Hilton Brussels Grand Place

We had a wonderful stay at the Hilton Brussels Grand Place. Our spacious room, the excellent breakfast buffet, and the executive lounge all made the visit especially enjoyable. A special thank-you to Sacha, who was incredibly helpful and accommodating. Sacha offered great advice and made us feel truly welcome throughout our stay. That personal attention made a great experience even better. We would happily return!

Well located hotel near the old town and a central spot for a number of day trips. Hotel was good with comfy beds and a modern bathroom which included a bath Only criticism was certain reception staff who were not the most helpful or friendly But overall we had a great stay and would come back

I contacted the hotel to extend my stay by one night and ended up spending approximately 30 minutes waiting while being transferred between staff. After being told that a manager would be consulted, I was simply transferred back to reception without any update or explanation. The lack of communication was frustrating and not what I would expect from Hilton- a Hotel I have been staying in regularly for the last few years for business travel.

As a lifetime Hilton Diamond member this was one of the most disappointing Hilton experiences in 40 years. This hotel is directly across from the main train station which makes it attractive but is considerably more expensive than the Doubletree by Hilton a few blocks away. I chose the Hilton because it had an Executive Lounge. What a joke. The lounge was only open two hours a day in the afternoon. Food and beverage was almost non-existent. On my second day there was a sign that said "lounge temporarily closed" - it seems the 10 people that fit into the lounge ate the 10 cheese cubes that were available. Anyone who travels to Europe knows the Executive Lounges are usually far more impressive than in the USA. This was a total scam. The gym at this hotel was also not impressive for a hotel of this size. Overall this was a pretty sorry excuse for a full service Hilton!!!!

Hilton Brussels Grand Place was directly across from the Brussels train station and within easy walking distance of the heart of Brussels. We could walk to restaurants, shops and many of the places we wanted to see, which made the location hard to beat. The hotel was clean and comfortable, although a little dated. The staff was friendly, and our room had a refrigerator and coffee maker, which I appreciated. For me, the convenience of the location outweighed the dated feel of the hotel. I would absolutely stay here again.