Omni Parker House

The banquets team and supporting teams at Omni Parker House were phenomenal. Internally, we have some folks very loyal to other chains who questioned our selection of this hotel. I will continue to standby this location was an excellent choice. All of our internal team and guests were thrilled by the history, level of service and overall excellence here.

location is excellent Hotel is beautiful Many options to eat Service and staff are absolutely fantastic - best I have had in years

Phenomenal trip and as always the best people working at this hotel! Our stay was amazing as always and LOVE all the food options on site.

This was my second time staying at the Omni Parker house. The staff there are intentional about providing an excellent experience for you and your guests. It starts over the phone and continues until they close the door of your car behind you. When we arrived, our bellhop Steve assisted us with our bags up to our room. When he inspected the room, and item was left by a previous guest. He quickly resolved the issue by calling housekeeping, and then later sent us up a piece of Boston cream pie to apologize. The room was beautifully updated compared to when we lost stayed. We use Google cast on the tv, so I could watch TV using the apps I use to stream TV at home. Definitely check out Parker's Bar and Parker's Restaurant. It's nice to have something delicious but also close to the hotel. I needed to get my nails done, and they provided to nail salons within walking distance. I will definitely return. It's become a yearly destination spot for my daughter and I as we travel to Boston for PAX east.

Be Aware that if your spouse is not on the reservation, s/he will not be able to check in without you. Our situation was somewhat unique - I needed to arrive int eh city early for a course and my wife came in later. When she tried to check in, she was told she was not on the reservation (thanks Expedia!), so it would be impossible for her to get into the room. She had to wait until my course let out. In addition, the room we were put in was extremely small and did not match the images on Expedia. It also had no coffee maker. We were instructed to go to another floor where there was a coffee machine. This was incredibly inconvenient. Because it was also very noisy, after the first night, we were moved to the 10th floor to a nicer room which did include a coffee machine. We tried using the "google cast" to put on Netflix, but could not get this to work, so we ended up "watching TV" on my laptop. The Hotel needs a better technology solution for screen sharing. Google Cast is just too limited. The second (larger) room was comfortable. The Restaurant was not open the first night we were there, but we did get in for breakfast the next day. It is a lovely space and the food and service was excellent. With the exception of the front desk policy issue, the rest of the staff interactions were all good. This is a reasonably expensive city-hotel and I would not have expected the issues with room size, a lack of a coffee maker, the technology issues etc. This was a very convenient location, but I'm not sure I would recommend it based on the issues we had.