Hotel de Orangerie

Lovely hotel in a quiet but central location in Bruges. The hotel backed onto the canal with canal boat tours available two minutes from the hotel. The hotel was quiet at night. Beds were very comfortable and the room, although small, contained everything we needed. Breakfast was delicious and served in a stunning room with canal views. The public spaces were delightful and provided welcome respite from the bustling town outside. The hotel staff were lovely, but particular mention must be made of Eleni who went above and beyond to help us with an issue over lost medication. She was thoughtful, considerate and patient throughout, and her skills at finding a solution to our problem saved the day. We cannot thank you enough, Eleni- you were amazing! Thank you.

The Hotel De Orangerie was the perfect place to stay in Bruges! It was in a beautiful building, right on the canal, within walking distance of so many historic sights. From the breakfast room that served the most delicious buffet, to the terrace on the canal, where you could unwind with a drink after a day of sightseeing , it made our stay in Bruges so delightful! What made it the most enjoyable and memorable was the staff! Shari, Eleni, Farah and others were so professional, friendly and welcoming! With their recommendations to fabulous restaurants and local tips, it made our stay in Bruges a trip to remember!

Fantastic hotel, great location. The staff was EXCEPTIONAL!!! Highly recommend getting a canal view room.

Lovely hotel with very friendly staff ! We travelled with our dog and the staff really made it easy for us to bring her to the breakfast giving us a special area to sit in. Highly recommended this hotel with very friendly staff! Good location!

This is for the Tea Service. Stingy, overpriced, poor service and unwillingness to accommodate. Poor management - they need to learn what true hospitality is. If you want to drop 35€ for 2 scones and fruit and a pot of water with a tea bag on the side (wrong tea at that) and the worst service to leave you picking up sugar cubes witg your hands, resusing your teaspoon for the jam the one that came after you used your knife to stir the tea, having no napkins or glasses for the water and no server in sight to ask for help then enjoy this frustrating experience. Please realize they charge 10€ more if you are not a hotel guest even though they quote theur guest price on the phone when reserving. To think we drove to Bruges just for this. BTW- we have taken tea across the world in five countries and multiple locations within them and never had a negative experience. Management is incompetent and by consensus will determine taking note of their deficiencies was simply enough to correct your experience.