Steigenberger Wiltcher's

Excellent location. Tram directly outside the hotel and taxes are available in front of the hotel. A 5 star experience with check in, cleanliness of room, food and beverage services. We had a courtyard facing room and did not hear any street noise. The room was large with a shower and bathtub. The concierge was very helpful with requests. We highly recommend this hotel for your stay in Brussels.

We are truly grateful to the Steigenberger team for making our recent visit so special and unforgettable—it was a genuine 5-star experience. From the moment we booked our extended weekend, we felt we were in excellent hands. All of our questions were answered promptly before our arrival, which gave us great peace of mind. Upon arrival, we were warmly welcomed by Angelo on the steps leading up to the front desk, and after check-in, Blanca kindly showed us to our room and patiently answered our many questions. Each day, we were greeted with such warmth by the team that, by the end of our stay, we knew many of them by name. This personal touch made our visit even more meaningful. From a delicious breakfast to the chocolates delivered in the evening. Our trip was especially memorable as we were celebrating a birthday. We had a wonderful dinner at Restaurant Loui by Frederic and David—the service was impeccable, and the meals were absolutely delicious. We highly recommend this exceptional hotel and the dedicated team who work tirelessly, both in front of and behind the scenes, to ensure every guest enjoys a truly memorable experience. thank you.

This was our second stay at this excellent hotel with our teenage boys, and it remains our top choice in Brussels. The rooms are spacious and comfortable, though some furniture and bathrooms are showing their age. The breakfast buffet is outstanding, but the real highlight is the service—Kareema and her team are meticulous and truly provide the best service we've experienced. Check-in was seamless thanks to the incredibly helpful front desk staff, who go above and beyond to ensure you're satisfied with your room. Located in a safe, walkable area with great transit links, it’s an ideal base for families.

Beautiful hotel with wonderful staff. Concierge Patrick made our trip a joy. He was friendly, helpful and went above and beyond. The restaurant for dinner was weak, but plenty of other choices and breakfast was fantastic.

Our stay went rather well overall. However, there was no porter to assist us upon arrival. We had requested a baby cot when making our reservation, but it was not in the room when we arrived, even though the turndown service had already been completed. In addition, the tissue box was almost empty. On the other hand, the concierge, Pierre, and the porter from Cape Verde made a very good impression on us. In summary, it is a decent hotel, but not as good as the Amigo.