Raffles Boston

Raffles Boston is Amaazing! Probably our #1 in the US. The property, rooms, location is absolutely top notch. However, the most amazing part of this hotel is the service and attention to detail. Every staff member (front desk, bell desk, housekeeping, Contessa, Blind duck, Spa) were among the best we have ever interacted with at a hotel. Attention to detail - when we reached our room after lunch (and post check in), not only were all bags already in the room but both suitcases were on luggage rack and a carry on was on luggage rack too. They went and got extra luggage racks and put our suitcases on it while we were not even there - that to me is amazing service. This level of detail prevailed everywhere - from making sure food orders were executed perfectly, super high quality, being check on and on and on. We also stayed at Boston Harbor hotel on this trip and visited Raffles, MO and The Newbury before choosing Raffles. Now, having experienced Raffles, do t bother evaluating anything else

This exceptional hotel is conveniently located in the Back Bay Area, just a short walk from renowned luxury stores. Upon entering, guests are enveloped in a warm and welcoming ambiance. I visited for a massage and high tea, and the experience was nothing short of transformative. The decor evokes the elegance of the Art Deco era, creating a serene and soothing atmosphere. For the high tea, the setting exudes opulence and sophistication. The hotel boasts an outdoor terrace that serves as a dining area for their restaurant, offering breathtaking views. The spa, situated on the lower level, is highly recommended for a rejuvenating massage. It is an essential experience for any guest. The hotel is pet-friendly and welcomes service dogs. We intend to return to this establishment in the future.

We did an overnight for a 60th birthday celebration. I let the hotel know in advance and they took care of every detail. We had a welcome glass of champagne at check in, and a small birthday cake in our room with a Happy 60th Birthday message. The Guerlin spa was amazing, so tranquil and a perfect way to spend the afternoon along with the indoor pool and hot tub with windows looking out over the city. Dinner at La Padrona was incredible with outstanding food and service. We finished the evening with a nightcap at the Blind Duck. The hotel staff is amazing, attentive and personable and our butler was very helpful with any last-minute requests as well. We finished our stay with a delicious breakfast on the outdoor terrace at the Long Bar and a coffee/snack to go from Cafe Pastel. The rooms are beautiful with every possible amenity and very quiet (no corridor noise). We can't wait to go back, one of our best stays in Boston and at the top of our list for a truly special property. I wish we could have stayed longer - If you have not visited put it on your "must stay" list.

Here's your edited review: There aren't enough positive adjectives in the English language to capture how much I love Raffles. As someone who has spent more than a year living primarily in Boston's luxury hotels, I say this with real experience behind me: Raffles is the best hotel in Boston, full stop. The hard product speaks for itself. The rooms are gorgeous at every price level, and the linens are softer than anything I thought possible in a hotel. But what truly sets Raffles apart is the incredible team of people who work there. I could easily name 20 of them, and I plan to in future reviews, but tonight I want to shine a light on Malik, Filman, and Flaudio. They went above and beyond to take care of me this evening, working together on a late night accommodation that no other hotel would have made happen. Along with Cynthia, PJ, and so many others, they are what makes Raffles such a special place to stay. There are so many other people (shout out to the bell desk, butlers and all the door guys) that deserve shout outs, but for brevity’s sake I will get them next time around. I've spent somewhere around 45 nights here this year, and I plan on spending many more in the months ahead. Even once I finally close on a home, which will likely be nearby, I know I'll still be stopping in regularly just to say hi to everyone. To me, that says everything about how extraordinary Raffles really is.

Everything from the moment we arrived was seamless, and the accommodations were exceptional. La Padrona was a standout—the food was outstanding and easily rivaled some of the best meals we’ve had in Italy!