Hotel Miro

We stayed here only one night on our way to San Sebastián. As others have mentioned, the location was great to visit the Guggenheim. We had a lovely view of the park and Guggenheim. Room was clean and nicely appointed. What stood out for us was the staff. We were having issues finding an available bus to San Sebastián. The front desk staffs knowledge of the system was invaluable and they were able to find what we needed. Thanks again!

We went to Bilbao to visit the Guggenheim and Hotel Miro was the perfect place to stay with its location directly across the street from the museum. It exceeded our expectations in every other way too. A small hotel with a jewel of a lobby with comfy leather chairs and a cozy honor bar where we tasted Basque wines and relaxed after hours at the museum. The room was well laid out and had a big bathroom with excellent Moulton Brown toiletries. I can’t say enough about the delicious, plentiful breakfast and the delightful Josu who greeted us by name each morning. Local breads, jams, cheeses, ham, and cakes; special toasts with avocado or tomatoes; eggs cooked to order; and real newspapers to linger over! My only quibble is that our museum view room, #54, did have a view if we twisted into a corner and leaned awkwardly. But we were happy to do that as the museum is magnificent. I’ll finish by gushing over the staff. Ahead of our arrival, they sent us restaurant suggestions and made us a reservation for our choice, which was excellent. When we had trouble getting bus tickets, they navigated the confusing website for us. Everything was done with warmth and sincerity. Hotel Miro is a real gem.

Elegant hotel across from the Guggenheim museum. Room looked exactly as on the picture on their website. Spotless! My room was in the back with no view, but I didn’t care. Soundproof. Professional, engaging staff. Loved the library on the lobby.

My wife and I visited Bilbao, Spain in May 2025 and stayed at the Miró hotel, right in the heart of the city, with a magnificent view of the Guggenheim Museum. Our room was spacious and well organized. The breakfast buffet offered a variety of choices including local favorites. The hotel staff provided magnificent service. We toured the city on foot. When we needed to travel beyond the city boundaries, the metro station was within walking distance. Despite the frequent rain showers, Bilbao’s timeless artistic beauty, and the sunny disposition its people proudly display, make the city a delightful destination Ricardo

We had the misfortune of staying at Hotel Miro on the Thursday before Easter. Having booked an ‘inner courtyard view’ room, we were surprised to find the blind and curtain drawn upon entering our room (no.21), then dismayed when we discovered that the room in fact had opaque windows with no view out whatsoever (see photo). Extremely noisy air conditioning plant meant it was impossible to have the window open, whilst noise from other rooms travelled seemingly unimpeded with the window closed. The room was therefore dark, claustrophobic and extremely unpleasant to spend any time in. The bathroom was only separated from the sleeping area by a curtain, which meant there was zero privacy, and the whole place felt damp. This deeply unpleasant experience was ours for the not inconsiderable sum of 200 euros for the night. Ours is not the first review to note these serious shortcomings, and I must conclude that this place trades on its (rather tired and dated) ‘designer’ credentials and central location. We booked this hotel through booking.com and after providing a fair, honest review on that platform we received an extremely patronising response from someone who laughably describes themselves as the hotel’s ‘guest experience manager’ suggesting that we should have booked a junior suite instead! (at approximately double the cost). Earlier that same week, we had stayed at Sercotel Ayala in Bilbao, a wonderful hotel with spacious, modern rooms, excellent service and a delicious breakfast for around half the price per night, so the only justification for the Miro’s elevated prices must be its proximity to the Guggenheim museum. It certainly isn’t the place itself. Bilbao is a wonderful city, easily walkable and with many great bars, restaurants and indeed hotels. Do yourself a favour and stay anywhere but Hotel Miro.