Hilton Brussels Grand Place

Location is perfect. Centrally located to all major sites. Not cheap, but comfortable and convenient. Good breakfast buffet for effortless start to the day.

I just spent 2 nights here in Hilton Brussels. The location is super convenient, next to Subway station. A short walk to many tourist places i.e. Grand Place, Manneken Pis. I got room upgrading to more spacious space. The breakfast was good. Thanks to Jovelyn who took care us so well during breakfast.

Booked here for a few days for our trip to Brussels. It is literally across from Brussels Central station across the plaza and 1 minute walk. Staff were really good and helpful. Got upgraded to a junior suite as a Diamond member and it was spacious although slightly dated. Location is also good to walk to the Grand Place which is less than 10 mins walk and also for shopping areas. The lounge on the ground floor is quite small and sometimes difficult to find a place, particularly in the evening for the happy hour which has a small section of food with two hot options and even smaller wine and beer selection. This is something that definitely could be improved on. Communication pre-arrival was hit and miss since there were some issues that were not resolved before we arrived but once arrived, everything was ok. Would recommend it still and would be my go to place in Brussels if we ever go back.

The location is main benefit of this hotel. Staff is not warm or welcoming. They didn’t give us info on lounge—or even access—had to go back to add it. Room is just ok. We had a separate tub and shower. Stay here expecting this and you will be fine. If you are looking for warmth from staff probably best to stay elsewhere.

Great location; large room...BUT NO housekeeping, had to call every day to get the rubbish collected, no changing of sheets even after three days despite their stated policy, very rude staff, every time I called they would say "it is too late to ask for room service" "you sure you did not put the do not disturb sign on" etc etc and eventually they would someone to empty the bins. Terrible service, terrible staff, what a disgrace for the Hilton brand...