Omni Parker House

A stay at the Omni should mean a higher tier business hotel experience. This is a very old hotel which the Omni has done a decent job of renovating, with the exception of the rooms. Our bathroom didn’t really have a door even, just a sliding door which didn’t allow for any privacy. The “vent” in the bathroom could not be turned on and had cobwebs in it. It’s a shame, it’s a very expensive hotel and you’d expect quirks like that at a 2 star hotel or some funky, cheap and hip party hotel. Nothing hip about this place though. How unhip? They have a framed placard up letting you know that Malcom X worked there (the Parker) in his youth…it’s hanging up right by the fitness center. Any 3 star chain would have better rooms. The pros are that the service is legit, the staff are pros and there are respectable amenities. But for the price, it’s a crime.

We attended a family wedding reception at the Parkerhouse. We have stayed at the hotel many times in the past and were thrilled to stay again. The hotel is historic, beautiful and in the heart of historic Boston. We love the food and the service especially Francesco and others in the dining areas and have for years. Everyone goes above and behond at the hotel. We will be back again and then again.

Our kids had never been to Boston, Omni Parker House is located perfectly in town to be able to walk to every where. The staff was very friendly and inviting. We loved that the hotel had historic background. We will definitely be using Omni Parker for future stays in Boston.

I do not recommend this hotel to anyone! My wife and I reserved a King Deluxe for our anniversary and were very disappointed. The lobby looked great as we first arrived. Getting to our room was the down fall. Our room was right next to the elevators so it was loud. Our view out our window was someone else’s room / lobby window where elevators were. The bathroom was dirty and so was the dresser to store our clothes in. The website said it was newly renovated but did not look like it at all… the picture showed a lounge chair but we did not have that in our room. The main thing that really ruined our experience was we had absolutely no service on our phones and the hotel WiFi would not work or connect. So we were unable to look at places to eat, sight see, or shop in our own room. We were forced to go outside the hotel. Very inconvenient. Overall experience was very bad and we will never be staying at the Omni Parker House again.

The staff is top notch. They greet each guest and make you feel welcome and appreciated. Staff explains hotel amenities in great detail. The free water was a surprising detail we were grateful for.