Four Seasons Hotel Gresham Palace

My stay at Four Seasons Budapest was very disappointing. During the night my partner suddenly became ill and the response from reception was slow and chaotic. The medication arrived only after several hours and the first delivery was incorrect. We were repeatedly disturbed by ringing and knocking at the door despite clear instructions and the same issue occurred with breakfast delivery. The overall service did not meet the standard expected from a five-star hotel. The building and location are beautiful, but the service we received was below the expected standard. This will be our last visit.

The hotel gets a five star rating… Our room gets a two star rating only because it was at the side of the hotel right outside the window of the nightclub. The nightclub starts playing loud techno music at 11 PM and goes until 4 AM. As a light sleeper, this was not a pleasant experience. If you booked a hotel, check to see when the nightclub is open

This hotel is amazing! The history and architecture is just stunning! Across the road from the Gate Bridge, so easy access to walk over to the Buda side and experience the Castle etc.....From check in to leaving, the staff couldn't do enough for you! We had a beautiful room, and even though there was no river view, we had a fantastic stay for my husbands birthday! Facilities include a bar (with special events), restaurant, Spa etc....and centrally located just round the corner from the basilica.

Location. 5 Staff. 5 Attention to detail. 5 Quiet. 5 Restaurants. 5 Cleanliness. 5 Concierge. 5 This is what one expects when staying at this high end hotel

We went here for afternoon tea, it was fantastic. The actual Hotel is amazing, and the service was great. We enjoyed our visit very much.