Montage Big Sky

5 star resort with 3 star service. Immaculately clean, great food, but really needs to train their seasonal staff for the price point. Service quality was lacking based on other resorts we have stayed (Four Seasons, Aman, Auberge and other Montage). When I addressed issues with hotel manager, he said he would follow up and it never happened. Really disappointing. Not sure I would return for what we paid…

My friends and I decided to get together for a ski trip, but didn't have an idea on where we wanted to go. We finally came to a consensus and decided on Montage Big Sky. This was the best decision ever made because right from entry to check out the entire stay was just magical. Not only was the hotel itself extremely beautiful, but the view it offers is absolutely breathtaking. I also have to give huge credit to the staff as they were all extremely professional and genuine at the same time. There is one person I would like to highlight as they were the reason our trip was genuinely taken to a whole other level of hospitality. The manager Justin Boykin from start to finish truly made our experience one to remember as he was in constant contact with us for setting up reservations on and off property, answering any question we had for him, and truly giving the best recommendations for our trip. This young man will have a bright future in the hospitality industry.

Amazing location and resort! The team was super kind, approachable, friendly and authentic. Great energy and really helped to create a relaxing environment for a much needed vacation.

We recently stayed at Montage Big Sky for our 10-year anniversary, and although it was a very short stay (about 3 nights) we had the best time. From the moment you walk through the door (no matter what time of day or night), the friendly staff is greeting you with open arms and warms smiles. Everyone who attended to us in any of the many areas around the property, were friendly, knowledgeable, and truly caring people. This in itself was a breath of fresh air coming from Miami, FL where everyone has a bad attitude all day long. Besides the amazing staff, our stay itself was beyond compare. The rooms are beautiful. The snacks and dining options were on-point. And the quality of literally EVERYTHING, was beyond any expectation we could've had. We are planning to go again in the summer with the family and possibly in the fall too. We can't wait to go back .

The dinner feast was incredible! Staff and over all resort just exceeded all expectations. Unfortunately the accommodations were a MAJOR let down, we booked a 4 bedroom vista view residence for $6000 a night. We worked in advance with concierge and reservations to request a private hot tub and were please to have one on check in. However the hot tub was full of 1 inch mildew green water and unusable, even after calling desk they just filled it with ice cold water didn’t even scrub and bleach out the mildew and mold and of course as we all know hot tubs take many hours to heat 50 degrees water to 104. It was unusable whole stay. They also list the residences as having “fully furnished patios”. We stayed on a no snow time so no snow on patios at all yet every balcony had zero cushions just ice cold metal furniture frames with cross hatch seats that were also unusable in the beautiful weather. Now that One& Only Moonlight Basin is open we will never return to the Montage.