Conrad Bora Bora Nui

Bora Bora is an amazingly gorgeous place to visit. Booking with Costco Travel did not disappoint. Costco knows travel! Conrad Nui made our over the water bungalow experience a memorable one. While Conrad Nui is located on one of the longest stretches of private white sand beaches, the resort is surrounded by the most beautiful shades of crystal clear blue water imaginable. Some of the on-site activities available are kayaking, biking, snorkeling, and paddle boarding. There’s a fully equipped spa that is perched on a hilltop embraced by unreal scenery. One can capture an amazing sunrise from the nearby platform. Of course, the friendly, attentive staff will enhance your experience by personalizing preferences, focusing attention to detail, and assisting with anything you need to make your stay worthwhile. The concierge was a great resource for exploring other island activities, locating the island doctor, and making sure we were well taken care of during our entire stay. It is worth mentioning the resort restaurants had incredible mouthwatering food options with magnificent service. Needless to say, we were very impressed with all aspects of Conrad Nui and taken aback by Bora Bora’s beauty. We will definitely revisit Conrad Bora Bora Nui. Ia Orana!

The staff throughout the property are incredibly warm, attentive, and accommodating. A special shout-out to our concierge, Hanson, who went above and beyond to create real “wow” moments for our kids and the whole family — the kind of thoughtful touches that turn a good vacation into a truly memorable one. The breakfast restaurant team deserves special mention as well. They remembered our names and preferences from day one, and every single morning our table was ready and waiting, with wonderful, attentive service throughout our stay. Our kids had the time of their lives at this resort. We had so much fun as a family that we booked our return trip for next year before we even checked out! Thank you to the entire Conrad Bora Bora team for such incredible hospitality and for helping us create wonderful memories as a family. We can’t recommend this property enough, and we can’t wait to be back.

We stayed at Conrad Bora Bora Nui in May 2026 to celebrate our honeymoon and my 50th birthday. Bora Bora had been a dream destination of ours for years, and Conrad felt like the natural choice — we have stayed at many Conrad properties around the world and have always had very positive experiences with the brand. On arrival at the airport, we were welcomed by the Westin team, who kindly greeted us with flower leis. Although our flight details had been provided in advance, no Conrad representative was present. As we arrived early, we had to wait for our room to become available. That was completely fine and something we know from other Conrad and Waldorf Astoria properties. We were surprised, however, to be charged for breakfast on the day of arrival, since our breakfast entitlement officially only started the following day. While technically correct, this was something we had never encountered at any other Conrad or Waldorf Astoria. The breakfast itself, it should be said, was excellent. The first impression of our villa from the outside was very positive — a wonderful beachfront setting we were genuinely looking forward to. On closer inspection, though, the villa was clearly showing its age. Several pieces of furniture and door frames were damaged, and some fixtures could have been cleaner. The biggest issue was the terrace door, which could not be locked: instead of a working lock there was only a temporary fix using a screw that was already rusting. For a resort of this category, that was not acceptable. On top of this, construction work was taking place directly in front of our terrace, with constant noise that made it impossible to relax outside. After our first complaint, we were offered another villa, this time with a pool — a gesture we appreciated. Unfortunately, similar problems remained: the terrace door again could not be properly locked, the toilet seat was loose, the shower door handle was not secure, and, due to the proximity to what appeared to be a drainage area, there was occasionally an unpleasant smell. After several conversations, a manager came to inspect and confirmed that the terrace door locks were indeed defective. The construction, which we had been told would last only a day, continued throughout our entire week. The eventual solution was very good: we were moved to a newly renovated overwater bungalow for the rest of our stay. We would have been perfectly happy in either villa had it been maintained to the standard this type of resort promises. As it turned out, the bungalow was an additional highlight — beautifully renovated, with the spectacular views and breathtaking sunsets that make Bora Bora so special. There, we were finally able to enjoy the resort the way we had hoped to for such a special occasion. At this point the review could have ended. Unfortunately, the issues were not limited to the accommodation. This is where our real disappointment lies. While a few team members were genuinely excellent, the majority of our day-to-day service interactions simply did not reach the standard expected from a 5-star resort at this level. This was not the odd unlucky moment — it was a recurring pattern throughout the week. At breakfast, egg dishes were repeatedly delivered differently from how they were ordered. In the French restaurant, drinks that were ordered never arrived but still appeared on the bill, and freshly squeezed orange juice was only available at an additional charge. Individually minor, but together they left the consistent impression of operations that were not running as they should. One early highlight was the bar. Heymana was an outstanding bartender who made our evenings truly special. After a change behind the bar, the same cocktails — despite identical orders — were prepared differently and no longer reached that level. This was no reflection on the service team, quite the opposite: the bar team remained exceptional throughout and, for us, delivered the best service in the entire resort. The recognition of our honeymoon was another point. There is of course no entitlement to special treatment. Still, a year earlier at Conrad Bangkok we had merely mentioned that we planned to have a wedding dress made there; it was misunderstood, and the team surprised us with balloons and a cake. So it was a little surprising that our actual honeymoon here initially received very little acknowledgement. After we mentioned it, we received a small dessert in the Chinese restaurant and a bowl of fruit at breakfast, gestures we genuinely appreciated. The Chinese restaurant itself was one of the absolute highlights of our stay — truly outstanding. Excellent variety, wonderful flavors, and a complete dining experience: exactly what we would expect from a resort of this category. None of these points would have been decisive on its own. It was the combination of many small things that made the overall experience fall short of what we had hoped for. We strongly believe that the quality of a hotel is shaped by its management, and during our stay we had the impression that many of these issues were known but not addressed with the necessary consistency. Despite our request, no member of senior management took the time to meet with us. The overall impression was of a resort lacking consistent quality management during this period. That this is not a fundamental issue with the Conrad brand is clear from our experience at Conrad Koh Samui, which we booked for the third time immediately after returning home. There, true hospitality means not only an exceptional location but also attention to detail, reliable operations, and a management team that sets and lives these standards. At Conrad Bora Bora Nui we met many dedicated and warm team members, and we do not see the issues as caused by individual employees, but by missing processes and a lack of consistent leadership. What will remain with us are the memories of a beautiful overwater bungalow, the incredible scenery of Bora Bora, the outstanding Chinese restaurant, and an exceptional bartender named Heymana and his team. What will not remain, unfortunately, is the feeling of having experienced the unforgettable honeymoon we had hoped for from such a special place — and from a brand like Conrad. Would we return? Honestly, no — and not primarily because of the maintenance issues, which can be fixed. It is the service that would keep us away: a few individuals were truly excellent, but too much of it was inconsistent for a resort of this category and price. In a location this extraordinary, that is exactly what strong, consistent hospitality should get right.

We had the opportunity to take a family trip for 6 nights to the Conrad Bora Bora and it didn’t disappoint. The property is beautiful with a mixture of over water and land based bungalows. The tropical hills above the resort where the Hina spa sat was a perfect place to watch the sunrise. What stood out about this resort compared to some of the others in the Lagoon was the contrasting landscape of mountain and sea as well as areas where there was deep water (up to 15’) off of the patio, which my kids loved for jumping into. The deep clear blue water was magical. The people made the difference, each so kind and helpful throughout the trip. Too many to name, but Upa, Rua, Rama, Joana, and our concierge host, Adrijan were among many that stood out. As with any of the lagoon resorts, you can never get used to the food and beverage expenses so be prepared for that. Outside of that, this is a wonderful resort and highly recommended.

My husband and I had an unbelievable experience during our 5 night stay from start to finish! We were upgraded to an over the water bungalow with a pool and got a welcome bottle of wine and chocolates too! We couldn't have been more grateful! We knew in advance that construction would still be taking place, but in no way did it interfere with our stay at the resort. Every meal we had from breakfast to dinner was fantastic as well as the staff throughout the resort! The snorkeling off of our bungalow was amazing and we enjoyed kayaking as well. Those were both complimentary along with the bikes you can ride around the resort. We treated ourselves to a day of relaxation at the Hina Spa and it was the best experience we have ever had at a spa! We loved the location of this resort away from all of the other resorts and the views are breathtaking everywhere you look! We would definitely come back to stay again!