Hyatt Regency Coconut Point Resort and Spa

We were here for a large group meeting (over 150 people) The service, food, property - everything was outstanding. I hope we get to go here again!

Great facility. Nice staff. Everything clean and well maintained. Rooms are nice and grounds and pools are well maintained. However, they need to install some Fast EV Chargers for guests with electric vehicles. This hotel is very deficient when it comes to EV charging. They only have a slow charger and you have to go through valet. They have lots of property and could easily have some FAST EV chargers. They need to get this corrected.

We always return to the Bonita Springs Hyatt Coconut Point Resort when traveling in the Naples area. Began years ago with our 3 young daughters. One of the best Hyatt Resorts anywhere in the world. A true jewel off the main strip. You and or your family never have to leave the property. Although not an all inclusive resort, there is no reason to leave. Most beautiful lush tropical grounds surrounding one of the best water/pools/ lazy river/ slides without being at a huge water park. Hotel is fabulous with fantastic views in all directions. Spend a day or part of one on their private island beach with full shuttle service. I am surprised that it is not a Grand Hyatt property.

Unpopular opinion: this place is extremely overrated. Let me explain: While the various pools and waterslides, etc., are nice, the hotel rooms themselves are 3 star level at best. Paper thin - and I mean PAPER thin walls - so you can hear every crying baby and barking dog within 3 levels, lackluster housekeeping efforts (i’m still staring at the pop tart crumbs on the floor from 3 days ago despite multiple housekeeping visits), HORRIBLE WiFi, no smart TVs (have to cast from your phone if you want to watch Netflix), nickel and diming at every turn, front desk staff that sort of can’t be bothered, extremely overpriced everything (literally everything at Cool Beans is priced at highway robbery levels). I used to come here when I was younger and remember a completely different experience. Super disappointing. Won’t be back.

Very pleased with the resort. First, the resort is clean and well groomed. The pools are kept up well and the lazy river pool attraction is a relaxing activity as well as the water slides. We found the pool service for food and drinks to be attentive with above average quality. The outdoor pizza oven crew made some good pies and they have a nice variety of pool drinks. While not the quietest place, you can find some privacy and we didn’t have to fight or claim daily pool chairs which was a plus. The staff is fantastic. The breakfast brunch is pricy, but they offer a nice selection to cover most appetites. We enjoyed Tarpon Bay Seafood Restaurant and it is a gem. Great seafood in a higher-end nautical theme. You don’t feel as if you are eating in a typical hotel restaurant and we thought the menu and food were very good. The grab and go store also serves as a coffee shop and they offer a nice selection. My only suggestion is to add a larger ice cream selection at night and they would do quite well because many families wanted an evening ice cream run. The rooms are clean and well appointed. There are plenty of restaurants within a short Uber ride and getting to/fm RSW is easy.