Cloister at The Boca Raton

This resort is right up there with that magic formula of mixing family friendly but also luxurious. If you could imagine the most perfect hotel, this would be it. I brought my son here as a little getaway- and simply put- this hotel made sure it was a core memory for the both of us. The staff from check in to check out were superb. Daisy went above and beyond and let us check into our room upon arrival, circa 8AM. Which is saying something as it was before most people even had their coffee. We were promptly introduced to the concierge who helped me sort a babysitter for a quick meeting, even though we were 30 mins prior to kids club opening. Nothing was too much trouble. We were blown away by the customer service at every turn! From the upscale waterpark, lazy river to the surfing experience - this place had it all for all ages. Carlos in the Valet, you made our little weekend so unforgettable. Thank you for your kindness each and every time we returned from running to the toy store. We can’t wait to come back and truly loved everything about the Boca!

Simply the greatest resort on Earth. Every little detail was perfect. We have stayed 3 times since moving to South Florida and each time has been perfect! I sent my wife for the weekend to celebrate her birthday with her three best friends and they all couldn’t stop raving about this resort. Thank you, Boca! Amazing resort and staff!

Really not a good experience. Hotel staff is not helpful, food is super expensive and not as family friendly as you’d think. The Kids club is like lord of the flies with minimal supervision of the kids. We reserved a kids cabana and they couldn’t keep our reservation. They have a minimum 48 inches for the slide and one of our daughters was 47 and decided to enforce that rule one day and devastated her. Rooms are large but uncomfortable. I’d save your money and pick another location. We’ll never be coming back.

We were so pleasantly surprised how wonderful this hotel was. We usually stay at similar type hotels every year for a girl's getaway. This one was so delightful in so many ways. It is so beautiful, clean & upscale without being uptight. The staff was super amazing! Everyone worked together as a team to meet all your needs. Just so thoughtful in an environment that was well thought out. Even though there were many families with young children, everyone had their own designated spaces. Felt serene & relaxing at every one of the pools. The food was on point at the on-site places we dined at. Loved having access to the water taxi, grounds shuttle & house car to take you to the nearby areas. Also appreciated the cold water bottles at every turn! Would return to The Boca Raton in heartbeat!!

Once you arrive you are immediately enter a beautiful oasis of luxury hospitality. Great service, great dining, fun kids area (water slides, surfing pool, movie room & game room). Water taxi to the beach for an enjoyable ride to a quiet full service beach day!