FORESTIS Dolomites

Forestis has such a unique charm and positive vibe. The views from every part of the hotel are so beautiful - you get to experience tranquility in its true form whether it’s rain or shine. A major key highlight was our daily culinary experience at dinner. Each dish was incredible and the restaurant staff were absolutely fantastic. The true hospitality of Forestis is experienced in the restaurant hall and bar area who were always super accommodating. An area for improvement would be the spa experience - although the therapist was good, the overall experience felt rushed and when compared to our global experiences - it didn’t meet expectations. We stayed in the older part of the hotel and while the views were incredible, we felt as though the bed needed to be upgraded. Also there are no ACs in the rooms that are part of the older hotel. Overall, it was a very relaxing stay on a beautiful property with amazing staff.

We loved our relaxing experience at the forestis hotel. The mountains certainly pull you into your spirit and you can’t stop looking at them as they change appearance with the sun. The pool and sauna experience was fantastic. As was the delicious food and superb staff. Rooms were minimalistic with a full view of the dolomite’s as nature’s artwork.

We spent a few days in this gorgeous hotel. Everything was perfect from first moments until end. Service was top-class in smallest details. All public areas were very clean and perfect condition. Our tower suite was exceptional! What a view from big windows and own terrace. Food was excellent everywhere. Dinners in panorama restaurant were great and also the garden terrace had great dishes to offer. Breakfast was also super, so many different choices. We want to mention separately about our dinner waiter Sandra. She made excellent job, friendly, funny, real professional. Pool area was also so nice, indoor and outdoor heated pools and perfect service also in the area and sunbeds. We had really relaxing time here, hope we are able to return someday. Highly recommended of you want to have peace and relaxation.

The air conditioner is built close to the bed, during intensive work the bed shakes and vibrates. We turned off the air conditioner. We waited about 40-50 minutes for the salad in the restaurant on the street, although there was only one table besides us. We were also informed that the restaurant kitchen is open until 12 a.m., but they did not specify that the main kitchen until 10.00, thus we had a problem. The employee in the reception area of the pool and massage seemed cold and indifferent to us, maybe it's just our vision. The road from the city to the hotel by serpentine takes 30 minutes, it's not an easy road. Food delivery to the room costs from 20 to 50 euros. It's expensive, for delivery. The territory is small, and it's hard to leave due to the difficult road. Our room cost about $2,300, I think it's expensive for this place. But the view is wonderful, it's true.

For a hotel that trades on views and price point, FORESTIS lacks the one thing true luxury requires: a deep understanding of guest experience. Front-of-house staff need far better training in how to treat well-travelled international guests — from tone of voice, to cultural sensitivity, to the basics of hospitality like not suggesting a pregnant guest walk down a hill or placing champagne in the room of non-drinkers. The Dolomites are serene, but the service here is inconsistent, inexperienced, and inattentive — not suitable for travellers used to Eastern hospitality or the standards of world-class luxury. This was a disappointing stay. FORESTIS failed to meet the basic expectations of luxury hospitality. We would not return, and cannot recommend it to travellers who value service. Choose a true luxury hotel — one that treats people as valued guests, not transactions. There are many other properties in the area that have luxury views and a better reputation and experience in hospitality and service.