Radisson Collection Hotel, Gran Via Bilbao

The hotel is centrally located...all the main attractions and the old town are walkable. As VIP members, we were upgraded to a suite which was a very good size and quite stylish. Again as VIP members, the hotel provides free access to the pool and sauna (on L-2) which are run by an external company. However, the pool is merely a plunge pool with only 4 people allowed at any one time (so reservations are required). There's also a token 24hr gym which only has a few machines available. The roof bar on the 7th floor is quite a nice open space but without a view as such. Breakfast is served here too and is supposed to kick-off at 7:00 but actually the staff were still setting-up at 7:15 when we turned up. It consisted of a smallish buffet and cooked to order items which were all pretty standard. Overall, we enjoyed our brief stay here mainly due to the location and the suite upgrade.

Recently stayed three nights at Radissin - Bilboa. Our stay was excelllent. This hotel is perfectly located within easy walking distance to attractions such as Old Town and the Guggenheim Museum. An undergroud train is directly across the street and there are many restaurants and pubs closely nearby. From the airport, about a 15 minute uber ride. Our room was specious, comfortable, and clean. All of the service that was provided was also exceptional. Highly recommended.

Location is lovely and the hotel is attractive and updated. Rooms very pleasant and clean, some street noise but it doesn't go all night. Staff very welcoming. Note that parking is a 7 minute walk and it's 22 euros a night, with a 10% discount from the hotel. Breakfast is poorly laid out and understaffed--the buffet is difficult to access without bumping into other guests and it's not well-stocked. Coffee machine out of milk. We got half-raw poached eggs and were told that all the eggs were precooked and no they couldn't bring us a cooked egg (?!?) Juice was oversweet and from concentrate--at this price range I'd expect fresh juice. Waiting to see if I hear anything back from my long email to the General Manager :)

Great location, easy to get bus from airport and walkable to everything with good restaurants and bars on street just behind. We got an upgrade room and it was lovely and large but being on top floor there is some noise from the bar/restaurant above Had issue with leaking door in bathroom, maintenance did come but was design issue more than anything. Rooftop bar was very disappointing, slow service and damaged furniture- thankfully it was raining so we didn’t want to use it much but didn’t live up to expectation. A lobby bar might have been a good alternative. Spa was nice, had it to ourselves and massage was lovely. Very good hotel but not quite 5 star in some areas.

Stayed in this hotel in April 2025. The hotel is in an amazing location close to the old town, restaurants and bars. The interior oozes luxury and the design is beautiful. We were upgraded to a better room and it was large with a modern feel. You can hear some noise from outside but it wasn't too bad. We had a slight issue with a smell coming from the toilet, so were offered a room change (when it became clear it was not just a housekeeping issue) and we were provided with complimentary wine. I would also say that the hotel is let down by the rooftop bar. I popped up there to read and for a glass of wine and although the ambience was nice, the furniture was mouldy and it could do with a refurbishment.