Sofitel Bogota Victoria Regia

Lovely and comfortable spot with great amenities and customer service. A shout-out to Camilo, a very kind, courteous and attentive concierge; Karen and Freddy at reception, for their professionalism and personable attention, and Sadya for an amazing spa treatment. I felt safe and well taken care of. The location is within walking distance of cute cafés, and a wide array of boutiques featuring Colombian made items. I highly recommend it!

The hotel is in a great location for exploring the neighborhood with lots of great restaurants, bars and shopping just outside the property. Every staff member we encountered was friendly and always offering help, and housekeeping was great too - twice-daily housekeeping with turndown service. For us, the hotel felt a bit dated in style/atmosphere, but nothing to hold against them...just more of a personal preference.

Well, it was an OK stay, but really nothing to write home about. I didn’t like how long it took to check in and to check out. The rooms were not really overwhelming for the money they charge. I especially disliked the fact that they offered me a one category upgrade ,being a diamond member, as if it would mean nothing to them. I actually had a reservation for eight days, but fortunately I do reservations in 2 day steps so after the first block of two nights,I just canceled the rest. In total, I have to say that I would not come back to this one as it is very small, the reception staff was not very welcoming at all, first ignored you then listlessly said hi, ah …and the whole area is noisy and not really beautiful. There are much better hotels in better areas at half the price. Well done, Sofitel, you just flunked the class

I was a guest of this hotel in May 2026 and while my luggage was being stored in the designated room, all my jewelry was stolen from my luggage. The hotel management was indifferent and superficial, refusing to provide me with the necessary details to conduct an investigation and resolve the situation. I do not recommend anyone to stay at this hotel, which covers up its own crimes.

Overall, a great stay at the Sofitel Bogota Victoria Regia. This was my first stay at a Sofitel property and I was impressed. High level of attention to detail and service, which was very nice to see. The location is excellent, just down the block to Zona T, a shopping and entertainment area of Bogota, that felt safe. Also, about a 20 minute walk to the Parque 93 area which is a nice area. Rooms were very comfortable. Bed was fantastic and lots of welcome amenities which was very nice. The gym I felt was ok, but inadequate. I requested information on gyms with a day pass from one concierge and he was unknowing and unhelpful. I approached another concierge, Camilo, who got right on it, and directed me to a great gym closeby (SmartFit) which offered day passes for $10 USD. Another standout was the breakfast. Absolutely delicious with a wide selection and fulfilling of all special requests. A memorable buffet that was among the best I've ever had. Would definitely consider this property in the future an other Sofitel locations.