InterContinental Bora Bora Le Moana Resort

We were not staying at the intercontinental , but we booked a dinner there for the Polynesian dance event . We have been very disappointed by the experience : 1) As we were not staying in the hotel , our table was the worst possible position .When I complained to the Manager that I was not informed that the worst tables are allocated to the non staying guests and that no information given before I paid during my booking directly at the hotel .The Manager said she can't do anything . 2) The buffet food was terrible , very limited choice and many dishes are finished and we need to wait for a refill and rush there as other people were also looking for food . Even simple food like raw tuna , which is widely available in French Polynesia was not served , the porc meat supposed to be cooked Chinese way was not good and certainly cooked by a Chef who have little knowledge of Chinese cuisine , the western food wax not better . I pity the staying guests who have to suffer this buffet every day . 3) The high price doesn't even include water ! 4) As it was impossible to see the show from our table , we have to stand up to see the performance of the dancers . 5) The only positive element of the evening was the dancers and their show . Overall a big disappointment with Intercontinental dining event ,quality well below what could be expected from an hotel affiliated to the Intercontinental brand .

We had OWB 14 which was near the end of the pontoon. The large villa included a sitting area, large bedroom, nice bath. It was the most comfortable villa that we have stayed in since arriving in French Polynesia. We appreciated that it had plenty of lighting and that it appeared recently renovated. The highlight was the glass coffee table where we spent much time enjoying the fish below our room. There are also colorful fish and rays to see while snorkeling in the beautiful lagoon which changed from a perfect aqua color to cobalt blue on a reef about 50 feet away. The staff was very friendly and helpful. We enjoyed talking to Manager Levy each morning at breakfast. Our stay at the property was way too short. This will be our go to place if we are lucky enough to return to Bora Bora.

Best experience ever! The water, the people, the resort, everything was superb!

This vacation was majestic! We stayed a few days at the InterContinental Bora Bora Le Moana and then the sister resort Thalasso Spa. They were both lovely; I prefer Moana. It was more boutique size with a family feel. (We bought the package through Costco.) I have celiac; the resort had a special sign for GF bakery breakfast options. They knew my name and I did not have to remind them daily of my allergy. Camille was in charge of the breakfast; she and her staff took such exceptional care of me. When she saw I could not eat the potatoes because they were fried, she made arrangements for special potatoes to be cooked in a pan just for me, and I did not even ask. It’s this attention to detail that made the vacation that much more special. We loved the shallowness of the water as far as you could walk and the sandy bottom. The fish that swam under the coffee table were beautiful. This resort was on the main land with a small town near by. It was nice to go in town for an afternoon. We are scuba divers and had one of the best dive experiences with Bora Ocean Adventures with JP and Julian as our Dive masters. We loved the whole vacation!

My son and I just finished a 3-day stay at this beautifully-situated hotel today and would highly recommend staying here. The views are just what you'd expect in "Paradise on Earth." In addition, the staff is most welcoming, the hotel is very clean and well- kept and the food options are plentiful and delicious. Kaeda, the outstanding Concierge, went out of her way to assist us in evaluating various activities. We were extremely pleased with the separate snorkeling and scuba diving activities that Kaeda recommended. Indeed, the half-day snorkeling trip was so fantastic, I joined this trip on 2 consecutive days. Laurence Levy, the very personable, professional and customer-oriented General Manager, makes a real effort to engage with virtually all her guests. Her personal attention makes a real difference as her attention to detail and client happiness is reflected throughout the rest of her organization. Mitara and Alliance were two more examples, among many staff members, who were very friendly and helpful. In short, if you've traveled a lot, as I have been fortunate to do, it's pretty easy to spot the difference between a hotel where high-quality customer service is perfunctory vs where it's genuine and part of the resort's DNA. The friendliness and helpful staff attitude at this Intercontinental is very authentic. As a result, we had a fantastic stay and would love to return. I strongly recommend that you consider staying here. Jay from Boston, MA