Hilton Brussels Grand Place

Pros: Super convenient location as directly opposite Brussels Central station and a short walk to the Grand Place with all its restaurants, cafes and chocolate shops. We had a king guest room. Bed was comfortable and aircon was working well. Rainfall shower and handset was great with good flow of hot water from the thermostatic mixer. Of note is the WC cyclone flushing system which I have not seen in other hotels - meaning they use very good sanitary fittings. The backout curtains shut out almost all of the external light. The moveable table was super useful for us to have a quick meal and watch TV. Room was spacious and was large enough to accommodate a wardrobe with space for 2 medium sized bags to be placed in an elevated position (important for the older folks to not have to bend all the time to retrieve clothes from having bags placed on the floor). Bedside was equipped with the latest USB-C plugs, and the worktable was wide enough to accommodate a laptop comfortably without having to push everything aside. The presence of both Euro and UK power sockets at the table with a moveable LED lamp was a blessing! There is also a Carrefour express next to the hotel for you to grab snacks, fruits, drinks, etc. Light breakfast foods and sandwiches were available at Panos and Starbucks right inside Brussels station. All within a stone's throw. Cons: Room was showing its age in places eg. the plastic flap for the shower cubicle door was detached and that allowed water to flow into the bathroom floor. Also, the sink was partially clogged when we checked in but immediately resolved the next day when we informed the front desk. The TV channels covered most of the business and market news channels (CNBC, Bloomberg, etc) but lacked any movie channels (good thing we had downloaded some Netflix movies on our iPad). Not the latest smart TV as it did not have Netflix, Prime or Disney+ apps. Overall: The is no such thing as a perfect room and the pros vastly outweigh the cons in this Hilton hotel. They got the things that matter most right - good sleep, overall comfort and super convenient location. We did not select the breakfast option (EUR26.99 each if selected upon check-in) as we were spoilt for choice with a vast number of restaurants and cafes around us. Would I stay here again? Yes! Tips: Request for a room facing the internal courtyard for a quiet sleep (most odd numbered rooms, but not the ones facing the facing the side road). With the Hilton mobile app you can also try to select the room just before check-in. However, when I did that, I was informed upon checking in, that the room I selected was under maintenance and so I was reassigned another room (thankfully also overlooking the courtyard).

Quick review as I nearly didn’t book this place due to mixed reviews. Couldn’t fault it. Fabulous location, diamond upgrade to a suite. Exec lounge was so much better than expected with views. Wine was good! Would definitely stay again.

Great location right across from Brussels Central train station, a short walk away from Grand Place (only a block or so away), nearby mini supermarket. On check in we weren't provided with any information about the executive lounge which was part of our booking. We tried to access the room and couldn't, so went back to reception. The lady put access on the card, but when we went to try it again it still wasn't working, so we needed to go back to reception again. The hotel room was large but a bit tired. The bathroom was once again large with a separate bath and shower, but there were some impracticalities, for example there was a door stopper right where you would put the bathmat, there was no powerpoint, the tissues throughout the whole box were all wet. The housekeepers don't speak English so we had to mime tissues and got the feeling she said she'd bring some soon, but didn't. When we asked reception for some, we were told that the hotel had completely run out and they would provide some the next day. We never received any. The executive lounge was great. They had happy hour where you could get beer or wine from 5pm - 7pm. The server of this was fantastic - very friendly and helpful. There was also food out throughout the day. At breakfast time there was some cereal, yoghurt and pastries. During happy hour there was some hot food, antipasta type food etc. This hotel has the potential to be something really amazing, there's just a few small service elements that could be improved. Still a really great base for your Brussels vacation.

The location is excellent - right near Central Station and within walking distance of restaurants and shops. Very nice accommodations. Staff were very pleasant and helpful. We did not order room service but the breakfasts were good.

We stayed at Hilton Grand Place in Brussels for 4 nights in May together with 3 other couples. The location of this hotel is just perfect. Very close to the Grand Place plus most things you would want to visit are within walking distance. If not, the metro and train station are exactly opposite. Check-in was fine and all staff everywhere were very friendly and helpful. They gave us some really good recommendations for where to go for dinner in the evenings. We did not eat in the hotel restaurant. Our deal included breakfast and use of the hospitality lounge (with its free drinks and nibbles and was a great place for us all to meet up). We were given room 433 which overlooked the back and was a very quiet room. It was quite spacious but a bit basic in its furnishings and a bit tired. Saying that, it was well equipped with enough storage space for a few days plus a mini fridge, room safe, tea/coffee making facilities, hair drier, iron and ironing board, toweling dressing gowns and complimentary room slippers. Free wifi. They did not provide any bottles of mineral water in the room but there is a small Carrefour next to the hotel which was very useful. We had a large bathroom with walk-in shower plus a separate bath. Toiletries via dispenser and they did offer a shower hat (which so many hotels no longer provide). Breakfast offered a reasonable selection of hot and cold buffet.