Sofitel Los Angeles at Beverly Hills

Great location, expensive, albeit a bit run down for the price we paid. Heating didn't work for the first 2 days, and then finally got fixed on our last night. We had booked a room with a terrace, but despite it being cold, the reason we never sat outside was that there was some sort of compressor or air-conditioner running all day and it was super noisy. Would possibly consider staying again, but in a different room.

I had an excellent stay at the Sofitel in Beverly Hills. The reception and concierge staff were extremely friendly and helpful, even allowing me to do a slightly early check-in, the gym facilities were amazing (and the gym itself was huge), and the pool area was great. I absolutely loved that i was provided with a reusable water bottle for my stay and that they had filtered water on every floor. What an amazing idea and i wish all hotels did this. It is located across from the Beverly Centre for shopping and dining needs and across the road from a supermarket too. No location in LA is ever convenient as it is such a spread out city. The room: i booked a Luxurious hollywood Hills view room, located on level 3. This is where it loses half a star, as the only view I really had was a roof and huge trees that blocked out the supposed view. So give the upgrade to Hollywood Hills view a miss in case you end up unlucky like me. The room itself was spacious, very comfortable, and a very convenient and cost effective mini bar. I would 100% come back here to stay.

Sofitel came highly recommend in the LA travel forum. I booked it mainly due to location. It is very conveniently located, and the building itself looks good from the outside. Valet parking is $79 per night which is standard for hotels in the area, so tag on an additional amount to the hotel charge per night if you do plan to use their parking. Service is super friendly and everyone was nice, and service was so prompt. The restaurant had fresh food and while breakfast was slow, it was tasty and fresh, and quite good. However, the rooms are worn out. We had a room which looked out at the mall and the doors open completely with floor to ceiling glass, but the rooms felt small and old, and the bathroom design is not practical. The shower head cannot be moved, and water comes out due to the way it is designed, making the entire bathroom wet and slippery. The bathroom is also small. Overall, I found the hotel wanting. The room had 2 queen beds which was amazing since the beds were big, but we found the room and bathroom too small and inadequate for a family.

Room had everything we needed & was in a handy location for buses the shopping centre next door & take away in the area but the downside we found of the hotel was the restaurant/bar area was closed for private function/parties for 2 if the days we stayed, the pool area was small & not easy to assess & the foyer area was going through maintenance during our stay overall it was a good stay but would need improvements for me to stay again.

I stayed at the Sofitel over the Christmas holiday and it was a very nice experience. As mentioned in other reviews, the staff is excellent at this property. They were all very friendly and helpful. The room is at that point where it's beginning to look a little tired. The furniture is mismatched, the mirror in the bathroom is in bad shape and the knob fell off the shutters while we were there. We had drinks and appetizers at the bar and it was pretty good. It appears to be a nightclub but because of the holiday there weren't many people there. My only disappointment was that between noon and 5:30 there is no food or bar service. Nothing. No grab and go in the lobby, no room service. Yes, I know we could walk across the street and get anything we wanted but it was pouring rain and it would have been nice to hang out in the hotel. No biggie - just something to note. Parking and "resort" fees are astronomical considering it's not a resort and you really don't get anything for the fee. Overall, a very nice experience.