Yacht Club at The Boca Raton

Typically we come 2 times a year. First I want to say we usually LOVE our time at The Boca Raton. When traveling a lot of times we say this doesn’t compare to The Boca. Upon check in we learned the golf course is under construction, that would have been helpful to know when booking seeing that we brought our clubs and love to play that particular golf course. No apologies were offered. We rented a bungalow and brought our 2 young children. The 2 bellman Ryan and Joel were wonderful and accommodating. Our service at the pool Sarah and Amelia TOP NOTCH both were outstanding. Daniel and Joey @ Japanese Bocce Club were attentive and provided wonderful service. Saul provided his usual wonderful massages. Something felt very off this trip. The shuttles were slow. Coffee @ Sadelles was subpar. Our water in our room wouldn’t stay hot. Mirasol my absolute favorite restaurant, the food was lacking in flavor and service was terrible. The birds at the pool opened a closed box of pizza and helped themselves and they also took the fabric napkin off I had draped over with silverware that I had anchored down covering my son’s grilled cheese. A little heads up they are ruthless would have been nice. We are looking for somewhere else to stay next time. We will be back I’m sure but we are going to give another place a chance.

In our opinion what makes a difference at the Boca is the people. To be greeted by Tulio our valet, who never fails to recognize and thank us for returning to the Boca. Colleen and Amanda always go out of their way the take all the time necessary to answer any and all questions regarding new and interesting places we may be interested in. This knowledge is invaluable to enhancing our stay. This warm welcoming starts our stay at this world class venue. The front of the house reception from Alejandro could not have been better. From there we couldn’t wait to go to Sadelles where Jaun and Izzy provided us with superb service. Our Beautiful Estate View room was maintained by Elitha who did a remarkable job . Having lunch at the bar at the Harbor House with Tony is one our favorites. And I would be remiss if I failed to mention Lauren at the Marisol and especially Brittany at Principessa, who is a real jewel. Let’s not forget the Manager Shaun at the Palm Court who took the time to visit us while we enjoyed our cocktails. All the restaurants at the resort are exceptional but our favorite is Principessa whose manager Gary never fails to make us feel extra special. All the above are just a few of the reasons we have come to love this remarkable destination and appreciate the Management that has made it possible.

We came here for an event, staying 3 nights. The hotel is huge but so very well organised. Rooms were spotlessly clean and well supplied. I liked the water bottle reuse scheme. Staff were all outstanding, from the hard working housekeeping people to the front desk. The gym desk workers were so helpful. One called James particularly went the extra mile. Too many great interactions overall to mention here. We did discover cockroaches in the bathroom during the first night but someone came to spray and then housekeeping cleaned and replaced the towels and it never happened again. It definitely wasn’t from a cleanliness issue, as everything is kept tiptop. Just a Florida issue. I was so impressed with this hotel.

I’m a Lifetime Diamond member, so I feel qualified to leave a review. First off, amazing renovation, very modern and appealing room. BIG fridge, not full size, but close to it. Spacious room of course, it is a suite hotel. Fitness center is modern and very spacious, top notch with new equipment. No restaurant, but breakfast is top notch with multiple options included. Hotel is open air, but covered, unusual design, but not conventional. Pool did not use, but it was beautiful and would have used it if with children. Did I mention free drinks at the bar!?!! Negatives, only one ice machine, on first floor, hope that is being addressed. The biggest issue I had, the room doors slam shut. I don’t understand why a hotel would want that. It’s very annoying to hear all your neighbors arrive back to their rooms. If the two negatives are addressed, I would give this hotel a resounding 4 stars.

We just returned from a one week visit to the Boca Raton Hotel in Boca RatonFlorida. This was our second trip in the last 6 months. We have visited multiple times and our experience is always great. We stayed at the Yacht Club, one of the four main hotel properties on the premises. We love this location for a few reasons. Among others: the suites are large and beautifully appointed; this is the only hotel on the property that is adults only and dog friendly; breakfast is served every morning for Yacht Club guests at the Flybridge restaurant on the 8th floor. All of these contribute to what can only be described as a luxurious experience. High praise goes to everyone at the Yacht Club reception area. Aaron Senturk, Milou and Shafeeq at the Front Desk provided excellent customer service. We did bring our small dog with us; they always provided treats for her. Flybridge restaurant is commanded by Carmen Halic. She is a fabulous manager/hostess and makes everyone feel like family. Colleen Fischer in the business center was very helpful with our business needs. We can’t wait to return again. Ron DiPietro