Hyatt Regency Birmingham

A lovely stay at this hotel. The room was very comfortable. Staff were friendly and helpful. The breakfast and lounge areas were very pretty.The hotel was ideally located to walk to the theatre and restaurants.We would love to stay here again.

Lovely clean, modern hotel. Walking distance to lots of attractions. Rooms were a good size. Staff were lovely. Special thanks to the chef for advising on dishes for my dietary needs.

Super easy to find and to access the ICC and Symphony Hall. Lots of places to eat nearby at Brindley Place. Comfy beds and good shower. Staff were very helpful. A lovely open entrance hall and a lovely place to have breakfast and start your day. I would definitely stay again.

It's took me a while to write this review from when I stayed here twice on two separate occasions but I had the weirdest experience twice and still wont forget it to this day. I contacted the hotel at the time to feedback and they never bothered getting back to me. 1. First time stayed on my own for 1 night as was going to a work party. Am a young woman. After checking in my room was getting changed and a staff member decided to waltz in whilst i had only just gotten into my room changed down into a vest top painting my nails. Had to answer the door and he said he needed to replenish the snacks on the table. He came in put on side then went. I found it disturbing and inconvenient at the time. 2. I stayed with my partner and a staff member opened the door randomly and then realised he was in the wrong room and went. Then early in the morning when sleeping the same thing happened. I called out hello as someone had came in slightly the room then they shut it and went. I am not sure to this day whether it was the same staff member or if there is a habit of doing this at this hotel. Thinking back I felt quite unsafe and never have before at other hotels especially at what is supposed to be a 5 star hotel. Luckily nothing happened but I was concerned so emailed the hotel shortly after. They didn't seem to bother responding.

Pleasant & very helpful staff. However, avoid rooms described “with canal view” as you won’t be able to sleep with incessant non recognisable thump thump thump of music from various outlets from 22 floors up! 12th floor other side of hotel colleagues were oblivious.Impressive entrance and then its just a very high vertical Travelodge, no different and minimal parking. Also strange online booking whereby first attempt declined yet two rooms booked upon arrival. Money earning interest before refunded. Be careful.