The Sagamore Resort

First time back to lake George in about 4 decades - first time at the Sagamore, we stayed in the lodges - definitely a 5 star hotel in the main building and as far as the grounds and the service( Service is excellent 5+ stars), lodges I would say average - a place to stay not horrible but not 5 star - but that's why the cost is less, I get it, so you want 5 star experience stay and pay for the main hotel - Nuff said. Lodges were as you would expect a lodge, looks like this was setup to rent both sides of the lodge as each "set" on the lower level share an entrance to them - with separate entrances for each room and doors on rooms can be opened to make a suite of sorts. unfortunately we had the parking lot view and no kitchenette, guessing the adjoining room had lake view and kitchenette, we were in 403, 402 was the one across from us, 4 rooms lower level and I believe same on upper level, as mentioned in a few of these reviews yes moldy smelling, damp, cobwebs in hallway but again its a lodge so not complaining just mentioning, for visitor information, our room ample bath, some updates, and basically a tv a chair and two end tables again enough for a stay, a little dated but functional, one of the tv trays was broken, light on bedside was out and one of the rockers on the narrow porch had a broken part of the seat, which is fine we didn't bother the staff with it as we made do but im sure they would have fixed it again it was the lodges - also get the lodges in banks 1-3 if possible or its a walk to the main building. Only thing that was inconvenient was the ice, in plastic bags in an actual floor reach in freezer, guessing the traditional ice makers were probably too much maintenance, the front desk does have ice for you if you ask. Prosecco on check in was nice, as mentioned 5+ star customer service, greeting was pleasant and accommodating, smores from 7-9 everyday, ice cream on weekends only, Keurig in room and coffee pods and waters provided daily, small refrigerator with no freezer part, as well in the room. Overall all great stay, excellent Customer service, spectacular views, multiple restaurants - check open day/times and suitable rooms(lodge), we would go back Great boat tour on the morgan about an hour long, informative and again 5 star service 12 & 2 daily, indoor outdoor and a lake pool, a lot to do, eat and drink on the grounds. A very special thank you to the staff and security - for finding my wallet - thank you so much - never lost my wallet ever - new pants that the pocket didn't close i guess - but in any event - thank you thank you thank you !!!!

Honestly, the resort was lovely and there was a lot to do. The Morgan was wonder and we did two different tours. The grounds are beautiful and the Rec was great for kids. That being said, I was disappointed in our room and the food. I am fully aware that I booked the lodge and last minute, but I still feel that our room was not up to standard. It was quaint, but the utility unit in the closet clearly had had a leak. Additionally, the bathroom definitely was need of TLC. The wallpaper was peeling. The tub was cracked and had rust. I just feel this was unacceptable for where we were. Additionally, the food was ok. The breakfast buffet was much better than the regular menu, but a lot of the food was very salty. We had Birria nachos for lunch. I don’t really think they qualify as Birria and they too were lack luster. However, I would come back and enjoy the resort again.

I went to the Sagamore for 4 nights with my family. We had a great time. The rooms were quite spacious. The property is expansive and offers a large rec center for kids, tennis, pickle ball, huge outdoor pool and of course the lake. There are several restaurants to choose between but we ate at 3. While the food was very good the service was on the slow side. I also thought the prices were reasonable. If you want you and take the free shuttle service to bolton landing or walk. We did both and ate in town which was lovely. The staff was nice and they text you throughout. They give out ice cream every afternoon and that is so sweet. There is also a large indoor pool in case of rain. Over this holiday weekend the hotel was fully booked and i thought the staff could have done a better job of freeing up chairs by the pool, but i understand this can be difficult. Overall i highly recommend. I will definitely return but right after Labor day so it is a bit less busy.!

My husband and I had a very pleasant 2-night stay at The Sagamore Resort, Bolton Landing. Frankly, I was a little worried reading the many negative reviews AFTER we made our non-refundable reservations. I’m like what are we getting ourselves into for the price we just paid! We were there several years ago and it was very nice but now after reading the reviews I had no idea what to expect. I will admit, I am very critical about hotels, especially the cleanliness. I’m here to say that we had no complaints what so ever. Our room was awesome and very clean. The grounds were meticulously kept. We watched the workers taking care of everything right down to checking the hand rails of the outdoor steps to make sure they were in good working order. The flowers on the grounds were beautiful as well as ones indoors with beautiful fresh flower centerpieces around. Upon arrival we were offered prosecco and received wrist bands that acted as our room key as well as key to the locked areas on the resort. I appreciated the locked areas so the resort was just for guests and not flocked with others that didn’t belong there. The shuttle was a nice touch to bring us into the little town of Bolton Landing as well to other areas on the grounds. The free Morgan boat ride was a nice hour excursion. It runs three times a day (10-12-2) and each goes a different direction for each cruise….take all three! We didn’t have the best weather so we didn’t use the outdoor pools or the beach area (although others took advantage of the heated pools). I did take notice that there were several chairs to relax on and the ‘no saving your chair with a towel’ policy was nice. Another nice touch, for the ultimate relaxation, is that while sitting outside you could get food and/or drink service whether at the pool, sitting in the Adirondack chairs or on the veranda. We will return….maybe for a fall foliage trip next! It is unfortunate that others found fault with the resort but we had no complaints at all. My POV regarding some of the complaint reviews I read: Staff was rude: NOT at all! Everyone we encountered was very friendly and helpful. Restaurant food was not good: We ate at the La Bella Vita, BRGR Kitchen & Bar and, Splash Bar. Everything we ordered was great with the one exception of the pastry (Cinnamon Roll) I ordered to-go from Bella. It was not served warm, was a little crusty hard and while I’m not 100% sure, it appeared to be a packaged roll and not homemade from the restaurant. Rooms needed updating: We had a 1-bedroom, lake view double queen suite. Our room was excellent! The rooms were exceptionally large and well appointed. Dorm size refrigerator was nice to store our drinks. Robes were available in the room as well as two bottles of water daily which came in handy to make coffee with the Keurig machine. Note: We always pack our own Keurig machine because hotel ones are typically gross and I refuse to use them. This one was new and very clean. The room views were spectacular. The bedroom had windows facing two different directions so we could see 2 different property ground views and different lake views. We had no problem with hot water as some reviews indicated. There are a lot of kids: Were there kids? Most certainly! A LOT! I’m thinking some blogger mom somewhere recommended this place to bring the kids and you know she was right! We always brought our kids to the beach…I would have never thought of going to The Sagamore because I always thought it was more exclusive for adults. If you have kids there are a TON of activities to keep them busy. If our grandkids were closer we would love to bring them. The kids we saw were well behaved and didn’t bother us but if you wish to have a quiet adult get-a-way I would recommend going when the kids are back in school.

We stayed here for its location only, and our low expectations were unfortunately met. I shared multiple times with staff at reservations how important quiet was to us, and still got stuck in a middle floor unit lodge room that had creaky ceilings above. The AC unit made such odd noises we had to turn it off. Bathroom was tiny. The value for money was laughable, and I feel so sorry for guests who are expecting something nice for their summer vacations. Children and large groups everywhere, no peace and quiet. Our server at the Italian restaurant was lovely, however the food was not good. Avoid if possible.