Hyatt Regency Coconut Point Resort and Spa

What an amazing experience at this resort. Husband randomly selected it because of its location close to his work event. We wanted to spend a few days after relaxing and seeing the beaches in the area. The resort exceeded our expectations. Luxurious and gorgeous with landscaping like a tropical island (think high end all inclusive resort). A quiet time of year so not busy like some people experience. Most families had babies and toddlers, enjoying the pools and slides. I loved the adult pool and my husband was obsessed with the main pool with giant waterfall. The free ferry to Big Hickory Island was the best surprise! I didn't realize they offered this. Felt like a VIP traveling to our own private island. 13 minute ride while Mike and Steve gave local info, and one morning extended our boat ride out in the gulf to look back on the private beach, and Lover's Beach State Park. Every day of our visit we had an excellent grouper sandwich at the poolside cafe. Two evenings had a light dinner and drinks at Mangroves bar watching sports. Waitresses, service and food in Mangroves was amazing. Our room on the 8th floor looked south over the huge wildlife preserve next door, saw birds and even bald eagles every day. We brought breakfast foods and ate in our room. Room was large with a big sofa and coffee table. We loved having a fridge. We were sad to leave and already planning a return visit.

Excellent stay! We loved the beach and the waterpark. Everything is so well laid out and we really appreciated that the water park never felt overly crowded. Camp Hyatt made traveling with a child even easier.

We have stayed at Coconut Point Hyatt several times. Our experience there has ALWAYS been a wonderful one. The hotel and staff are top notch. We woukd recommend it to anyone.

This hotel is an excellent resort-style getaway. The rooms are modern, clean, and comfortable, and I was lucky enough to have a balcony which made the stay even better. The property itself is beautiful, with a fantastic pool area featuring a lazy river, water slides, and even an adults-only pool and hot tub for when you want some quiet relaxation. There are multiple dining options right on the property, including a poolside bar, which makes it easy to enjoy your day without ever having to leave the resort. There’s also a gift shop onsite for convenience. Just be aware you’ll spend extra money on top of the room rate here, and definitely don’t forget to return your towels to the machine to avoid charges. This was my second time staying here, and both times the shuttle to the mall was unfortunately not running, with the front desk and bellman having conflicting stories on why. I’m not sure why they say they have one, if it’s never running. It’s a bit of a drawback since there aren’t restaurants or shopping within walking distance other than what the hotel has, so you’ll need to plan on staying on property unless you have a car. That said, the amenities and atmosphere more than make up for it. Overall, a fantastic stay and I’d definitely come back again.

The room is dated. We arrived on Sunday and as of Friday the air conditioner hasn't worked. It's 78⁰ and the thermostat is set for 65⁰. We complained and no one came. They eventually gave us a portable air conditioner but we're leaving the next day anyway. We put the portable air conditioner in the bedroom and when it started up it indicated that it was 87⁰ in there. On Sunday we planned to have housekeeping come on Wednesday to replace the linen. No one came but oddly enough someone entered the room on Monday, while I was watching TV waiting to go to dinner. The person said sorry and ran off. We complained and the front desk didn't seem to care. The refrigerator makes noise like a door knocking sound when it's making ice. What's really unfortunate is that you only get so much vacation time and money is tight. We drove 11 hours to get here and it's very disappointing that this is our experience with Hyatt.