Le Bora Bora By Pearl Resorts

Great property. Grounds were beautiful and well maintained. Staff was awesome! Food was great, amazing fish!

We spent two weeks at le Bora Bora, during which we celebrated our 25th wedding anniversary. The resort staff did everything possible to ensure our stay was perfect and to make it truly memorable. From airport pickup, stay, excursions, onsite events, dining/happy hour and accommodating our late departure, we were treated to an extremely memorable experience. This is how special events should be celebrated! Can't wait to come again....

This was an "unworldly" experience staying at Le Bora Bora! Not once during my stay could I believe I was actually in real life. Staying here is truly a dream come true and was met every expectation...actually it surpassed every expectation. The staff, the accommodations, the property especially the new walking path with the wooden dinosaurs, the meals, the service! Everything!!!! When we travel, I love to say that it was great and we usually leave having a great time. But we say there are many places to see in the world so there is we will go somewhere different next time. This is the first time in my life (in my 50's) that I said, I want to come again! And I hope I do! This resort provided what most paces cannot, a place to truly relax and unplug while feeling completely pampered and taken care of. I loved the Tahitian feel of the resort and we were glad we picked this resort to go to opposed to some of the others in Bora Bora. The underwater Bungalow needs to be experienced to understand! Way to go Le Bora Bora we feel forever grateful to have experienced your little slice of true Paradise!

This was on the top of my bucket list for years and years to stay at an overwater bungalow and the Le Bora Bora Pearl did not disappoint! The employees were very friendly and helpful from the boat ride over, to the reception and the restaurants. The resort itself is beautiful, the landscaping wonderful and there are paintings, sculptures and flowers everywhere. Our bungalow was large, clean and beautiful and we enjoyed the private deck and being able to go straight into the water from the deck. The planted coral garden was a nice touch for a quick snorkling trip and we also used the free kayaks to paddle around the resort. The food at the 2 restaurants was excellent - the breakfast buffet especially. They were also very accommodating as one night my husband just wanted a green salad to start his dinner (there wasn't one on the menu) and they made him one, no problem. We had a late flight out so we booked a day room which was totally worth it to relax on our last day there after check out time. Is is expensive, yes, but as a once in a lifetime trip, totally worth it.

We were extremely disappointed by our stay at Le Bora Bora by Pearl Resorts and would strongly advise others to avoid it. For the price, the level of service, food quality, and cleanliness was completely unacceptable. We briefly stayed at other properties on Bora Bora and the Sofitel on Moorea and it was a world of a difference in terms of service and quality (even though both other stays were significantly cheaper) Here are the key issues we experienced: 1. Poor Cleaning Practices The hotel has separate shifts for minibar restocking and actual room cleaning — and it shows. One morning, the minibar staff inexplicably dumped cookie crumbs all over the floor, which were then left there for hours until the next shift. When we returned from breakfast, the room was still covered in crumbs. 2. Cockroaches & Lack of Response We spotted a cockroach in our bathroom, which we trapped under a cup and immediately reported. Despite notifying the staff — and even the manager directly — no one cleaned it up for two full days. It’s one thing to encounter insects in the tropics (totally normal and we can't expect perfection here), but it’s another to have the hotel show no urgency or care in addressing it, especially when food crumbs are left on the ground. 3. Repeated Food Safety Failures My wife is pregnant, and we carefully filled out all dietary restrictions on the hotel’s intake form (no raw vegetables, no unpasteurized cheese, etc.). Despite this, the kitchen repeatedly ignored our restrictions, serving dishes with fresh garnishes or uncooked vegetables. We had to send meals back multiple times. Why bother asking for dietary details if they won’t respect them? 4. Disappointing Food Quality Even setting aside the safety concerns, the food itself was bland and uninspired. Nearly every dish required heavy salting just to be edible. The most ridiculous example was when we ordered “tandoori chicken” and were served a dry, unseasoned grilled chicken that looked nothing like the dish advertised (see attached photo). 5. Lighting and Safety Issues For several nights, the garden pathways to the restaurant were completely unlit, forcing us to use our phone flashlights to avoid tripping or stepping on wildlife. Only after we reported it did the staff fix the issue — which raises the question, why did no one else on staff notice this before? 6. Terrible Customer Service Wait times for simple requests, like a glass of wine, were unreasonably long. When we raised our overall concerns to management (everything listed above), the manager assured us he was “very concerned” and would “make things right.” Nothing happened until we pushed again during checkout — at which point we were offered one free dinner, a token gesture that did not come close to compensating for the experience. Overall, most staff members seemed disengaged or annoyed when asked for help, giving the impression the resort is understaffed or poorly managed. 7. Overall Experience For the high nightly rate, this resort completely failed to deliver on basic expectations. In hindsight, we would have gladly paid more to stay somewhere with competent service and real hospitality. We stayed at Sofitel Moorea immediately afterward — it cost significantly less and was a night-and-day better experience in every way. Final Verdict Do not waste your money here. Le Bora Bora by Pearl Resorts is coasting on its name and scenery, but behind the views is a resort that lacks care, quality, and accountability. We were familiar with the brand name of Relais & Chateaux before arriving, but found that nothing here resembled the luxury expectations set by the brand and its other properties. We left feeling disappointed and frustrated instead of relaxed and rejuvenated.