The Liberty Hotel

The staff at this hotel are so unbelievably kind and accommodating. I had quite a snafu with my booking. Long story short, I had a lot of issues booking through the marriot bonvoy app and switched to just booking online. Somewhere along the booking process, my intended date of booking changed and I didn’t notice. Therefore, when I showed up on New Year’s Eve (the busiest night of the year) there was no reservation on the books in my name for that evening. After a good long panic, the woman helping us at the desk spoke with her manager, talked me off a ledge, and they were able to squeeze us into a room (thankfully). This employee was so kind and patient with me. I wish I had caught her name, but I regrettably did not, but I hope she knows how much she saved my evening. I would’ve had no place to go otherwise. I’m so thankful to the staff here for helping out. The room was beautiful, the service was prompt, the rooms and spaces were clean. I would stay here again!

An excellent experience hosting our holiday party. Nicke and Carson took great care of all the event details, and the on-site staff were incredibly helpful throughout. I would highly recommend the Liberty for a holiday party—it’s a beautiful, festive space for an event.

Special thanks to Karlise for her kindness and cooperation. She was very helpful, and I truly appreciate the charger she provided. Her support made my stay more comfortable.

What a fantastic stay at the Liberty Hotel! Prior to my arrival, I reached out to the front desk for some good ideas on FNB and city vibes. I was greeted by Taisha who was extremely accommodating and highly knowledgeable of the property and its neighborhood. She told me where to go in the North End for pizza and what accommodations (like the aquarium) that would keep my seven-year-old son busy after a long flight from Utah. When we arrived, were greeted with friendly service from valet to front desk. This property is beautiful and I love the history behind it, the jail -like setting makes it so unique and really suits the Boston vibe! I ordered brunch from CLINK which was absolutely delicious. I will definitely be back. Thank you, Taisha for making our trip so memorable!

From valet to check-in to check-out, everything exceeded our expectations. Upon arriving at the hotel, the parking lot was extremely busy, yet we were immediately greeted by the bellman, CJ, who set a wonderful tone for our stay. He came right over, welcomed us to the hotel, and brought our luggage into the lobby where we checked in. It was remarkable to watch how smoothly he managed all the activity in the parking area while still giving each guest his full attention. CJ also shared wonderful recommendations for local places to try, gave us some history about the hotel, and told us about holiday events happening in the city that he thought the kids and I would enjoy. We also absolutely loved the hanging Christmas trees; they were stunning and made the hotel feel even more magical. This hotel is truly magnificent. The room was beautifully appointed, the beds were extremely comfortable, and the service throughout our stay was exceptional. The entire staff was incredible, but I have to say, CJ truly made our stay exceptional. The attention to detail and the welcoming atmosphere made this a truly memorable experience.