Four Seasons Resort Bora Bora

We had an amazing experience at Four Seasons Bora Bora with a special thank you to Tu Tu at Viamiti and Jeanne at Fare Hoa for their warm and friendly service. The setting is unbelievably beautiful, with shades of blue and green that we hope to always remember. The bungalows are lovely, perfectly designed and gorgeously appointed. We were also so glad to see the steps the Four Seasons has taken to care for the local environment. They seem to have taken important steps to reduce plastics and waste at the resort while still providing top-notch services and an incredibly beautiful experience. Refillable water stations, glass bottles of water in the rooms, paper cups and to-go containers. Bravo Four Seasons Bora Bora! Importantly, they also employ a lot of local staff. Two suggestions we hope the Four Seasons finds helpful: 1) We were truly surprised to find imported fruit at breakfast in the morning. Grapes and apples? There was no mango, papaya, pineapple or any other local fruit for the five days we were there. When we ask for mango, the waiter was told by the kitchen that they did not have any. We were in town the day before and ripe mangos were abundant and literally falling from the trees. The Four Seasons would do even better to source fruit locally and provide ripe local products rather than so-so imported fruit. Their guests would appreciate the fruit and I am sure the Tahitians would appreciate the business. 2) The filtered water is great! (Maybe it’s fabulous even without a filter?) However, at the restaurants they offer you a choice of bottled “still” or “bubbly” which are both imported bottles from France. The local water tastes better (no offense Evian) and for the environment they should offer “filter/tap” as an option. We were sad to have to leave! The Four Seasons Bora Bora was a truly amazing life experience. Thank you.

There is no doubt, the Four Seasons, Bora Bora, is a beautiful venue but their policy of allowing corporate events destroyed any notion of romance for us. The resort promotes itself as a couples romatic destination - one for honeymoons, 25th wedding anniversaries, a retirement treat after a life of service. We pay a very large price for this exclusivity and what are you greeted with? "Sorry, you cannot access this part of the beach because of a corporate event." Sorry, another corporate is hosting a party and there will be loud music and whoops and yeehaws - so much so, you won't be able to hear the soft and romantic music in your restaurant. Also, as their guests are on a free tab, they may get a little drunk and be a little loud." When we booked our four days at this resort, we didn't expect them to sell on our access nor our quiet enjoyment. This is unforgiveable.

Dream Stay at Four Seasons Bora Bora – but food could be better Our stay at the Four Seasons Bora Bora was nothing short of spectacular. The service, the overwater villas, and the breathtaking lagoon setting were all absolutely perfect – a true five-star experience in every way. The only aspect that did not fully meet our expectations was the dining. While the quality was good, it did not quite match the high standards set by the rest of the resort. We were especially surprised not to find more authentic French-inspired cuisine, which we would have expected in such a unique location. Overall, an unforgettable stay that we would highly recommend – with room for improvement when it comes to the culinary experience.

We had such a wonderful experience with the nanny care service at Four Seasons Bora Bora. Our nanny, Maja, was absolutely amazing! She was so warm and caring, and immediately helped ease my daughter’s anxiety about being left with someone new. What could have been a stressful experience turned into something fun and comfortable for her, which gave us so much peace of mind. We are so grateful for Maja’s kindness and the way she made our daughter feel safe and happy. Truly outstanding service

This was our first stay at a Four Seasons. The grounds and hotel are beautiful. We loved our prime view of the mountain. The drinks were great and food was good. Where the Four Seasons stopped short for us was the service. We have stayed at many 5 star resorts (Aman, Eden Rock, One and Only, Rosewood, The Brando) and the service at Four Seasons lacked the polish and above and beyond service we’re used to seeing for 5 star. Service was more like 4 star. The staff are all very kind and attentive, but it seems to be more of a training issue and the service standards are different here vs other 5 star resorts. A couple of issues to note: 1. Upon arrival there were not enough welcome drinks for everyone getting off the boat. That should never happen 2. Our room wasn’t ready…ok this I can forgive (however this has never happened with any of the resorts mentioned above and we always arrive before check in). 3. Upon finding out our room wasn’t ready we were given a sales pitch to pay to upgrade to a room category where it just so happened a room was ready. I found that very tacky. 4. Beach service: where do I begin here. I am usually always escorted to my chairs on the beach, immediately given a carafe of ice water and asked if the chairs/umbrella need to be moved. Here I was told to go find a seat on my own. We moved umbrellas/chairs on our own. We had to get up and find someone to ask for waters. 5. Golf carts were very slow, expect to wait 15 mins. We were late for an excursion we booked because the cart never showed and we ended up walking from our bungalow. 6. Housekeeping: They know when we have dinners or activities booked, and should show up accordingly. One evening before a 7pm dinner they showed up for turndown at 6:40 while we were still getting ready. 7. Don’t expect any extras treats or snacks delivered daily to your room. No bespoke chocolates by your pillow at night. No surprises left during the day. 8. There will not be staff checking on you, learning your name, asking how things are going, or whether you are wanting to book any different activities or changes to your itinerary. Overall still a lovely stay here, but the service is not where it should be for 5 star standards.