Grand Hotel Majestic Gia Baglioni

We had a flawless, outstanding stay at the Grand Hotel Majestic Gia Baglioni in Bologna.. As in most 5-star properties, the room was very impressive. As were the breakfasts. The hotel's convenient location made it simple for my wife and I to explore numerous sights in Bologna. But what we find most impressive about our stay was the people. Whether they are were at the front desk, the hotel entrance, in the dining room, or taking care of our room, every individual we had contact with, did what they could to make sure we were happy. And that is something that is rarely experienced. Barbara and Tom Ungar

Extraordinary hotel in the absolute BEST location for exploring Bologna! The ambience is quiet elegance with exquisite details and friendly smiling faces greet you wherever you go in the hotel. But it is the truly exceptional customer service that makes your stay here so memorable! We had an extremely stressful situation upon our arrival at the hotel. We had lost our passports on the train to Bologna and realized it when we arrived. Through the extraordinary efforts of the General Manager, Tiberio Biondi and the Concierge, Julia, our passports were recovered! Julia was so diligent in pursuing all avenues with the train station management and staff. The passports were located on the train and were sent to Bologna on the next train back. We were so VERY fortunate and we cannot thank Julia and Tiberio enough for all their efforts! In addition to helping resolve what could have been a nightmare for us, we were upgraded to a Suite. What a beautiful resolution for us to a very scary day! It is apparent to us that this hotel prides itself on curating a truly remarkable experience for their customers. If you are looking for a beautiful hotel in the perfect location matched by extraordinary customer service, look no further. This is it.

We spent four nights in this great hotel, which is centrally located and is a short walk to Piazza Maggiore where everything is going on. Unfortunately, at the moment there are building works going on outside the hotel and car access to the hotel entrance is difficult. However, we found our way to the adjoining laneway and the doorman very helpfully came out to greet us and he took our bags and parked our car for us. The staff at Reception were also extremely helpful in their suggestions as to how to get to certain local attractions and for making reservations for us at three great restaurants. The bedroom, which looked out onto the main street and the neighbouring chiesa was very spacious and comfortable and the bathroom offered a full bath and a great shower. The breakfast buffet served in the lower ground floor was generous and the hostess and other staff were very friendly and attentive. The murals in the al fresco breakfast area were great, where the artist included some nice touches. We had some good hot cappuccinos in the lounge area downstairs. Unfortunately, the fine dining restaurant was under renovations during our stay.

Great Hotel with nice rooms. Lot's of space and hotel staff are very friendly, provide great service and always willing to help with any needs. Hotel restaurant is fantastic and would definitely urge anyone to do the Wine Tasting as well as Olive Oil/Balsamic Vinegar tasing. Also booked a Bologna tour via the hotel which was great and informative.

Mixed feelings about my experience in this hotel location hands down the best service is great with personalized touch like putting a card with the name of the person who made up my room and a small bedtime story about Bologna every night that was creative and cool but the room is too old and flashy red not my style for bedroom WiFi weak in the room and the light switch like solving a puzzle very low tech room amenities is poor for the only five stars hotel in town and furniture arrangements is not practical having said that nice fitness center with functional training machine a great coffee by well known chef on the left side block going out the hotel main entrance try the pistachios ice cream stick over there