Sofitel Los Angeles at Beverly Hills

Terrific hotel, experience and staff. In particular, Celia, was super. I was with a family member who’d just gotten out of the hospital after surgery and Celia took special notice and brought a wonderful, unexpected treat tour room for her to help her feel better. Totally unnecessary, but wonderfully kind and thoughtful!

Our second stay here, loved the location near the shopping mall

This was my first time staying at the Sofitel Los Angeles at Beverly Hills, and overall it was a wonderful experience. From the moment you pull up, you are greeted by a friendly valet team who immediately make you feel welcome. While parking is $80 a day, the convenience and security, along with the ability to request your car with a quick text, made it worthwhile. At check-in, Nina at the front desk truly set the tone for my stay. She went above and beyond by introducing me to the ALL membership program and helping me take advantage of its perks, including an earlier check-in and a discount on the first day of parking. Since I had booked through a third party, she also made sure I received my 20 percent discount on food and beverage, which I really appreciated. My initial room faced Beverly Boulevard, and unfortunately, the street noise made it difficult to sleep for the first two nights. That said, the in-room amenities, especially the Balmain products, were incredible. I am still thinking about that scent. On the third day, I spoke with Nina again, and she kindly moved me to a beautiful room facing the Hollywood Hills. The difference was significant, and I was finally able to rest and fully enjoy my stay. One of the things I loved most about the hotel is how easy it is to settle into a daily routine. The gym is clean, well equipped, and perfect for a morning workout. Afterward, I enjoyed breakfast at the hotel restaurant, where Roman consistently delivered exceptional service. He was professional, warm, and attentive. He remembered my order, my preferences, and even welcomed my breakfast guests. When I mentioned wanting to treat my aunt to a spa day, he immediately returned with helpful information and a coupon, which was such a thoughtful touch. The breakfast itself was fantastic, with high quality ingredients, great coffee, and a beautiful ambiance. The spa experience was a bit of a mixed bag. The staff were incredibly kind and accommodating, and my aunt said her massage was one of the best she has ever had. However, the facilities themselves felt limited. The lockers were not functioning, the sauna was not turned on, and there were no additional amenities like a whirlpool. It is a great option for a quick, high quality treatment, but not necessarily for a full day of relaxation at that price. At checkout, I noticed that my 20 percent food and beverage discount had not been applied. Eddie at the front desk handled the situation quickly and professionally by reviewing and correcting the bill without issue. He also explained the 45 dollar daily urban fee, which had come as a surprise too. Overall, I had a fantastic stay and truly felt taken care of by the team, especially Nina, Roman, and Eddie. I am already looking forward to coming back especially when the pool and rooftop will be open. If parking were ever comped, that would make the experience even better too!

We were starting a 3 week West Coast vacation, flying into LAX and beginning our holiday with out first 6 nights in Los Angeles. We have visited LA on 4 occasions previously, staying in the past south of the City in Anaheim. On this occasion, we chose to base ourselves at the Sofitel at Beverly Hills. We picked up our hire car at the airport and drove to the hotel (30 mins). We were greeted by the Bell man, our luggage removed from the trunk and whisked into the property. A parking valet took our car keys and we immediately felt that we were in the care of Sofitel ! On entering the gracious lobby, we were immediately enveloped in a luxurious ambience: marble, beautiful furnishings, ornate lighting and a feeling of refined opulence. We were warmly welcomed by a pleasant receptionist and allocated a premium room on the 9th floor. She then gave us a couple of the hotel's souvenir aluminium water bottles and advised that they could be re-filled throughout the property at filtered-water dispensers and she then escorted us over to the elevator, pointing our the bar and restaurant, before saying that our bags would be brought up shortly. We took the elevator to the 9th floor and quickly found our room. Our bags were delivered within a minute. Our room was beautifully appointed and cleverly designed. On entering, we were in a lobby area, with wardrobe & well-stocked mini-bar. To the left was a very spacious bathroom with huge walk-in shower, wc and vanity basin. The bathroom also had complimentary luxury toiletries and amenities together with bathrobes and slippers. A nice design feature was an obscured-glass panel in the shower, which overlooked the bedroom and allowed natural light to flood into the bathroom. The bedroom was fantastic. A huge and extremely comfortable king-size bed - luxurious high thread-count bedding, bedside cabinets, desk, swivel chair and armchair. There were two juliet balconies, accessed through two sets of French windows. The views to Beverly Hills, the Hollywood Hills and......yes....the famous Hollywood Sign were incredible. The room was nicely decorated with framed prints and equipped with a digital safe, effective aircon, iron, ironing board, coffee machine and a range of lamps, which enabled a range of lighting moods to be created. Housekeeping throughout the property was immaculate. Valet parking ($79 per night) is efficient and courteous - a quick call to the Valet a few minutes before you depart will ensure that you vehicle is ready for you at the front door. During our stay, Cher was filming in the lobby with a movie crew. Quite an experience ! I cannot recommend this hotel too highly. In terms of the neighbourhood - The Beverly Hills Center (shopping mall) and famous Cedars Sinai hospital are directly opposite the Hotel. Rodeo Drive is a 5 minute drive, with the sights of Beverly Hills and West Hollywood on your doorstep. Santa Monica and Venice Beach are an effortless 20 minute drive, Malibu is a 35 minute drive. The Hollywood 'Avenue of the Stars' (with the famous Chinese Theatre and it's star-lined pavement) is a 20 minute drive, with The Griffiths Park Observatory (visible from the room) and it's stunning views over the whole City is a further 10 mins drive from Avenue of the Stars. TOP TIP - for the very best photo opportunity of the Hollywood Sign, drive up Beechwood Drive from Hollywood for about a mile and park in the car park behind the cafes and shops at it's intersection with Belden Drive. The sign is right above the car park - and you can enjoy a great brunch at the Cafe. For convenience, we used easily available Uber when dining at night. We ate at Wolfgang Puck's Spago restaurant in Beverly Hills - a little pricey at $350 each for an 8-course tasting menu with wine pairings - and found that Dame Joan Collins was sitting with friends at an adjoining table ! The food and wine were amazing. If you are into celeb-spotting and don't want to spend quite that much, Craig's on Melrose Avenue serves wholesome American fayre for around $30 for main dishes. We had a great dinner there, met it's owner Craig Susser and had the fun of passing Paparazzi who were on the sidewalk outside. The Sofitel at Beverly Hills is a wonderful base from which you can enjoy the excitement of LA on your doorstep. Highly recommended !

amazing stay and ambiance i loved it