Grand Hotel Majestic Gia Baglioni

The staff and concierge were amazing. From the moment we checked in, we felt welcome and comfortable and secure, and we felt like they valued our business. By the second day, they knew our name room number. We had several requests we gave to the front desk, including dinner reservations, directions, tour recommendations, and more. They were all delivered professionally and with a smile. We stayed 3 nights in June 2026 in 100 degree weather. The hotel AC was very cold and kept us so comfortable. The sheets were fine linen (sort of scratchy to me) so we requested cotton instead and were so thankful that they changed them without hesitation. The room was very comfortable. We highly recommend this hotel!

Having traveled widely in the last 30 years on business, this hotel must be in the top three I have stayed in during that time. Service was superb, food fantastic, and the rooms were magnificent> Paul Liggins

The hotel and all of its amenities and service were top notch.

This hotel graced by royalty Lie OBM princess Diana is an experience of grace extravagance and cultured beauty It was an honor to be a guest in this magnificence and opulence

Grand Hotel Majestic Gia Baglioni Bologna Bed bugs! 1061213702 What should have been a wonderful stay in beautiful Bologna turned out to instead be a nightmare. On our third morning of seven at the Grand Majestic I woke up to severe itching from a cluster of bites on my leg. The next morning, a long zigzag line of angry bites on the underpart of my upper arm confirmed that a bed bug had feasted well during the night. After checking out photos and descriptions online, it was easy to conclude that these were indeed bedbug bites. The hotel checked the room and found no bugs, which is often the case at the beginning of an infestation when it is unlikely that the bugs, or their excrement would be visible. Majestic is a clean and beautiful hotel, making it likely that the problem stemmed from a recent guest. We notified the front desk and repeatedly asked them hotel to make an appointment with a dermatologist. These were bed bug bites. Clearly not wanting this confirmed by a dermatologist, they stalled, saying they couldn’t find one. Instead, without telling us, they sent their house doctor of 20 years, they sent. Not only was he not a dermatologist, but his specialty was gerontology. After a brief look, he diagnosed me with contact dermatitis. He said it couldn’t possibly be bed bugs as there were no bugs embedded in my skin. (That would be scabies, not bedbugs.) Additionally, he said that with the high-class of the hotel's clientele such bugs were unthinkable…. both statements outright, provable lies. We paid him $100 for his visit. We then spoke with the hotel manager, David, who told us that with the doctor’s diagnosis and the fact that they didn’t find an actual bug, they bore no responsibility. The worry and discomfort from the bites caused great anxiety from that third morning on, mostly because after Bologna, we were set to stay with friends in Tuscany, and then with relatives in Paris. We notified both of them about the bugs and arranged to stay in hotels instead of risking their exposure, thus incurring further unexpected costs. It was the responsible thing to do. In an effort to limit spreading bugs to our next hotels, before leaving The Majestic, we sent EVERY piece of clothing to be dried on high heat in the hotel (for which they charged) or to be dry cleaned. The cost in total was approximately $1000.00. We asked for a vacuum and vacuumed our luggage, then changed rooms wearing bathrobes from the new room. It was our last night in Bologna and, without a stitch to wear, we were trapped in the room. The Grand Majestic is owned by the corporation, Duetorrihotels s.p.a. They operate several luxury hotels in Italy and their policy is to deny all responsibility unless a bug is found.I found an old post on TripAdvisor from someone who had had the same experience as we, several years earlier. Before leaving Paris for home, to be on the safe side, we put our toiletries and meds into ziplock bags. Upon returning home, we left everything else inside our car and in our luggage. We waiting over two weeks for a warm enough day to leave the car outside in the sun to kill any bugs or eggs we might have still harbor.ed Overkill? Perhaps. But we’d rather that than having introduced bedbugs into our home! Management never offered compensation or apology, because to do so would be to admit they did indeed have bedbugs. Their behavior was corporate and uncaring, ruled by profit, an attitude that seems to prevail in too many places these days. One might even call it Trumpian. Long story short, steer clear of the Grand Hotel Majestic in Bologna, no matter how much you want to stay there.