SLS Hotel, a Luxury Collection Hotel, Beverly Hills

I had such a great experience at SLS Service! Sebastian took amazing care of us from start to finish. The food was outstanding, beautifully presented, and full of flavor. The atmosphere was warm and welcoming, and Sebastian’s attention to detail really made the evening special. Highly recommend this place!

I cannot say enough about the staff of this place. Not that fake plastic greeting either. Sincere, heartfelt and genuine, from the Valets, to the Bell man Rocky. You can’t miss or mistake him. He has the physique of a Greek God, a beard with every hair in perfect place, hair that is currated, it takes him ten minutes to perfect each day, I asked him. A helpful and engaging smile and the warmest heart. Thank you Rocky. Then I met Brettany the conceirge. She surprised my wife and I by getting us yogurt and berries in our room. PS—- it is what we remember from 7 years ago before covid and frankly what brought us back. I would be remiss not to mention Tatiana at the front desk, who was kind, attentive and could anticipate. She had a calming way about her. She was being shadowed by a new team member Liva (Go Gauchos). There are too many others and I am sorry if I did not catch your name. For me and my wife, it is the “small things” that make me feel so good about being me. That is what this property does for me.

Went to dinner at LaDida and Sebastian was my sister and I’s waiter! He was so helpful and kind and had the best recommendations! Will definitely be back and request Sebastian! Thank you again!

Had the most amazing experience at the rooftop bar. Sebastian was my server and he was the sweetest, friendliest and best person. Would highly recommend asking for him.

BEWARE of DESTINATION FEE "CREDIT"- We have stayed here quite a few times and its a very nice boutique hotel with a great location. However this is the first time we were forced to pay a destination fee upon arrival which gave us a $40 credit per day. We thought, great we will get drinks. no problem. Unfortunately, there are a host of rules attached to this "credit" that no one told us about on arrival and we were stuck with quite a bill at checkout. 1- it is NOT cumulative and no one could specifically tell us what 24 hour period it covered 2-The amount of credit goes by the amount of nights you stay not the 24 hour period- 4 nights/5 days is only 4 credits 3-This is a BIG one - Taxes, tips, and delivery are NOT included- therefore a $9 pot of coffee delivered to the room basically cost me $15!!!! Upon discussing this with friends that have had hotel credits - taxes, tips, and delivery are always included. So to me that's the worst offense here. The hotel reception should have given us a printout of the rules upon check in. Then we would not have felt so blindsided.