Hyatt Regency Birmingham

Stunning modern hotel in an excellent location away a short walk away from the city centre. The interior decor was beautiful and the room was spacious, clean and comfortable. With breakfast at £24 pp and plenty of options in town - we will definitely find breakfast in the city centre next time, but having said that, it was delicious and even though we went down towards the end of service, everything was topped up and fresh.

Firstly, the Hyatt Regency Hotel in Birmingham is very well located for all business and leisure activities in central Brum. The restaurant and bar facilities are pleasant. The breakfast @ £28 per head was excellent but I’ve had better at prices similar or slightly less at other 4* and 5* hotels. The Spa area was most disappointing if you wish to use either the jacuzzi, the sauna or steam room since the space available was tiny, almost unhygienic it was that tight! The ‘King’ bedroom was ordinary. The King size bed was very comfortable and view spectacular. However, the bathroom was dated and small. No separate shower room (encompassed within the bath) with awkward tap controls. The TV did not have a sharp picture which gave the impression it had been there for many years. Furthermore the number of TV channels available was very limited. The fridge did not work. The staff were most polite and friendly in general. I believe my experience as a Hyatt member in Birmingham was disappointing. It represented poor value for money and my next stay in central Birmingham will not be there!

We had a lovely stay in this hotel. It’s in a great location, just steps from the beautiful canal area and a short walk to shopping areas. Staff were very friendly and professional. Room was clean & comfortable.

We stayed here as a birthday treat for my son. I have got to say i was very imoresses. Beautiful hotel with very friendly and helpful staff across all the hotel. Had a few issues which they resolved quickly and were very pleasant. I will definitely recommend this hotel.

Type of stay: Family. One adult one child. Staff and service: Excellent. On par with a 5-star experience. The service is personal, attentive, and considerate. Through my own ineptitude I had made a big error with my booking but the hotel very considerately and kindly dealt with my situation and found a suitable solution. Kudos to the lady on reception (whose name I’ve shamefully forgotten - but she had red hair!) who responded so professionally and kindly. It made the stay instantly a good one. Thank you to the management also who responded to the change in my booking. Restaurant service was equally as attentive. Rooms: Can’t be faulted. Cleanliness was excellent. The room was well presented and a good size. Beds were comfy. In fact we had an excellent night sleep. Shower was good. Bottled water was available. Food: We only had breakfast. It was good. Nothing particularly special, though the addition of fresh fruit was nice. I’d say this was on par with most 4-star hotels. Staff were excellent and fast. You didn’t struggle to find help. There have been some reviews that remark on bar opening times and the fact service stops for a short while. We found this to be true ahead of dinner as well (I assume to get ready for dinner service) but overall it doesn’t impact the stay. The fact is there are a thousand bars and restaurants in this part of Birmingham if anyone was desperate for a bar. Facilities: Great facilities. Pool. Fast lifts, albeit one was out of service. Ambience in the main hall is nice and the roof light made for a light experience.