Palacio Duhau - Park Hyatt Buenos Aires

The hotel is located in one of the most beautiful neighborhoods of Capital Federal. It is a perfect blend of beauty, elegance, cleanliness, uniqueness, and a touch of magic. There truly are no words to fully describe the feeling of staying at the Palace. The rooms are spacious and impeccable, with exceptional attention to detail — from the high-quality mattress and mattress cover to the thoughtfully covered pillows. The room is wonderfully quiet, and everything feels comfortable, serene, and genuinely inviting. If I had one small suggestion, it would be to add more lighting in the bathroom for makeup purposes — perhaps a ring light around the mirror. That said, this is a very minor detail and does not take away from the overall experience. The service is phenomenal. Every single staff member, without exception, is courteous, professional, and eager to help in any way possible. The restaurants are absolutely extraordinary — every one of them — and the breakfast buffet is simply the best of the best. Staying at this Hyatt is worth every penny. We will definitely be back.

Top notch service, staff was incredibly courteous, absolutely beautiful hotel. Not much left to be desired. The property itself was a work of art.

Simply stay away. I paid USD 1,000 per night, expecting to stay in a palace as advertised with impressive photos, but instead received Holiday Inn–level service in an annex building that looks more like a school, offering barely three-star service.

A fantastic stay, primarily due to the outstanding staff and prime location. The team is very informed about local attractions. Special mention to Azul, the concierge, whose proactive help before we even checked in made a huge difference in planning our trip. Highly recommend for an authentic Buenos Aires experience

This is one of the most beautiful hotels, not only because the structures are grand, well-appointed but the interior decor speaks for the care and sophistication given to the hotel. Some of the artwork even in the basement were incredible. The garden that connects the two building of the hotel is exquisite. We had a suite in the original building. It is very sizable and the windows on two sides opened up to the garden and tree tops. The hardware of the hotel is superb. On service, the reception was excellent as was the butler assigned to suite guests (text line is mostly promptly answered). Food & beverages: We had dinner in the Piano Salon and unfortunately the disappointment was total. It was superbly chaotic with no one in charge, not sure who to ask for a table on the veranda, waited 15 minutes for a pretty much empty restaurant. A number of patrons lost patience and left. The food was also not worth the wait, bland and beef was full of fat and nerve. View was great but not enough to compensate the lacks. Breakfast was good, buffet items were fresh though not as broad a selection as similar hotels. Gym was beautifully-appointed, with French doors and picture windows looking out to a small courtyard with European decor. However the gym could use more space. It was cramped with guests and their trainers taking up a big part of the space. But overall, this is a great hotel in the right neighborhood and definitely one of the top places to stay if you find yourself in Buenos Aires.