Mandarin Oriental Boston

We had the most amazing time! From the moment you walk into the lobby, you are welcomed and they make you feel right at home. They remember your name throughout your stay and welcome you back each time you arrive back from your day. Rooms and very spacous and clean. The beds are very comfortable. Would highly reccomend staying here for your stay in Boston.

The Hotel, its staff and management are all TOP Shelf!! Everyone remembers our name and is always very pleasant! Check in is seamless, efficient and courteous! Our room was ready and well equipped with water and all essentials!

Wow, just wow! What a hotel. Stayed here for business. Fantastic place. From the top shelf staff to the immaculate room. Everything was perfect. Quiet hotel. Top shelf amenities. Great rooms and easy in and out access. Highly recommend. The price is what you expect. Thank you!

We were so happy we chose the Mandarin Oriental, Boston for our first trip. My daughter was due to have surgery there in Boston and we could not have chosen a better place to recover. Jason Paluch, a huge thank you to you especially. There aren't many hotels that know the art of customer service quite like you do. The team literally rolled out the red carpet for my 3 year old and myself. At check in, we had a quiet floor and upgraded to what was pretty much the best room on the floor. A corner overlooking the Main Street with a beautiful hallway as you entered and a huge bathroom that would allow my daughter to not get her surgery area wet. They also set up a tent for her with books, teddies, and just thoughtful touches to make her feel welcome. Even sending up our "Buttler" who delivered more books! Wow, lovely staff. We stayed almost 8 nights and part of the visit was essentially being in lockdown whilst the blizzard hit Boston pretty severely; rightfully so all shops were closed that Monday so it was so lucky we had the hotel plaza to roam and explore with a toddler. The hotel made it a joy to be there so many nights, away from our family, and make the most of a very chilly part of the year.

It has been nice to return. Located not far from Copley Plaza, it makes it accessible to parks, shopping, restaurants, etc. and magnolias were in full bloom… Rooms are pretty big, well appointed, great showers, comfy beds and good services. Breakfast is very nice in Gordon’s Kitchen and options are pretty large. All the staff weee kind and professionals. A pool though would have been the path to perfection…