Four Seasons Hotel Boston

We had a great stay at the Four Seasons Boston. The Four Seasons reputation is well-deserved and well-earned. This property does not disappoint. I would highly recommend this property for any work or family stay in Boston.

Spent one night on our anniversary expecting something special. It was not. Yes the room was clean and very comfortable with a lovely view over the Park. Bathrooms are excellent too. It is little stuff that keep it less than excellent; the no coffee maker in the room, the turn down service at 9pm, the lack of any chocolates on your bed, the odd decorating of the lobby, the time it took to get our luggage on arrival. You pay a lot, one cannot be blamed for expecting more.

Location is nice but rooms and service are poor. We had a suite: the living room was fine but the bed room had no windows! Incredible for a room “with a view”. Also there are many families with small children, not quite what we expected. Therefore when you arrive there is a counter with sugary lemonade instead of an adult like drink The common areas are just average and frankly crowded. Basically this is not a luxurious experience at a very luxurious price.

The Four Seasons Hotel Boston is the ideal hotel located in a terrific area. Literally across the street from Boston Common and in walking distance to many attractions, shops, and restaurants, the Four Seasons is situated perfectly for those visiting Boston for the first time. Apart from its geographical advantages, as you would expect, the service is the star at the Four Seasons Boston. Team members provide 5-star service as they work to create a seamless, stress-free, and tailored experience for guests. At the hotel, the fitness center and pool are top-notch, and each floor has "The Vault," containing complimentary snacks and drinks for guests. There is also a coffee shop on the lobby level that provides complimentary, freshly-made coffee drinks for guests. I had no complaints about our stay, but if asked to be picky, I would say that I wish there were more and varied food options on the property. Literally every appetizer on the room service menu contains seafood, and the prices for entrees and sandwiches on the main restaurant's menu are nearly prohibitive. I know it's the Four Seasons, but $37 for a burger? Having said that, it really is a lovely place and a lovely space and I would absolutely return when visiting Boston.

The Four Seasons Boston feels pretty typical of the brand, overall an excellent stay. The room was spacious and elegantly decorated, with good lighting, comfortable bed and seating, enough closet and drawer space, good bedside tables and power outlets. The bathroom was clean and provided adequate counter space, with a wet area housing the shower and tub. The large windows make it bright and cheery, with a pleasant view overlooking the Commons if you are on the front side. A new addition since our last visit is The Vault, a snack bar on every floor with an array of complimentary beverages, chips, nuts, popcorn, and candy. What a great idea! I also loved the iced sugar cookies they put in the lobby in the late afternoon, and appreciated the welcome amenity in our room. The hotel is in a perfect location, across the street from Boston Commons and a few blocks from Newberry Street. Service was excellent, including prompt valet service.