Omni Parker House

Don’t expect a lot for your money Air conditioning fluctuated in temperature and was so horribly noisy we had trouble sleeping. The lamp on the nightstand fluctuated as well, making me fear an electrical fire.

We stayed for a week at the Onmi Parker and really enjoyed our stay. This is an old building so if you're wanting large rooms, large bathrooms and in many cases a view (ours and many other rooms look out onto a wall) it's probably not for you. What it does have is character and history. It's a wonderful hotel with friendly and helpful staff. The Last Hurrah bar is a relaxing haven from the bustle of downtown Boston. I'd recommend this hotel to anyone wanting a comfortable welcoming base in a great location. Keep in mind that the hotel charges around $30 per day as an extra fee (Resort fee?). You get very little for this and seems a sneaky way to charge more. Boston is a fantastic city and this hotel provides a great feel for the place.

Terrible customer service. I was guaranteed a 2 pm check in when booking the hotel room but now won’t be able to check in until 4 pm. I have a rehearsal dinner as a bridesmaid at 4 pm, and no where to get ready for it. Insanely disappointed in the communication with this hotel. Not anywhere near worth the money I am spending. Insanely disappointed. Do NOT STAY HERE.

The Omni Parker House is a beautiful, historic hotel centrally located in Downtown Boston - within walking distance to just about anything and everything the city has to offer! You can hop on the Freedom Trail right across the street to see all of the historic sites. Multiple T stations are also close by. Our family traveled to Boston during a recent school break and this was our first stay at the Omni Parker House. We were so excited to stay here because of the history, location, and ability to accommodate five guests. We booked our room six months in advance and paid for early check-in since we were flying in and landing around noon. Upon arrival, our room was not ready. We dropped luggage and set out to explore. A few hours later once it was ready we discovered we had been placed in a room that did not accommodate a family of five. The front desk staff and manager on duty could not do anything about this and explained that not all rooms (hotel has been undergoing renovations) can accommodate five as pictured in our booking. Our only option was to get a rollaway bed, which caused our room to feel even more cramped. We were not very happy this happened, especially since we had booked so far in advance. It seemed as if there was not much thought that went into how rooms were divvied out as guests checked in. Our other big complaint would be that there were not enough bath linens and toiletry items in the room to accommodate a family of five. We had to ask for extras and write a note each day to ensure that enough replacements were left when the room was cleaned. On the plus side, the hotel was very clean and cleaning staff did a great job refreshing the room every day during our stay. We also thought the bellmen and housekeeping manager were very friendly and helpful. We ate a late lunch one day at The Last Hurrah and enjoyed our food and service there. I wish we'd had a better experience with the hotel itself, especially since we were so excited about this trip with our children. Boston is such an amazing city, but there are also other great hotel options to be considered when booking a trip. Just something to keep in mind...

Pretty frustrating stay. Comfy bed, nice decor, and friendly staff, but so many other issues came up. Power went out 4 times in 4 days (3 times while using the hotel-supplied hair dryer, even using different outlets around the room) and 1 time randomly on its own. Closet door and frame have so much paint that it gets stuck when you close it and you literally have to use the weight of your whole body to open it, bending the door in the process. Finally the sliding bathroom door offers no privacy. When it's closed there's still about a 2" gap where you can see right into the bathroom. Just felt annoying to come back to our room every night. For the price, definitely did not feel like a premium experience and would not recommend or stay here again.