Amanruya

We booked a year ago for this place and were incredulous that within three weeks of our arrival date they cancelled our booking - totally mercenary move, they acccepted a private buy out of the whole resort and blew off all their confirmed bookings! we've used the Aman brand in the USA but never again - they are chasing the $$ and have no regard for delivering true service to their customers. There was no option for "should have gone May 2025 - minus 10 stars" or would have given that rating

Amanruya Bodrum Hotel surpassed all our expectations with its exceptional service, tranquil ambiance, and exclusive atmosphere. During our delightful three-night stay, we were impressed by every aspect of the hotel, from the attentive staff to the delectable breakfast offerings. The spa and welness center, a haven of tranquility, provided a rejuvenating experience that left us feeling pampered and relaxed. The privacy afforded by the hotel was truly unparalleled.

The most incredible experience. Thank you to the amazing staff who were the most attentive and made our trip stand out. The food at Amanruya was a highlight for us thank you to the talented chefs for always catering to our allergy needs and creating the most special birthday cake for our friend. The attention to detail from Amanruya and its staff was outstanding

So beautiful. The resort was gorgeous. The only negative to this place was sometimes I had to go and find a server. They could increase their level of service. But, would 💯 recommend it. The pool was amazing and the rooms were also great. If they increase their service, it would have been outstanding.

This was our third Aman, so we had high expectations, and we’ve been to Six Senses Kaplankaya nearby, which we loved! Unfortunately, we left Amanruya feeling a lot more sceptical about the Aman brand. The rooms and the pool are lovely- this is about where the pros end. The main issue was the service. Other than the restaurant staff, who we liked a lot (Oyo and others), most of the time the staff were invisible (and not in a good way.) We sat by the pool and ‘pool bar’ for hours each day without seeing a single member of staff, and if we needed a drink or something to eat, we had to wander around the property (at one point going into the kitchen) to find somebody. Front desk/ ‘concierge’ and the welcome were cold and unfriendly. There is no dedicated What’s App to link you to staff, like at most other luxury brand hotels. The Beach Club is no better. It has no sand and no restaurant, just a dodgy looking construction site (they are building a restaurant), dirty towels left all over the place, an outhouse for a bathroom (seriously), and a ‘barbeque’. A kebab and a piece of cheese was not what I was expecting for my first meal at Amanruya! The property is too big. It’s sprawling, the layout is confusing, and they make poor use of space. A property this enormous should have more than one restaurant, a big gym with new equipment (not 25yo treadmills), and a proper spa. Because of the lack of visible staff, at times the place felt eerily abandoned. The location is also a bit odd- it’s in a very busy bay, so you can hear noise from construction sites, the motorway, and see billboards. Finally, an Aperol Spritz inexplicably costs €44, which suggests at least one person in the GM’s office has lost their mind. If you’re picking between Six Senses Kaplankaya and here- choose Six Senses.