Matild Palace, a Luxury Collection Hotel, Budapest

Having visited this hotel September 2023 The weather was very pleasant. The refurbished and modernised building makes a perfect 5* hotel. The location is excellent for access to both sides of the city. We booked the hotel on a bed and breakfast basis. The quality of the service and the breakfast was superb throughout our stay All staff were very friendly and helpful and could not do enough for us. Another genuine five star hotel.

From beginning tell the end it was amazing stay everything was perfect the staff was amazing friendly and gave the best service I dreamed off the hotel is a real luxurious and the location is the perfect location to go anywhere in Budapest everything is nearby

We really loved our experience at this hotel. The service was amazing, especially at the concierge level. There was not a single person that was not clearly concerned about the quality of our experience. The rooms were very interesting and very comfortable. I love the blue tile motif in the bathroom. This is an artistic approach that did not sacrifice luxury in one bit. The wolf gang puck restaurant was exceptional. The location was perfect for the sightseeing that we wanted, and was close enough to everything for us to leave sightseeing and just come back to chill. A year and a half ago my wife and I stayed at the Ritz Carlton. We just now changed to a different brand. The Matild was substantially better.

We stayed here for 3 nights on our first visit to Budapest. My mum and I shared a Deluxe Twin room, which was spacious, clean and extremely comfortable. The bathroom was truly something of beauty with a huge tub and rainfall shower. I've never slept better in a hotel, it was super quiet and the bed was really comfortable. Everything we could have wanted. Check-in was quick and professional, and all staff we encountered during our stay were friendly and helpful. I only wish they had offered us a city map to help us get around, but I did find one of these in the lobby the next day. We had drinks at the Duchess rooftop bar and dinner at the outstanding Spago restaurant (the best meal we had by far in the City) and also breakfast on our last morning - this was pricey and average in my opinion, most of the "hot" buffet food was tepid, but the selection on offer was plentiful and really good quality - plus the cooked to order food we had was lovely. Room service was ok, but the salmon was very undercooked and the portion size was small for the price paid. The hotel's location is well placed for visiting landmarks and fashion street plus many, many restaurants on the doorstep. We returned back to our room at 4pm tired after a days walking and sightseeing, to find it had not been cleaned. Once reported, housekeeping arrived immediately with towels and fresh cups, water bottles etc - we declined a full clean as we just wanted to rest. Then a lady from guest services knocked with a bottle of local wine and a handwritten note to apologise! This is typical of the hotel's service and attention to detail. Most hotels we have stayed in would likely just say that it was tough and offer little more than a sorry. I would highly recommend the Matild Palace - you cannot find better in Budapest.

This is a remarkable hotel. The location is great and the rooms are beautiful. The service is a 10+++. The staff goes out of their way to make you feel special. The entire hotel is beautiful. Dining outstanding. I highly recommend staying at this hotel.