1 Hotel Brooklyn Bridge

Very underwhelming experience, especially for what is marketed as a 5-star hotel. I stayed here for my birthday, expecting a warm and memorable experience, but unfortunately that was not the case. From the moment I checked in, the staff member assisting me was cold and unwelcoming, which set a disappointing tone for the stay. Hospitality is a big part of what defines a luxury hotel, and this experience fell noticeably short. I did receive a follow-up message from the hotel after sharing feedback, which I appreciate, but there was no proactive effort to make the stay feel special despite the occasion. In my experience, other hotels tend to go the extra mile for celebrations, which is what I had hoped for here as well. Overall, the stay did not meet expectations, and I would not choose to stay here again or recommend it based on this experience

My husband and I recently spent the night at 1 Hotel Brooklyn bridge , and it was truly an unforgettable experience. From the moment we arrived, everything felt calming, and beautifully designed. The natural aesthetic throughout the hotel creates such a peaceful and elevated atmosphere—it’s honestly one of the most beautiful places we’ve stayed. What made our visit even more special was the staff. Every single person we encountered was incredibly kind, welcoming, and attentive, with special care from front desk manager (William )and (Adamaris )at front desk. Their level of service truly made us feel taken care of and added to the overall five-star experience. Our room was stunning—clean, comfortable, and thoughtfully designed with every detail in mind, not to mention the picturesque view. It felt like the perfect escape for a night away together. This was a five-star experience in every sense, and we’re already looking forward to coming back, next time with our children . Highly recommend for anyone looking for a beautiful and relaxing stay!

Such a captivating property! The nature throughout is truly incredible and everyone was so warm and hospitable. Thank you for a lovely stay... already excited to return to enjoy the awe-inspiring views.

Amazing experience from start to finish. I have zero notes and will come here again asap.

Our stay at 1 Hotel Brooklyn Bridge was nothing short of exceptional. The views are truly special - waking up to the skyline and the river felt surreal. The staff was incredibly welcoming and attentive, making us feel at home from the moment we arrived. We can’t wait to come back!