Omni Mount Washington Resort

Prior to arrival I received an email from Augusta Ouellette asking if we were celebrating anything or had any special needs. She was very accommodating. We had an amazing experience as always at the Mount Washington Omni hotel. This is our 5th stay at the Omni. We stayed in the presidential Wing, which I highly recommend rooms are very spacious, clean and great views. We visited in December and they were in the process of remodeling,. The updates were not quite done while we were there but what we have seen so far it’s amazing. From the time we drove in it was an amazing experience. We were greeted at the front gate and felt very welcomed. Kia at the front desk was amazing and very polite and was helpful with any questions I had. Upon arrival we saw Jess the restaurant manager for 1902 and Rosebrook and she let us know that Jamaican Marvin was still working there. We were excited to have him for breakfast which we did and he was amazing as always, very pleasant and attentive to our breakfast needs. We visited the spa and had pedicures. The staff in the spa were amazing. Shauna who we see every year always takes the time to say hello to us. Eli the spa attendant was very attentive to our needs. We look forward to returning again. I would suggest visiting anytime of the year. We have visited in the winter spring and summer and it is different every time we go.

From the moment we entered the hotel to the moment we left we were treated like royalty from all staff members. We ate at all 3 restaurants in the hotel and every one was fantastic with staff to match!

Nice time, food was good, yes there was paranormal activity, lol lights on and off in the middle of the night, knocking of the door. We had an issue with noise till midnight from the class trip students, but management made it right. Room was updated. Elevator small, because of how old the hotel is, but staff told us about the service elevator for my husband as he is in a wheel chair. Friendly staff. First day was ruff everyone checking in and one elevator. Plus’ construction workers, could not use stairs do to painting, After that it was fine. Beautiful up keep! Golf course needs work for a 5 star resort. It is a walk from the parking lot but they do have a valet service for a fee, presidential suits is a walk from the main hotel. They should have a seperate check in area and drop off to make it easier for the bell man. It’s a hike!

Had a fabulous 3 days at the Omni Mt Washington! Golf, pool, dining and the room was awesome! Highly recommend it for any occasion or just to relax! We celebrated our 48th and were very pleased with our choice!

1. The service is terrible every time I enter the premises during the day. I feel like they treat me like an enemy, asking me every time where I’m going, my room number, and so on. 2. They charged me an extra $20, even though I’d already had a long conversation with the front desk. The woman admitted there was an error in the system. But you charged me that extra $20 anyway.