Fairmont Copley Plaza

We spent four wonderful nights at this opulent hotel with decorative old style and modern charm in every corner. The rooms were spacious and beautifully ornate but comfortable. The OAK bar was similarly grand and getting a chair at the bar is a challenge but worth it once achieved. The hotel is in a great location accessible to restaurants, bars, shops and attractions. The metro is also very short walking distance away.

I’m a local and have rarely had the need to spend the night at a hotel in Boston. What a great choice the Copley was!!! I was thrilled by its old-world elegance and opulence. The hotel’s unique character is such a tangible connection to Boston’s history. The hotel has soul, unlike its modern competitors. The rooms are on the smaller side but are very well appointed and comfortable. The service was warm, friendly and very welcoming - as was the hotel’s resident dog Cori!!!!

Rather disappointing. Not up to expectations for a 4 star hotel. Rooms were 'tired' very shabbily decorated, very noisy A/C, poor shower, and not immaculately clean. Front desk were helpful but it was not great to have to complain. Breakfast expensive.

The Fairmont Copley Plaza has a pretty, historic lobby and the door greeters were genuinely kind and welcoming. Unfortunately, the room itself did not live up to expectations for the price: the carpet was worn, the ceiling showed poorly covered water damage, the air conditioning didn’t hold temperature, and the shower pipes rattled loudly while the water fluctuated between hot and cold. The hallways and room also had a musty odor. While the hotel did cover a lunch and some drinks after I reported the problems, I feel the rates should better reflect the current condition of the rooms.

The entire experience on Fairmont Gold has been outstanding. Staff have been most attentive and helpful. Food and beverage have been great with excellent options. This will be our choice on our next trip to Boston.