The Sanchaya

There are absolutely no notes. This weekend I got to visit the Sanchaya with my mom and we had the most special stay. The entire estate, suite, and staff were amazing and they went above and beyond. Greg, Ricky, Devi, Lina, Ron, Siti & everyone else treated us like we were family. We're already planning a trip back, which can't come soon enough.

Spectacular” is an understatement when talking about The Sanchaya. From the moment you arrive, it feels like stepping into a perfectly curated world: colonial heritage style, lush former-jungle surroundings, a stunning (and huge) pool, beautiful suites, an excellent restaurant and bar, a library, and a management welcome that even includes a few words in your own language. Simply a perfect experience. We wanted to spend the last three days of our Singapore trip somewhere relaxing near the beach, and The Sanchaya on Bintan Island, Indonesia was recommended to us. It’s just a one hour ferry ride from Singapore. For the return trip we chose Emerald Class (similar to premium class). Check-in in Singapore was quick and smooth. After arriving at the Bintan ferry terminal, Sanchaya staff take over and suddenly all your worries disappear. They bring you to their private lounge, offer tea or coffee, arrange the visa on arrival, and handle your luggage. While you relax, they also complete your resort check in at the terminal. Once everything is ready, you’re driven to the resort (only about 10 minutes). You’re welcomed by management already fully checked in. You can take a short tour, or go straight to your suite/villa. We went directly to our suite because our daughter didn’t feel well after the ferry ride. Tip: if you’re prone to seasickness, take a pill before the ferry even if the sea doesn’t look rough. We chose a suite because villas have stricter occupancy rules (typically only two people). The suite was enormous: separate living room and bedroom, a huge bathroom with both bathtub and shower, and a large terrace overlooking the pool and beach. The maxi bar is replenished daily and was free, and the suite also had an espresso machine. Breakfast is served in the restaurant and is mostly à la carte, with a smaller buffet selection. The choice is excellent. My advice: skip the Western classics and go for the Asian options more flavor and more memorable. Between 5–6 PM there was a sunset hour with complimentary drinks (I’m not sure if this is included in all rates), and it was a lovely touch. Local in house gin is what I went for, 10/10. The resort itself is breathtaking, art everywhere, unique colonial design, and an atmosphere that feels both grand and intimate. But as always, what truly makes the difference is the people. The staff are beyond attentive, honestly the best I’ve encountered anywhere in the world. Anything you need is handled immediately, and with warmth. We also appreciated the early check-in and late check-out. The only downside was that we visited during the so-called low season with monsoon winds, so the beach wasn’t really usable. That said, it didn’t take away from the overall experience. You simply have to go and see it. We will definitely be back.

Our stay at The Sanchaya was exceptional. We are grateful to Greg and the entire team of Artisans for their genuine care and outstanding attention to detail. The pristine beach, large pool, spa and elegant suite made it effortless to relax, while the yoga pavilion, padel court, bicycles, cricket lawn and library offered plenty to do. Breakfast was outstanding, and the food and drinks throughout our stay were consistently delicious. Time truly flew by, whatever mood we were in. From arrival at the ferry dock to our farewell, we felt completely looked after. Hospitality at its very best — highly recommended. Gudrun & Irene

This weekend at The Sanchaya exceeded all our expectations. We felt like rockstars from the get-go as we relaxed in their designated lounge on arrival at the port while the resort staff obtained our visas. The Sanchaya is set amongst beautifully landscaped grounds that feature an olympic sized infinity pool with views out to the sea and a white sand beach doted with coconut palms. Our villa was Balinese in style, spacious, private and immaculate. There is an old school colonial charm to the resort mixed with fun and quirky modern touches. Special mention and thanks to manager Greg and his team of "Artisans" ...Pipit & Siti from front of house, Elma who gave us such a friendly welcome each morning at breakfast, head chef Budi - the food was amazing - and Ron, Rey & Bimo in the bar. Nothing was too much trouble and the staffs' smiles and laughter made our stay even more memorable. We will definitely return!!

What a nice place to stay! Great staff, great location, great spa, great food… it’s all in the details. I am coming back soon. Thank you for all your kindness…totally relaxed Karla (Belgium)