The Sanchaya

Wonderful stay with wonderful experience within serene natural surrounding and charming setting. Particularly the attentive par excellence service from all staff ensuring my preferences were met. Special appreciation to Chef Sandi and Chef Yunike have curated bespoke menu for my dietary requirement for each day during my stay.

An extraordinary venue filled with beauty, ambience and old world charm. Fabulous staff members and lots of activities for my teenage children. Food is superb and the breakfasts are to die for. The manager Greg Williams and his team have the expertise to ensure we had a perfect stay. Love, love, love. We will be back!

We tried to book a table at the Tasanee grill for my husbands 50th birthday online. But had no answer from the hotel 24 hours. Since we were staying at the hotel next door, we just tried to get into the restaurant for dinner, but the security refused to let us in, even though the restaurant looked completely empty and we had wanted to make a reservation online. He claimed that the restaurant was fully booked. So we just left to the next restaurant.

A really lovely, intimate hotel - only wish we could have stayed longer! Customer service was exemplary from the seamless check in, to the offer of a complimentary late check out on departure. Staff and the estate manager couldn’t have been more friendly and helpful. The pool area was fantastic and once the tide came in, the sea was also lovely for a swim. Food was great, and the quality and variety of the breakfast (buffet and à la carte) was impressive. It was a very easy transit to and from Singapore, and would be a perfect choice if you’re looking for a relaxing and luxurious break in Bintan.

We had a lovely two nights escape at the Sanchaya, and absolutely loved the estate and the warm service. We stayed at the Lawan Thai villa. Even though it's the entry level accommodation in the Sanchaya, it's already very luxurious and offers a beautiful view of the lagoon - which is something different from the suites in Great House if you're planning to spend a lot of time at the beach and pool. It's spacious, the bed's a dream, and the bathroom has all the amenities you'll need. Each room comes with a beach bag, beach slippers, and bathroom slippers. The bathroom slippers are lovely. One minor critique is that the beach slippers do not seem so durable. It might just be me, but mine broke after using it for just a day. The facilities are wonderful, from a well equipped gym, to paddle ball courts, and a yoga pavilion. The pool is large and has a spectacular view. The Sanchaya artisans provide a superb pool basket consisting of water (with lemon!), sun screen, after sun lotion, and face mist. The Sanchaya Spa was excellent, and we recommend the Sanchaya Special if you're willing to splurge. The food is delectable, and special thanks to Executive Chef Sandi who prepared a beautiful two course Indonesian dinner for us - a fish soup and the best garang asem ayam we've had.The breakfast selection is amazing, with a wide choice of á la carte options. We highly recommend the Asian options such as the Mie Goreng and Thai seafood frittata. Our highest compliments go to the staff, or the Artisans of Sanchaya. They set very high standards for service, and their warmth and attentiveness is amazing. Thank you to Greg for the warm welcome and send off, and to Fadil for so generously providing a tour of the estate. We'll certainly be back!