Matild Palace, a Luxury Collection Hotel, Budapest

Admittedly our opinion of this property was tainted after coming from the Augustine in Prague, which was an incredible experience. We didn't find this experience to be anything special. As an Bonvoy Ambassador Elite there seemed to be very little recognition of status after check-in. The staff was someone non-responsive and a bit stand offish. The hotel itself is in a very busy part of the Pest and a bit noisy. Overall, it was an OK stay, but I expect there are much better values in Budapest for the money.

Had to stay in Budapest an extra week due to my wife’s leg injury. Stayed at Matild, Awesome! Great property and location but mainly the people. I have been blessed to stay at many five star hotels and the people here exceeded them all…Four to mention: 1. Georgy - Front desk - went above and beyond 2. Nikoletta - Guest services - Wow, what a wonderful person 3. Katherine - Breakfast Manager - Classy, professional, so nice. And 4. Pali - Breakfast - Server - What a hard worker and nice young man. Best place to stay in Budapest!

From the moment we arrived at Matild Palace, this hotel exceeded our expectations and is at the top of my list of the best hotels I’ve ever stayed in. The property itself is gorgeous, blending a rich history and beautiful architecture. The Baroque design was originally created as twin palaces stradling the Elizabeth bridge. Every part of the hotel was thoughtfully curated. It is luxurious but unpretentious. The rooms are spacious and feature high-end amenities. We loved the control panel that let us adjust every light, and open and close the blinds from the bedside. The bed itself was very comfortable, and we enjoyed the large selection of pillows to suit every sleeping taste. The bathroom was amazing with a rainfall shower, high-end bidet, and TV speakers. There were several comfortable seating areas, and the TV magically appeared in the mirror when turned on and disappeared when turned off. The fluffy robe and comfy slippers on the mat next to our bed allowed us to pamper ourselves. The staff was not only professional and attentive but genuinely warm and welcoming. The concierge was wonderful, offering expert recommendations, handling the reservations, and helping us find our way there. We felt incredibly well cared for the entire time. The dining at the hotel was a highlight of the trip. The hotel restaurant was the Michelin-rated Spago by Wolfgang Puck. We have been to several Wolfgang Puck restaurants, and this one did not disappoint. The food was delicious and inventive. My dessert was SOMLÓI GALUSKA IN "NUTSHELLS. It was a complete work of art. It was presented as a wire tree on a plate, with each nutshell being a delicious cake. The atmosphere was vibrant, food was delicious, and the service was top-notch. The breakfast was in the same restaurant and included à la carte offerings and a large buffet, with a wide variety of delicacies. A large selection of juices and every type of coffee you could want topped it off. The breakfast staff, including the Guest Experience Supervisor, Katherine N., and her staff (Vicki, Kwon, Csaba, Arda, and Vanda), made our day each morning. They were so professional and friendly. We felt like royalty. The rooftop bar was phenomenal. The views of the city and the river were breathtaking. In addition to the views, the delicious and inventive drinks (loved the Benihana), the fun DJ, and the attentive staff kept us coming back. We went almost every night. Matild Palace has a perfect location. It is within walking distance of top city sights, the Danube River, and several charming neighborhoods that are rife with culture and history. It is right on Vaci Street, which is the prime shopping district. This was one of our favorite trips, and the Matild Palace helped make it so.

My husband and I had an exceptional stay after completing a Tauck River cruise from Munich to Budapest. This hotel is absolutely beautiful and appointed. The location is within walking distance to many places to see. The Spago restaurant was excellent for breakfast and dinner. Bana the sommelier was exceptional at helping select great Hungarian wines to pair with dinner and dessert. She is a true professional and kind person. We loved her enthusiasm and knowledge of wines. The first dinner in Spago was so fantastic that we dined there the next evening. We then enjoyed the views and cocktails from the Duchess located on the rooftop terrace. We also had a great experience with Omar the Operations Manager who provided excellent customer service. We will definitely stay at the Matild Palace again when we return to the beautiful city of Budapest.

We had an amazing stay at Matild Palace. The building itself is stunning, exuding elegance and historic charm, the rooms are spacious, beautifully designed, and extremely comfortable. I would recommend if possible opting for a room on a higher floor for the best view facing tge bridge. Although we didn’t have the chance to try the restaurant or breakfast, we did enjoy the spa before our departure. The spa experience was relaxing with a good selection of treatments and a serene atmosphere. I would highly recommend this hotel to anyone looking for a stay that goes far beyond the standard business hotel—Matild offers a true sense of luxury and character.