Four Seasons Hotel Boston

The Four Seasons Hotel Boston is the ideal hotel located in a terrific area. Literally across the street from Boston Common and in walking distance to many attractions, shops, and restaurants, the Four Seasons is situated perfectly for those visiting Boston for the first time. Apart from its geographical advantages, as you would expect, the service is the star at the Four Seasons Boston. Team members provide 5-star service as they work to create a seamless, stress-free, and tailored experience for guests. At the hotel, the fitness center and pool are top-notch, and each floor has "The Vault," containing complimentary snacks and drinks for guests. There is also a coffee shop on the lobby level that provides complimentary, freshly-made coffee drinks for guests. I had no complaints about our stay, but if asked to be picky, I would say that I wish there were more and varied food options on the property. Literally every appetizer on the room service menu contains seafood, and the prices for entrees and sandwiches on the main restaurant's menu are nearly prohibitive. I know it's the Four Seasons, but $37 for a burger? Having said that, it really is a lovely place and a lovely space and I would absolutely return when visiting Boston.

The Four Seasons Boston feels pretty typical of the brand, overall an excellent stay. The room was spacious and elegantly decorated, with good lighting, comfortable bed and seating, enough closet and drawer space, good bedside tables and power outlets. The bathroom was clean and provided adequate counter space, with a wet area housing the shower and tub. The large windows make it bright and cheery, with a pleasant view overlooking the Commons if you are on the front side. A new addition since our last visit is The Vault, a snack bar on every floor with an array of complimentary beverages, chips, nuts, popcorn, and candy. What a great idea! I also loved the iced sugar cookies they put in the lobby in the late afternoon, and appreciated the welcome amenity in our room. The hotel is in a perfect location, across the street from Boston Commons and a few blocks from Newberry Street. Service was excellent, including prompt valet service.

I recently stayed at the Four Seasons Boston and had a wonderful time. The reservations team were the best - nothing was too much trouble. Marcela and the team made sure I was all set up for an amazing stay. The staff on reception were super friendly and helpful - big shout out to Sameed who went above and beyond. Loved my morning coffee(s) from Sottovento, again - staff were fab. The room was lovely and loved the vault too. There was great attention to detail and loved the sugar cookies and lemonade every day. I used the pool area but a large family were having fun so left them to get on with it and used the steam room. The guys on the door were always courteous and helpful if I had any questions/queries. I love Boston and have been many times before - I also hope to go back soon!

I'm a big Four Seasons fan. Stay at multiple properties during the course of a year and usually my first choice. This hotel missed on multiple occasions. I even sent two emails to management and have yet to receive a response. First, there is construction taking place in the ground floor restaurant. It's not ideal, so you'll want to check that. And they start early. The second, I was at the hotel when an international sports team was there, and it was a miserable experience. The hotel wasn't able to manage the flow of their own security with hotel guests, causing bottle necks at elevators, rude security staff, and a terrible experience. Trust me when I say that there are other hotels in Boston that are truly five star. This one, is far from it. And take this from someone who travels often - divert to other locations.

Continuing on my “discovering Four Seasons” tour, this was my second stay after Anguilla (which we loved) … The Four Seasons Boston did not disappoint. Location is great close to Newbury St. (for shopping and dining) and beautiful view of The Boston Public Gardens and close to their sister hotel with a world class spa (which we enjoyed). The Welcome was wonderful and hats off to the valet team and in particular to Stephen , who makes you feel like the long lost brother and welcomes you by name and takes care of every need. He is great !… As you enter a very welcoming lobby and then you meet Jeffrey… What a special guy he is and from check in (which is seamless) and then recommendations for shopping, attractions and dining… He is a part of the concierge team who are all wonderful and helped me set up a fantastic stay prior to our arrival. You can tell there is an ethos and way about folks that proudly wear the brand, “customers matter and our job is to serve you in a way that makes you feel welcome and valued” it is special and makes you feel that way… Of course Four Seasons is not inexpensive , but as the old adage says (you get what you pay for)… Four Seasons is worth the price of admission… Room was great , very clean and opted for the one bedroom suite facing the garden. Bathroom is a little smaller then expected but I think that is an urban hotel thing… Restaurant was good food and service was fine… it lacks something that I cannot put my finger one… it feels more like it is unsure if it is a restaurant or lounge or trying to be all things. This would an area to consider looking at and improving. As mentioned we did book a morning spa day at the sister Four Seasons that was an easy Uber ride and the facility is special, massage was great and masseuse was wonderful as was Joya at the front, great at welcoming you in …. Go and enjoy The Four Seasons Boston and you will be glad you did.