel to review these hotels with great comparisons. Having just stayed at both the Bel Air and the Peninsula, which I consider the two best hotels in LA, the top pick really depends on your preferences. This hotel has a great location, with in walking distance to Rodeo Drive etc. Bel Air is super secluded, but offers the best privacy in LA. But in my opinion, you do get enough privacy here too. The service here was excellent, literally nothing in terms of service could have been better, even considering the sky high expectations. The staff at the lobby new our names even before we provided our IDs. They were so full of joy and welcomed us so warmly, that it almost felt like coming home, even tho it was our first time at the hotel. The lugagge were taken from the car without usbeven noticing and delivered to the room. The valet even asked if we wanted the backsests back up, no other hotel has ever asked that! We were upgraded to a huge suite for our stay. The pillows had our initials. The welcome amenity and champagne was excellent. The bed was first class, soft and silky linen. The pool area is beutiful and very relaxing. Its nicely small, so it does not turn into a resort feel, but remains quiet and intimate. Service over there was also very anticipating. The pool area never got crowded either. Even tho the pool and pool area is bigger at Bel Air, it felt more like a family resort as there were many kids playing and jumping. Peninsula pool felt more higher end for that reason. The only downside is that the valet and front yard can get very crowded as many people come for a tea time on weekends. As we checked out, we waited for our car for 25 minutes atleast. Also the service at breakfast felt a bit cold, a huge difference to the rest of the staff. All in all, I would definitely visit again!

We were looking for a place in Beverly Hills or Bel Air to spend our last three nights of our Californian tour to celebrate our 40th wedding anniversary. We love the Beverly Hills Hotel and the Bel Air, but I do like to try somewhere different (FOMO). We had been here before for breakfast and due to its location right in the centre of Beverly Hills, decided to go here. A few days before our arrival the hotel contacted me requesting some additional details to make our stay more personalised. When we arrived they parked our car and took care of our luggage. The check in took a little time, but I believe they were finalising some touches in the room, We were given room 211, which is up a few stairs from reception. As soon as we entered the room we could see some really special touches about the fruit bowl, like dipped strawberries and monogramed pillows. The room was very spacious, no particular view, but a lovely bathroom. Modern and classic at the same time, if that is even possible. We had some breakfast credit within the room rate and ate at the rooftop restaurant beside the pool every day. The food was fantastic, particularly the granola. The juices were freshly squeezed. The staff here were excellent. The same goes for the pool, which we also used every day. It is relatively small, and on the one day where we couldn't get loungers in the shade, they gave us a complimentary cabana. The only issues we had were that on one occasion someone was playing their music through a speaker and on another occasion, someone was recording influencer type videos in the hot tub. We ordered room service one night as we didn't want to go out for dinner. We opted to share the cheeseboard with wine and it was perfect. We noticed that the hotel has a Rolls Royce Ghost to ferry the guests around in, so one evening we took it over to Rodeo Drive. That was pretty cool. They really went above and beyond on all levels to make our stay memorable.

From start to finish, our afternoon at The Peninsula Beverly Hills spa was absolutely wonderful. Imani at the reception greeted us with such warmth and professionalism instantly making us feel welcome. Then Irene and Farah, the nail technicians, were fabulous skilled attentive, and made the experience feel truly luxurious . Finally but not forgotten Derek, server with that beautiful warm smile brought us a beautiful glass of champagne hooray and kudos to all who helped make our afternoon special Thank You Highly recommend

Banker who booked a trust client into the hotel when it was newly opened in 1991/2. Gave them her address and relayed she had a wheat allergy. Hotel made no accommodation for her wheat allergy. When I requested to cut through the garden to go to my office on the next block, arrogantly informed the garden was for villa guests only. Visited acquaintance in one of the villas - ridiculously over swathed in fabric. As someone who pleasure traveled four continents by age sixteen, and stayed in palace hotels, I know how things are done, this place wasn't it. Never booked another trust client here. Will give them that the lobby living room was beautiful and The Belvedere restaurant had great food, but that's it.