The Liberty Hotel

I had a fantastic stay at The Liberty Hotel. The staff is very kind and welcoming, especially Mirko and the concierge team, who went above and beyond to ensure that my stay was comfortable. The rooms are clean and spacious, and mine had a nice view of the river. I will be staying at The Liberty any time I visit Boston.

I was fortunate enough to be given an impromptu tour of the hotel and a history of the space from Chief Concierge Mirko Bissetta. Mr. Bissetta was simply amazing; a most charming and well-informed host for the 20 or so minutes he took me around the hotel.

I had a great stay at the liberty. It’s unique, nice, clean and the hospitality was fantastic. You get great views of the city and the Charles river. I highly recommend it even though it was an old jail.

Great hotel in a very cool, historic setting. The jail theme in the lobby, bars, and rooms is very cool. Really beautiful hotel with a hip vibe in the lobby. Friday night we walked through the lobby and it was dark, a DJ was playing music, and models were standing on stools with photographers taking photos of them. Not something you see at a Marriott. :) The location was outstanding. At the edge of Beacon Hill which was such a cool, safe neighborhood to walk around. Easy walk to Boston Commons. Right next to the hospital, the train station, and a CVS. It felt very safe. The staff were very friendly and helpful. They had a pop-up bakery in the lobby each morning that specialized in Polish pastries which was convenient and delicious. Our room was nice and the bed was comfortable, but it was too warm for us. We cranked the air conditioning but even though it was 40 degrees outside it had to have been at least 72 in the room. But, our son's room seemed fine so might just have been our room (so we let maintenance know so hopefully they could fix for the next guest). We had read all of the reviews mentioning the sewage smell in the hotel so we were very concerned. I called the hotel and asked if the issue had been fixed and was assured it had. But, it really hasn't. It wasn't horrible, but when you first walk into the hotel on the 1st floor it is very noticeable. In the lobby on the 2nd floor it was a little noticeable but we got used to it after a while. But we didn't notice it at all in our rooms on the 15th floor. Hopefully the hotel can get it fixed eventually. Finally, housekeeping needs to use some bleach and a scrub brush on the grout in the shower.

When Bob and I arrive at the Liberty , the guys at the door CJ , Brian ,Mr K , and Ping and Akeem, ready to greet us and take our luggage to the room . They are always pleasant, happy and smiling ! The front desk , Casey and Mirko always ready to get us to breakfast, which is nothing short of delicious and always fresh. Austin sits us at a table and makes sure we are happy with our seat! Debbie, Sandy , and Tracy are always happy to wait on us , they know what we eat and drink and are great to talk to. Wonderful service! After we rest in the room for a bit, we come to the bar and eat lunch . Travis , Rob , Collin are always ready with lunch menus and they never forget what we drink ! When my husband had his stroke two years ago , he was in the hospital for 4 weeks. I stayed at the hotel by myself and felt very safe and well taken of. Always fruit and a drink and dinner in my room when I got back from hospital. Ali made sure I got back and forth from the hospital safe and sound everyday . Ali always makes sure to this day , two years later that we are taken care of , Bob has drs appointments almost every month , he makes our reservation and the room is always perfect . Very clean . We cannot say enough about the Liberty . Bob and I have stayed at other hotels including the Harbor View in Martha’s Vineyard. I give that hotel a 3 and the Liberty a 10 . It’s the best hotel in Massachusetts, I recommend if anyone coming to Boston for any reason stay at the Liberty you will not be disappointed. From Bob and Mona Souza