The Sanchaya

The resort is spectacular in every way and perfect for romantic get aways. I've travelled a lot and never felt more welcome and content. Lavish bar, wine lists, food and sunsets. The pool is out of this world and the evening walks at sunset a special treat. Sanchaya is the best resort in Indonesia and only an hour from Singapore.

Right from booking, communication was first class. It’s all the little extras that make this hotel special. From checking in at ferry terminal in Singapore, where they had left a little pack of ginger sweets for the crossing, to arrival where we waited in a lovely lounge sipping tea while they dealt with immigration and collected our luggage for us. The whole process taking 15 minutes! The arrival at the hotel was down a long drive , that distinctly gave “ White Lotus’ vibes, check in was seamless, the manager was there to meet us and we were given a tour of the hotel and grounds which were immaculately maintained and stunning. Our room a junior suite was nice, although a little dark and smaller than expected and lacked sufficient storage for a 7 night stay . Bedding was good quality , air con was not great as I like a room to be cooler when sleeping. Bathroom was very large , floor tiles could do with a refurb as appeared old and stained in places. Loads of nice toiletries and amenities. Balcony was comfortable and large offering a great view over the beach and pool. Ceiling fans would have been a great edition ! The pool itself is stunning , beautifully clean and perfect for a long swim. Never an issue getting loungers around the pool or on the beach. A nice touch was the the little basket of water, sunscreen and insect repellent that the guys delivered to each lounger. There are parasols which each set of loungers , but only one lounger received any shade which was a bit tricky when it was exceedingly hot . The beach immediately in front of the hotel and in front of the hotels each side was immaculate, however what was disappointing was if you walked just a few hundred metres down the beach it was absolutely littered in broken glass and huge amounts of plastic bags and bottles , it was really upsetting to see the lack of care for the environment literally metres from the hotel. The sea was clear and so warm, however we were put off swimming in it after seeing the broken glass and rubbish which washed in at each tide . The hotels along this stretch really need to push for this to be cleaned as it is the sole reason we would not return to this hotel. Sanchaya is doing its part to be eco, with no plastic water bottles or straws etc, but the immediate vicinity outside of its boundaries reflect badly . Food in both restaurants were good quality and beautifully presented but not outstanding by any means and very seafood oriented, it was expensive for Asia . I was difficult to get chicken breast as almost all the chicken dishes were thigh which `I am not a fan of . The wine in particular was very expensive . Breakfast was good . What makes this hotel outstanding is the staff, every single one was polite , courteous. Friendly and hard working. Nothing was ever too much trouble, they are literally the nicest team ever ! Their level of service with a smile was off the scale , and so lovely to experience. They do everything they can to make your stay amazing ! We has a super relaxing stay , we would have enjoyed a little more atmosphere in the evenings , we often had the whole restaurant or bar to ourselves which was a little weird , everyone seemed to go to bed by 9pm . Overall it was a lovely break . Weekends seemed the busiest with families with young children coming for the weekend which rather than give the hotel atmosphere impeded on the relaxation of other guests , my pet peeve is nappies in the pool 🤮. Personally we feel this would be better suited to an adults only hotel.

Where to start and how to select.. location, building, rooms, friendliness of staff, quality of food and drinks, general laid back ánd stylish atmosphere created...in one word: excellent. The perfect place for truly relaxing holidays.

To make a long story short......a hotel could not be better. The Sanchaya is clearly in my top 5 ever. It is a jewel 1 hour from Singapore. The stuff everywhere is high end and beautiful and friendly. The interior of the rooms is perfect and I did not miss a single product. The bed is amazing and the room is clean and bright. Breakfast on top level and amazing and tasty a carte menu. Quality of spa also...top notch. Congratulations to the hotel and also to the management for leading your team on an excellent path. Thank you for the amazing time and we will see each other again.

This was our 2nd visit to The Sanchaya and it won’t be our last! Greg and his Artisans wowed us again and surpassed the high expectations set by our first visit. My wife requested a special ‘bunny cake’ for Easter and Chef Budi and his team impressed us with creativity and deliciousness beyond what they serve up at every meal. The personal touches and attention to detail make this one of our favorite boutique hotels and an experience we’ll be looking forward to repeating.