The Ritz-Carlton, Boston
Boston, Massachusetts
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
The Ritz-Carlton, Boston in Massachusetts, is central to all sections of the City. Overlooking the Public Garden in the renowned Back Bay residential neighborhood, the hotel is only four miles from Logan International Airport. Major highways and railroad stations are equally accessible. The hotel is in walking distance to historic monuments and theaters, the Financial District, the Convention Center, and Government Center. Bounded by Commonwealth Avenue, the hotel is at the corner of fashionable Newbury Street which features exclusive shops, restaurants, and art galleries. While offering the convenience of a city location, The Ritz-Carlton, Boston is unexpectedly quiet and serene.
Location
The Ritz-Carlton, Boston
10 Avery Street
Boston, Massachusetts
02111
Nearest Airport: BOS
Features and Amenities
Reviews for The Ritz-Carlton, Boston
STOLEN GOODS are common at the Ritz Carlton Boston.
The hotel stole my wine bottle. Not only did they lie to me, they played stupid after. I left the bottle in my room and at checkout asked someone to bring it down, then they confirmed locating the bottle in my refrigerator, when I called they said they could not deliver it to me. Then they sent a picture of another bottle and Lied to me. A complete waste of time and energy, I will never return to a ritz Carlton. And I have been to many... niseko... Aspen.. SOcal... you name it. I really dont care about the bottle, it's the dishonesty and lack of safety I cant stand.
Shawn P
Great Service
Wijdan was very helpful and lovely ! She made sure I felt welcomed and well looked after Both Adriatik and Ryan from the Concierge went above and beyond to make my stay so comfortable.
Alanood A
Not a Ritz Carlton experience
Despite the name and Marriott association , this is not a Ritz experience. Location is in Downtown, close to Washington. Rundown area in Boston. Better places to stay, Seaport or Back Bay. Hotel is fine, average at best. Expensive and there are better options for similar prices. Marriott status not recognised or acknowledged.
Andifinn17 - Belfast, United Kingdom
Not a Ritz
As a Titanium member, I was extremely disappointed with this hotel. The staff was very kind and friendly- especially the bartender and front door staff. While the room was clean, the hotel is dated. This is by far not at the level of the Ritz brand or the price you pay to stay at a Ritz. The one thing that was a very big "will never stay here again" is the controlling of the room temperature. While there's a thermostat, you clearly have no control over it. No matter the temperature you set it at, the temperature in the room stayed at a toasty, stale, 72 degrees. No air movement. For the price I pay to stay at a Ritz, if I want to make the room arctic I should have that control. If you're looking for Ritz, JW or even Marriott quality- stay somewhere else.
Heather S - Hartford, Connecticut
Lovely, family friendly property.
This was a great trip we had as a family with a 5 and 1 year old! Ms Deena in the club lounge was particularly helpful as was all the club lounge staff. Everything was taken care of. The only thing that drove me a bit crazy was there was old dried up contact lens on the floor of the bathroom despite me asking housekeeping to clean it a few times. Would highly recommend this property due to the location, friendliness of the staff and fantastic rooms
Shaeneez A
Read more reviews or write a review
© 2025 TripAdvisor LLC. All rights reserved
