The Sanchaya

Our stay at Sanchaya was wonderful from the moment we got off the ferry and were welcomed by the lounge staff to the moment we (sadly) said goodbye to them 12 days later. There are too many staff to single out all those who made our stay special - everybody was so friendly and helpful, and always willing to do extra to make our stay ​enjoyable. The complimentary activities around the estate were excellent, and the spa was very relaxing. We also did some tours away from Sanchaya which were great fun. The food was of an exceptional standard and there was a wide range of options. The locally inspired cocktails were very good too. We were completely relaxed within a few hours of arriving and remained so throughout our stay. The actual hotel is sensitively built with plenty of green space. We stayed in a lagoon villa and enjoyed watching the birds and other local wildlife who visited. Greg clearly has a wonderful team and we cannot recommend Sanchaya highly enough. To all at Sanchaya - thank you for making our stay so fabulous.

This hotel is truly outstanding in every way. The staff (Deff, Nabila, Okzi) were extremely kind and friendly, the hotel’s design is exceptional, the villas are stunning, and the infinity pool is just perfect. The food was delicious, made with high-quality ingredients, and the chef, Budi, was absolutely fantastic. A hotel we will definitely recommend with confidence – congratulations to the whole team!

An unforgettable seaside escape on this peaceful island, lulled by the sound of the wind in the palm trees and the softness of the white sand. A time for rest, a moment of pure beauty and harmony. The view and the tranquility invite contemplation — a rare and precious luxury. Exquisite service, marked by rare delicacy, combines warmth and discretion. Every smile carries a sense of care. By the pool, the baskets with chilled water, fresh lemons, and sunscreen are thoughtful and most welcome. Every meal is a journey, with Indonesian, Thai, and international flavors that are an absolute delight. The wine list is particularly appealing, with a fine selection from Oceania. An ideal place for a 4- or 5-night stay. To the entire Sanchaya team, a heartfelt thank you for this unexpected discovery, so close to Singapore — and to Hadi, for the wonderful introduction to the island and its cultural treasures. Nicolas and Isabelle

The Sanchaya delivers an experience so refined and heartfelt, it sets a new standard. From the moment we checked in for the ferry at Tanah Merah, everything was flawless — and more than that, it was warm, thoughtful, and deeply personal. We were "greeted" with ginger candies to soothe travel sickness (which, funnily enough, came in handy later on the winding roads of Bromo!). Upon arrival at Bintan, the legendary welcome — often mentioned in reviews — was every bit as gracious as promised, both at the ferry terminal and at the estate. Our suite was cool and welcoming from the start. The separate duvets I had requested were perfectly in place, along with a yoga mat and several large bottles of sparkling water. Each day brought more thoughtful touches: a poolside basket with cold water and sunscreen, quality sweet and savory snacks, fluffy bathrobes that were actually soft and long enough, Aesop amenities,... We normally skip breakfast, but here, we found ourselves genuinely looking forward to it each morning. Every dish was a delight. Special mention must go to Maria, whose care and attention made the experience truly exceptional. After just one breakfast, she remembered our exact preferences — oat milk served warm with coffee — and always seemed to know just what would make us happiest. The property itself is breathtaking — impeccably maintained, spacious, and endlessly photogenic. We stayed three nights during the week, and the atmosphere was calm, elegant, almost cocooned in its serenity. We were also fortunate to be upgraded to a Sanchaya suite, with a large terrace where we sat and watched the tropical rain — a beautiful, cinematic moment. We ended our stay with a meal at the Thai restaurant on-site, which was easily one of the best Thai meals we've ever had. The flavors were fresh and balanced, the herbs vibrant, the seasoning just right — a perfect finale. To everyone at the Sanchaya: thank you. You gave my daughter and me the highlight of our month-long journey through the region. We left with full hearts — and a deep wish that we had stayed longer.

We had a wonderful experience at The Sanchaya with Greg and his Artisans team. Fantastic hospitality that shines through every aspect of the service, food and stay! We had a private gazebo dinner arranged by my husband to celebrate our 20th anniversary and we have a private team of Chef, Sommelier and service staff. The night was beyond perfect! Simply engrained in my memory, food was cooked to perfection:) We tried the cooking class, yoga, paddle boat pickleball and the team were great in their roles. Spa was superb too! It is a relaxing luxury haven and we truly enjoyed our stay. We will be back!!