Grand Hotel River Park, a Luxury Collection Hotel, Bratislava

Positives included an attractive looking building; good working lifts; comfortable bed with good sheets and A/C Negatives included the location which though perhaps technically in the Old Town is not close to the area tourists might be expecting for an Old Town designation; on arrival the front desk person allocated us a room that did not have the Castle view expected and the claimed river view was at best of a neck-straining brown puddle representing no proper view at all - the “upgrade” that followed was better; the bathroom had several flaws being towels so rough they were unfit for purpose; a washbasin in which the pop up plug did not pop down enough to lock in position; a shower almost guaranteed to leak into the bathroom as the bath/shower mat could not be placed close to the shower cubicle as the door could not then be closed and similarly it was not possible to grab a shower/bath towel without fully opening the shower door which led to more leaking. The hotel may think that providing in-room tea/coffee making facilities detracts too much from room service or that top end hotels should not stoop to provide these but it is what we want and expect Breakfast service for our first two days was worse than bad. Several staff were “students” and others with experience knew little more about customer service, that is until our last morning when service was actually very good

Very comfortable, with views of the Danube River. Dining in the restaurant was excellent, many options for bfast and dinner. Easy access to Riverwalk for a 15min walk to city area. Uber and taxis very accessible for €5 to most destinations. Other restuarants and small convenience store nearby.

Had a nice stay. The staff is friendly and the service is good. Rooms are spacious enough and clean. Finally the location is good.

This is truly a luxury collection! Great hotel and great service. The breakfast is amazing! Probably the best part. The suit we got was very very nice and extremely clean. The gym is also big and very well equipped with a nice view. Thank you for everything!

The best hotel I ever been! It is so clean hotel, and people are just so polite and nice. Housekeeping did great work, breakfast is fantastic! Cosmetic they provide in rooms are just great. Location is also perfect, near Dunav river, very nice walking distance from city center.